Agape Care Solutions Ltd

369-371 Ashley Road, Parkstone, Poole BH14 0AS
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9.3 21 Reviews
  • Agape Care Solutions Ltd, Poole
Agape Care Solutions Ltd provides a service based around self care and a commitment for the dignity and respect of all clients. With over thirty years of experience, the company offers highly-skilled carers who benefit from on-going training and a positive response to any care sector developments.

The well-being and empowerment of service users are essential to the success of the service, taking pride in quality care for some of the community's most vulnerable people.

Care packages can include personal care, carer respite, feeding assistance and cooking meals, cleaning, shopping and many other daily chores individuals find challenging.

Following changes in management, they were inspected in August 2019 by the Care Quality Commission and was awarded an overall good report.

Care Provided by Agape Care Solutions Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.64 – £28
  • Weekly Live-in Care Fees: £985 – £1185

We carry out a free personalised assessment to identify care needs and this will determine the cost of the care.

These prices are only a guideline, please contact Agape Care Solutions Ltd to find out the exact price for your requirements.

Contact Agape Care Solutions Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Agape Care Solutions Ltd to get a personalised quote.

Good to Know

Owner

  • Agape Care Solutions Ltd
  • Privately Owned

Person in Charge

  • Answer Barker (Registeredd Care Manager)
9.3

Agape Care Solutions Ltd has a Review Score of 9.3 (9.324) out of 10, based on 8 reviews in the last 2 years.
Over all time Agape Care Solutions Ltd has 21 reviews.

Overall Experience
  • 18
  • 3
  • 0
  • 0
  • 0
Date Published
  • 21
  • 2
  • 4
  • 8
  • 13
Reviewer Connection to Agape Care Solutions Ltd
  • 8
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
Total of 21, showing 21-21
Review from M H (Client) assisted by family/friend published on 26 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care team, they put me first at all times, making sure I have a balanced diet, communication (as I'm very hard of hearing), personal care. My sister has seen a lot of care teams in her life but nothing to the high standard of Agape Care. This team are excellent at their role but at all times
went above and beyond at all visits, resulting in an excellent quality of life for myself. I look forward to their calls - best time of my day. My sister is also extremely happy with the care I receive.
Reply from Answer Barker, Care Manager at Agape Care Solutions LtdThank you so much for your positive review. We strive to provide the best care for our Service Users and am pleased to hear feedback that confirms this.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.324)

Overview of Review Score

The Review Score of 9.3 (9.324) out of 10 for Agape Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.674 for Agape Care Solutions Ltd is calculated as follows: ( (31 Excellents x 5) + (15 Goods x 4) ) ÷ 46 Ratings = 4.674
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Agape Care Solutions Ltd is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 = 4.65
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (3)

Answer

Answer Barker

Job Title: Care Manager/Company Director Joined: 2011

Answer Barker has lived in Poole since 2001 and has worked in the care sector for 20 years.

Rudo Kundai

Rudo Kundai Zawaira

Job Title: Deputy Manager Joined: 2023

I am a mature, organized and hardworking lady, who is a Public Health Professional buzzing with excitement and energy to make a difference in health and social care. I hold a master’s degree in public health (Global Health), a Bachelor of Science Honors in Psychology and a Postgraduate Certificate in Education. I have more than 6 years of working experience in Health and Education. I value being part of a successful and productive team and enjoy tackling new challenges.

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Chandida Sithole

Job Title: Care Co-ordinator Joined: 2023

Chandida Sithole is married and has pursued a career in nursing and social care.


Chandida's studied at Hartzel High (2001-2002), achieving her Advanced Level qualifications.


In 2004, Chandida enrolled at the Open Learning Centre, where she pursued the Association of Chartered Certified Accountants (ACCA) qualification, completing it in 2006. Despite this financial background, she transitioned into nursing and began training at Chitungwiza School of Nursing from 2006 to 2009, earning a Diploma in General Nursing.


Career: Chandida Sithole worked as a nurse at Sally Mugabe Central Hospital from 2006 to 2018. Throughout her tenure, she dedicated herself to patient care and was an integral part of the hospital's nursing team.


Chandida maintains strong family values, reflecting her dedication both in her professional life as a healthcare provider and in her personal life as a married individual.

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