Review from Jane G (Daughter of Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

My Mum has been having Bluebird careers every week for about 6 months now. They are reliable, friendly and caring. When we needed them to increase there hours for a short period of time due to covid isolating, preventing me from being able to visit, they were very accommodating. It was reassuring to

know they would be able to visit her when I was not able to.
They have been a good source of comfort to both my Mum and her family. I would definitely highly recommend them.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your feedback, Jane. It is a pleasure to look after mum and get to know her. She is an amazing person and all her carers look forward to their weekly chats. We are so glad that the care provided meets her needs, and that she is getting used to our visits. It also makes our job easier when we work alongside supportive family members.

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Review from Ann-Marie (Daughter of Client) published on 25 March 2021
Submitted via Website • Report

Overall Experience

My mother contracted COVID-19 in January 2021. After spending 2 weeks in hospital, she was discharged with long term symptoms, needing long term care.
I contacted Bluebird Care and explained my mother’s situation and within 2 hours the management team arrived (full PPE) to carry out an initial assessment.

I thought I would have to wait a few days for them to get a care team in place but they were fantastic and was able to provide a care assistant immediately the following morning.
Feedback from my mother- the care provided was excellent. The care assistant(s) arrived on time, ensure she was well looked after and very friendly. She was asked and given options of foods she could have. They cleaned up afterwards, didn’t leave the kitchen messy.
What I liked about the service, most days my mother had the same care assistant in place, which my mother wanted because of familiarity. The management team overall was excellent, professional, always happy to help. Highly recommended.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Hi Ann-Marie, thank you for your kind words, we really appreciate your feedback. We know how difficult and stressful it was for you and your family when mum got discharged from hospital and the whole team wanted to help as much as they could. They were hard times, but we are so proud of how far mum has come and happy that she is back on her feet. She managed to do that with Bluebird Care's help, but also with the amazing support of her family.

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Review from Kaye O (Daughter of Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience

Bluebird Care Greenwich have provided excellent care to my mum over the past, very difficult, year. The organisation has been very flexible and patient as we have changed our requirements with the Coronavirus threat in mind. They have always been happy to discuss our concerns and respond to our wishes.

All the carers have been brilliant at putting my mum and dad at ease and providing the care and support that they need. It has been difficult for my mum and dad to accept people into their homes as they are very independent but the carers have made it easier for them. The carers work hard to complete the tasks that they are set and still are able to have a chat and a laugh with my parents, which brightens their day. I would also like to say a thank you to the office/accounts staff who have always been quick at sorting out any queries. A real team effort. Thank you to you all.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Dear Kaye, thank you for taking the time to share your feedback. Our lovely team also look forward to their visits as this also brightens up their day. Our aim is to support our customers to continue living independently in their homes without feeling like their lives are being taken over. Your feedback is greatly appreciated!

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Review from Lisa C (Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience

All of the carers that have looked after my husband have been very kind, hard-working and attentive. They have made him very comfortable and familiar with themselves and the care they provide. They provide high-quality care with dignity and professionalism. The carers learned his care routine very quickly

allowing them to take time to get to know my husband and his needs. The supervisors of Bluebird also keep in regular contact with their customers to ensure that they are happy with the care they are receiving and will do their best to fix anything you may not be happy with. I highly recommend Bluebird Greenwich.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Dear Lisa, thank you so much for your feedback. We have a wonderful team who always work to the best of their ability and feedback is always welcomed and appreciated!

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Review from Kerrie C (Daughter of Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience

After working for various care companies myself, for a number of years in the past, I was quite worried when my father was in need of a care package. There are amazing companies out there but also some, that leave a lot to be desired. I was lucky enough to have the Bluebirds allocated to us, which I’m

so grateful for. The care team assisting my father are amazingly kind, caring and understanding to my dad who is so much happier since having his daily visits from the team. The office team are incredibly helpful and always respond promptly when I have any queries. I would happily recommend the care team to anyone looking for assistance day to day.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Dear Kerrie, thank you for your feedback. The team will be pleased to know they’re making a difference in your dad’s life. Thank you again for taking the time to share this with us.

