Bluebird Care Greenwich

10 The Mound, William Barefood Drive, London SE9 3AZ
Review Us
9.7 41 Reviews
  • Bluebird Care Greenwich, London
Bluebird Care Greenwich is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care Greenwich offers a full Live-in Care service where a suitably matched care assistant lives in the customer’s home. The Live-in care service is completely personalised to each individual customer and provides the ultimate in safety and protection.

With kindness and compassion, their highly-trained and trusted team deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.

Care Provided by Bluebird Care Greenwich

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £37.15 – £42
  • Weekly Live-in Care Fees: £1808.80 – £1985.55

Prices may vary depending on the complexity of the care. Bank holidays are increased rates.

These prices are only a guideline, please contact Bluebird Care Greenwich to find out the exact price for your requirements.

Contact Bluebird Care Greenwich to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Bluebird Care Greenwich to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Siham Akka (Registered Care Manager)
9.7

Bluebird Care Greenwich has a Review Score of 9.7 (9.715) out of 10, based on 12 reviews in the last 2 years.
Over all time Bluebird Care Greenwich has 41 reviews.

Overall Experience
  • 39
  • 2
  • 0
  • 0
  • 0
Date Published
  • 41
  • 3
  • 11
  • 12
  • 29
Reviewer Connection to Bluebird Care Greenwich
  • 21
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Mark M (Brother of Client) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the current lockdown due to the COVID-19 pandemic, when her three siblings have been unable to visit at all, my sister has been extremely well cared for by Bluebird staff. The care has been proactively managed. Due to her progressive dementia necessitating contact with the GP, 24hrs in hospital,
coping with incontinence and medication refusal, let alone queuing for shopping and medical supplies and even the care of her much-loved cat (including the monthly flea treatment!). At every stage, Bluebird staff have kept us well informed and have taken the time to allay our fears and worries about our sister - even sending us photos when she was enjoying a good day! Although to her family my sister seems to be on the verge of needing full-time care, Bluebird has acted with restraint by only recommending what is truly needed but keeping the situation under constant review. We have complete confidence in the advice offered. They are always approachable and good-humored.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.7 (9.715)

Overview of Review Score

The Review Score of 9.7 (9.715) out of 10 for Bluebird Care Greenwich is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Bluebird Care Greenwich is calculated as follows: ( (65 Excellents x 5) + (6 Goods x 4) ) ÷ 71 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Bluebird Care Greenwich is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 4.8
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading

Awards / Recognitions (7)

Loading...

Meet the Team (10)

Anoop

Anoop Sekhon

Job Title: Owner Joined: 2012

Bluebird Care Greenwich is led by Anoop Sekhon. Anoop started delivering homecare in Greenwich to help support customers in the area to receive homecare and support while remaining in the comfort and familiarity of their own homes. Delivering the highest quality of homecare and support is Anoop’s absolute goal, and the team would be delighted to hear from anyone who is seeking homecare for themselves or a loved one, or would simply like to talk to someone about the services we provide.
Anoop holds a BSc in Business Information Technology. She has worked with the Youth Service for the London Borough of Tower Hamlets for 6 years as an HR manager.
Her background in working with young people, including those with significant care needs, has inspired her to work with people with a wide range of care needs and to open Bluebird Care (Greenwich) in March 2012. She is committed to ensuring that she provides a high-quality service to the individuals she works with and that the exacting standards of Bluebird Care, UKHCA and CQC are satisfied in full.

Siham

Siham Akka

Job Title: Registered Care Manager Joined: 2016

Bluebird Care is more than a company to me. It is more than a job. It is my life and passion! I started out as a coordinator and worked my way up to becoming a manager, and it’s been a real journey full of so many emotions - good and bad, but every day I fall more in love with what I do.
I pride myself on providing the best possible service, we as a team, can carry out, and the proof is in the pudding! Caring for people isn’t an errand that you just run, my heart is in this! The team I work with make this “job” so worthwhile. Such kind-hearted, hard-working people who share the same values as I do. Bluebird Care really is my family!

Yussra

Yussra Darhmaoui

Job Title: Care Coordinator Joined: 2023

I joined Bluebird Care in January 2023 as the Greenwich Office Administrator, and it’s my first job in the Care industry. What I like most in my job is the team I’m working with; everyone is very supportive, and they make me feel like I’ve worked here for years. I also love the fact that we support vulnerable people to live their lives with dignity and provide them with all sorts of care in the comfort of their homes.


Working with Bluebird Care made me realise that this is the right industry for me, and I am looking forward to improving my skills and gaining more experience in the field.

Toyo

Toyo Salami

Job Title: Care Coordinator Joined: 2022

I joined Bluebird Care Greenwich in January 2022 as a care assistant and it has been one of the best decisions I’ve ever made. Having been promoted to a Care coordinator and I get to work in the office and interact with carers and customers from different walks of life, it is one that is very rewarding.

Rhoda

Rhoda Sarfo

Job Title: Care Supervisor

Rhoda is our Care Supervisor for the Greenwich area, supporting carers out in the community to ensure care is delivered safely, consistently, and with a personal touch. She offers guidance whenever it’s needed, completes supervisions, and helps carers feel confident in following procedures and each customer’s care plan. Rhoda also keeps in regular contact with customers, checking in to make sure they’re happy with their support and to spot any ways we can improve their experience.

Kellie

Kellie Bee

Job Title: Care Supervisor Joined: 2025

Kellie oversees our Eltham area as Care Supervisor, working closely with carers in the field to maintain high-quality, person-centred care. She provides ongoing support, carries out supervisions, and ensures carers feel equipped to follow care plans and deliver safe, reliable visits. Kellie also touches base with customers frequently, gathering feedback and looking for opportunities to strengthen the service we provide.

Sanjani

Sanjani Jayakody

Job Title: Administrator Joined: 2025

Sanjani, our Administrator, provides essential support to ensure the smooth running of the care service. She manages day-to-day office tasks, maintains accurate records, and assists with recruitment, compliance, and other administrative duties to support both the team and the business.

Terri

Terri Gibbs

Job Title: Marketing Executive Joined: 2021

Terri started her journey with Bluebird Care in February 2021 as a care assistant. She has changed roles and been a Supervisor and Coordinator, but is now a Marketing Executive across 3 branches.


Terri manages our social media presence, ensuring Bluebird Care is effectively showcased online. She attends events to network and promote our services, engaging with customers directly and encouraging their participation to strengthen relationships and raise awareness of the support we provide.

No image found

Yogesh Kumar

Job Title: Accounts Manager Joined: 2018

I joined Bluebird Care Greenwich in November 2018 as an Accounts Assistant. Since the day I meet the team, it was evident to me that I wasn’t just a colleague, but a member of a passionate loving family who takes pride in what they do. I love the challenges that come with the role. I have enjoyed every moment thus far & look forward to growing more day by day from my current role as Accounts Manager.

No image found

Ruby Kaur

Job Title: Finance Manager Joined: 2022

I’ve been working with Bluebird Care for a year and a half, since coming back from a long break after Maternity Leave. I love how supportive everyone is and how easy it is to work in a team with everyone here at Bluebird. I graduated with a Finance degree and have worked in Finance since but this has to be my most enjoyable role. I came on board with a lot of Finance skills but I have learnt much about the care industry since and have found it particularly rewarding working in this sector - even though I work back office, I very much enjoy that I can do my bit to help our wonderful customers. I do believe that for everyone here, it is more than just a job - when you’re made to feel like an important and essential member of the team, it makes it even easier to go that extra mile.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Greenwich to verify any information. View our terms and conditions. Bluebird Care Greenwich has an Enhanced Service - more info.