Bluebird Care Greenwich

I would definitely recommend them in the area.

My parents have received care from another agency, which fell well below my expectations, particularly as I had previously been a social worker and inspector of care services. So, when Bluebirds Greenwich was offered as an alternative agency, I took the opportunity to meet the manager at my parent’s house. At this meeting, my parents and myself were reassured that Bluebird intended to provide a good service. They have lived up to the expectations, although there of course has been the odd occasional times when the standard has slipped, but when this has been highlighted the management has addressed the issue quickly. During the lockdown, my parents celebrated their 70th wedding anniversary. No family members could visit but the carers and agency helped celebrate by providing flowers and a cake, then sending photos of the small celebration to family members. Again, during this difficult time, carers have also escorted my parents to outpatient appointments. I would recommend Bluebirds.

Our excellent team of Bluebird carers interweave with myself and my siblings to care for my mother. The carers are kind, compassionate and reliable and this gives our family great peace of mind. Importantly, it has meant that our mother has been able to stay in her own home. The care and communication from the staff and from the office of Bluebird Care Greenwich is of a very high standard, which has been greatly appreciated in these difficult times.

Bluebird Care gives us peace of mind. They are flexible and adaptable and always available to give help and advice. We first asked Bluebird for help when we were in a crisis. They came straight away. They have been helping our mum ever since. We are working together to create a safe and secure, comfortable and familiar living environment that now meets both our parent's needs now and in the future.

They have been a good source of comfort to both my Mum and her family. I would definitely highly recommend them.

What I liked about the service, most days my mother had the same care assistant in place, which my mother wanted because of familiarity. The management team overall was excellent, professional, always happy to help. Highly recommended.

Bluebird Care Greenwich have provided excellent care to my mum over the past, very difficult, year. The organisation has been very flexible and patient as we have changed our requirements with the Coronavirus threat in mind. They have always been happy to discuss our concerns and respond to our wishes. All the carers have been brilliant at putting my mum and dad at ease and providing the care and support that they need. It has been difficult for my mum and dad to accept people into their homes as they are very independent but the carers have made it easier for them. The carers work hard to complete the tasks that they are set and still are able to have a chat and a laugh with my parents, which brightens their day. I would also like to say a thank you to the office/accounts staff who have always been quick at sorting out any queries. A real team effort. Thank you to you all.

All of the carers that have looked after my husband have been very kind, hard-working and attentive. They have made him very comfortable and familiar with themselves and the care they provide. They provide high-quality care with dignity and professionalism. The carers learned his care routine very quickly allowing them to take time to get to know my husband and his needs. The supervisors of Bluebird also keep in regular contact with their customers to ensure that they are happy with the care they are receiving and will do their best to fix anything you may not be happy with. I highly recommend Bluebird Greenwich.

After working for various care companies myself, for a number of years in the past, I was quite worried when my father was in need of a care package. There are amazing companies out there but also some, that leave a lot to be desired. I was lucky enough to have the Bluebirds allocated to us, which I’m so grateful for. The care team assisting my father are amazingly kind, caring and understanding to my dad who is so much happier since having his daily visits from the team. The office team are incredibly helpful and always respond promptly when I have any queries. I would happily recommend the care team to anyone looking for assistance day to day.

Mum was pretty reluctant to have carers in the beginning. But I have to say, throughout the care given, it’s been amazing for her. The carers were kind and showed incredible patience and dedication. We couldn’t have done without them. She’s now formed lovely bonds with the carers and we can’t thank them enough. Not once have they let us down, even throughout the pandemic. Thank you Bluebird Greenwich.

I have been using Bluebird Greenwich for several years now to support me at home. They visit me several times a day and help me with all aspects of my personal care, as well as keeping a clean and tidy home. I have found both the office staff, managers and support workers who visit me at home, to be very professional, helpful, and caring. They are very reliable and have never missed a slot, even during the worst of the Covid period. On the rare occasion where someone has been delayed, I have always been kept updated. As my disability has worsened, the support I need has increased, and the team have had no difficulties in helping me. I would have no hesitation in recommending Bluebird Greenwich to anyone who needs support in their own home.

I have no hesitation in recommending Bluebird for home care of a person with physical disabilities, as well as dementia. I can totally rely on them to look after my friend, who always enjoys their visits. The backroom staff are most helpful, keeping me updated.

I have used Bluebird Homecare to care for my dad who is 92, I have been impressed by the the care he has received, they will try and send the same carer which helps in the beginning to help them settle in as like a lot of elderly people they don’t want the help and think they can still do it themselves. The agency has kept me informed of progress and let me know if my dad needs anything. The carers are great with my dad and he has a good relationship with them and it’s put my mind at rest that he is being looked after.

Highly recommend Bluebird carers, they cared for my mum for many years until her recent passing. They were lovely to my mum, caring for her needs including being pet friendly, all the carers made the effort, even went above and beyond. Couldn’t have coped without them. Thank you.

I've been with Bluebird care company for just under a year. For me, they are the best. I've had experience with other care companies for many reasons my experience with them wasn't very good. I have 4 calls a day morning, lunch, tea, bedtime, which includes personal care, on all calls preparing food, etc. All the carers are wonderful people. They are all very friendly, kind, professional, caring, considerate, reliable, respectful, empathy, patient, observant, helpful. The carers are very good at their job. They are supportive of me being as independent as possible, show me dignity when doing personal care which is very important to me. They always do their best to make it feel as comfortable as possible. I like and appreciate all my carers. The manager and all the office staff are great and wonderful people. They all will go above and beyond to make sure the care that I receive is excellent. They are all very friendly, polite, helpful, reliable respectful and professional.

Mum had a horrible Alzheimer's journey lasting more than 5 years, the last 3 and a half of which, she spent completely bedridden. We'd talked about things over the years and it was Mum's strong wish that she die in her own bed. The short answer to this review is simply that she got her wish on Christmas Day 2020, solely because of the support of Bluebird Care. My sisters and I chipped in, my elder sister to the point of team leader but the twice-daily seven days a week visits of the Bluebird carers made this all possible. We got a rotation of carers so got to meet many of them, some travelled by car, others by bus but they were 100% reliable and totally dedicated to their work, always showing a warm and friendly demeanour. Thank you, Bluebird. Thank you to the manager. Thank you all the great carers.

Would 100% recommend Bluebird and am so grateful to them and the peace of mind they give us.

We started using Bluebird care for my mum four years ago and she sadly passed away. Since then my dad had daily carers who built up strong relationships with him. Bluebird always tried to maintain as much consistency as they could for my dad. They were also able to step up his care as he deteriorated. Finally, my dad came home to die and needed 24-hour care which the team at Bluebird managed seamlessly such that we were totally sure he was in good hands. Every carer always treated my dad with the utmost dignity and many of the carers went well above and beyond my expectations of them. My dad was able to die peacefully in his own home which was an absolute gift especially given the current context of COVID-19. I can't thank you enough.

Since day one, Bluebird have demonstrated their dedication and care for the client in every way which is so reassuring for the client and the family. There exists a really friendly atmosphere in their office, which is very efficiently well run and supervised. The carers, who are also keenly supervised, are lovely people who have a genuine wish to please.

The ladies who do my mum's personal care are great, they understand how important it is caring for Mum, they give her the time and are always talking to her making a connection making her feel comfortable.