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Review from Deborah F (Daughter of Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience

Mum was pretty reluctant to have carers in the beginning. But I have to say, throughout the care given, it’s been amazing for her. The carers were kind and showed incredible patience and dedication. We couldn’t have done without them. She’s now formed lovely bonds with the carers and we can’t thank

them enough. Not once have they let us down, even throughout the pandemic. Thank you Bluebird Greenwich.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you so much for the lovely words, Deborah. It has been a blessing to see mum come out of her shell and be more accepting to care. The team of carers absolutely love your mum and will do anything for her, its nice to see that the relationship has grown so much since we first started!

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Review from Steven S (Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience

I have been using Bluebird Greenwich for several years now to support me at home. They visit me several times a day and help me with all aspects of my personal care, as well as keeping a clean and tidy home. I have found both the office staff, managers and support workers who visit me at home, to be

very professional, helpful, and caring. They are very reliable and have never missed a slot, even during the worst of the Covid period. On the rare occasion where someone has been delayed, I have always been kept updated. As my disability has worsened, the support I need has increased, and the team have had no difficulties in helping me. I would have no hesitation in recommending Bluebird Greenwich to anyone who needs support in their own home.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Steven, thank you for the positive feedback. The carers love coming to have a chat with you and help you out. The office staff enjoy regular chats with you on the phone and it is so nice to hear that Bluebird Care has adapted to your needs so well. Thank you for all of your support over the years and here’s to many more!

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Review from Margaret D (Power of Attorney of Client) published on 19 March 2021
Submitted via Website • Report

Overall Experience

I have no hesitation in recommending Bluebird for home care of a person with physical disabilities, as well as dementia. I can totally rely on them to look after my friend, who always enjoys their visits. The backroom staff are most helpful, keeping me updated.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you so much for your lovely words Margaret, it is a pleasure each day to look after your friend. The team have built such a good relationship with her and love being able to help in any way!

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Review from Christine M (Daughter of Client) published on 16 March 2021
Submitted via Website • Report

Overall Experience

I have used Bluebird Homecare to care for my dad who is 92, I have been impressed by the the care he has received, they will try and send the same carer which helps in the beginning to help them settle in as like a lot of elderly people they don’t want the help and think they can still do it themselves.

The agency has kept me informed of progress and let me know if my dad needs anything. The carers are great with my dad and he has a good relationship with them and it’s put my mind at rest that he is being looked after.

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Review from Maria C (Daughter of Client) published on 9 March 2021
Submitted via Website • Report

Overall Experience

Highly recommend Bluebird carers, they cared for my mum for many years until her recent passing. They were lovely to my mum, caring for her needs including being pet friendly, all the carers made the effort, even went above and beyond. Couldn’t have coped without them. Thank you.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Hi Maria, thank you for your kind words it was a pleasure to have been able to look after a lovely person such as your mother everyone involved in her care only had nice things to say about her and the way both of you treated the staff as members of the family.

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Review from Debbie C (Client) published on 26 February 2021
Submitted via Website • Report

Overall Experience

I've been with Bluebird care company for just under a year. For me, they are the best. I've had experience with other care companies for many reasons my experience with them wasn't very good. I have 4 calls a day morning, lunch, tea, bedtime, which includes personal care, on all calls preparing food,

etc. All the carers are wonderful people. They are all very friendly, kind, professional, caring, considerate, reliable, respectful, empathy, patient, observant, helpful. The carers are very good at their job. They are supportive of me being as independent as possible, show me dignity when doing personal care which is very important to me. They always do their best to make it feel as comfortable as possible. I like and appreciate all my carers. The manager and all the office staff are great and wonderful people. They all will go above and beyond to make sure the care that I receive is excellent. They are all very friendly, polite, helpful, reliable respectful and professional.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you so much for your positive feedback Debbie, you make it so easy to care and look after you! It's been such a great year, we look forward to the years to come.

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Review from Cliff B (Son of Client) published on 4 February 2021
Submitted via Website • Report

Overall Experience

Mum had a horrible Alzheimer's journey lasting more than 5 years, the last 3 and a half of which, she spent completely bedridden. We'd talked about things over the years and it was Mum's strong wish that she die in her own bed. The short answer to this review is simply that she got her wish on Christmas

Day 2020, solely because of the support of Bluebird Care. My sisters and I chipped in, my elder sister to the point of team leader but the twice-daily seven days a week visits of the Bluebird carers made this all possible. We got a rotation of carers so got to meet many of them, some travelled by car, others by bus but they were 100% reliable and totally dedicated to their work, always showing a warm and friendly demeanour. Thank you, Bluebird. Thank you to the manager. Thank you all the great carers.

Reply from Anoop Sekhon, Director at Bluebird Care Greenwich

Thank you for your kind words, Cliff. It was an honour to look after your mother and a privilege to work with your amazing family. Our carers loved every minute with your mum, please accept our deepest condolences from all of us at Bluebird Care Greenwich.

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Review from Helen P (Daughter of Client) published on 15 September 2020
Submitted via Website • Report

Overall Experience

We started using Bluebird care for my mum four years ago and she sadly passed away. Since then my dad had daily carers who built up strong relationships with him. Bluebird always tried to maintain as much consistency as they could for my dad. They were also able to step up his care as he deteriorated.

Finally, my dad came home to die and needed 24-hour care which the team at Bluebird managed seamlessly such that we were totally sure he was in good hands. Every carer always treated my dad with the utmost dignity and many of the carers went well above and beyond my expectations of them. My dad was able to die peacefully in his own home which was an absolute gift especially given the current context of COVID-19. I can't thank you enough.

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Review from Lucy B (Granddaughter of Client) published on 15 September 2020
Submitted via Website • Report

Overall Experience

Since Bluebird Care have taken over my grandmother's care, her general health and well-being have greatly improved physically and mentally. This has also impacted on us, the rest of the family, in a massively positive way.
They go above and beyond what I knew Carers were allowed to do, always friendly

and helpful and the communication is outstanding. They really know my grandmother as an individual.
We had another company caring for her originally and the difference is astounding.
Would 100% recommend Bluebird and am so grateful to them and the peace of mind they give us.

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Review from Elsa (Sister of Client) published on 19 August 2020
Submitted via Website • Report

Overall Experience

Since day one, Bluebird have demonstrated their dedication and care for the client in every way which is so reassuring for the client and the family. There exists a really friendly atmosphere in their office, which is very efficiently well run and supervised. The carers, who are also keenly supervised,

are lovely people who have a genuine wish to please.

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Review from Diane F (Daughter of Client) published on 14 August 2020
Submitted via Website • Report

Overall Experience

The ladies who do my mum's personal care are great, they understand how important it is caring for Mum, they give her the time and are always talking to her making a connection making her feel comfortable.

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Review from Valerie B (Daughter of Client) published on 14 July 2020
Submitted via Website • Report

Overall Experience

What can I say about Bluebird carers, I have nothing but very very high praise for them. Every carer I have met who has attended my Mum have shown patience, treat my Mum as they would their own Mum, with dignity and make her as comfortable as they possibly can.
As I do not live locally, Bluebird are

extremely prompt in advising myself of any change in my Mum's situation. The office are very efficient, professional and friendly.
I could not have better care for my Mum, in my opinion, they are the best carers we have had for my Mum. Can not thank Bluebird Care Greenwich enough.

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Review from Mark M (Brother of Client) published on 10 July 2020
Submitted via Website • Report

Overall Experience

During the current lockdown due to the COVID-19 pandemic, when her three siblings have been unable to visit at all, my sister has been extremely well cared for by Bluebird staff. The care has been proactively managed. Due to her progressive dementia necessitating contact with the GP, 24hrs in hospital,

coping with incontinence and medication refusal, let alone queuing for shopping and medical supplies and even the care of her much-loved cat (including the monthly flea treatment!). At every stage, Bluebird staff have kept us well informed and have taken the time to allay our fears and worries about our sister - even sending us photos when she was enjoying a good day! Although to her family my sister seems to be on the verge of needing full-time care, Bluebird has acted with restraint by only recommending what is truly needed but keeping the situation under constant review. We have complete confidence in the advice offered. They are always approachable and good-humored.

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Bluebird Care Greenwich

Care Provided

Types of Home Care

Personal Care & Household Services

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Good to Know

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Person in charge