Blue Sapphire Care Ltd

2 Chartmoor Road, Leighton Buzzard LU7 4WG
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9.7 52 Reviews
  • Blue Sapphire Care Ltd, Leighton Buzzard
Blue Sapphire Care is a small local company that understands the need for continuity of care. They currently have capacity to offer new packages of care.

Originally set up by three local ladies with many years experience in the home care industry, Blue Sapphire Care is now owned solely by one of the original partners.

They believe that peoples' needs are best served if the company and the people in it are focused on the delivery of good quality care by staff who believe that it is their vocation to do so. The service user is always the number one priority.

They will remain local and do not intend to grow to a size where people become just another service user.

Their intention is to maintain a quality of service to be proud of.

Blue Sapphire Care offers services including:

- Personal Care
- Meal preparation
- Domestic services
- Shopping
- Assistance with medication
- Escort on trips (pre-arranged transport only)
- Companionship

Blue Sapphire Care believes that continuity, understanding, communication and reliability are very important factors to a successful partnership between the service user and the care provider.

Call times are pre-arranged and agreed and the team pride themselves on visits being punctual, with 15 minutes either side for travel considerations

All carers are smartly dressed in their uniform at all times to offer reassurance to clients.

The office is open between 7:00am and 4:00pm for general enquiries.

Contact for emergency situations can be made to the on call support manager up until 10.30pm.
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Care Provided by Blue Sapphire Care Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20.59 – £35.88

Rates vary depending on time of day and the length of call.
Double time is charged on all Public and Bank Holidays.

These prices are only a guideline, please contact Blue Sapphire Care Ltd to find out the exact price for your requirements.

Contact Blue Sapphire Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Blue Sapphire Care Ltd to get a personalised quote.

Good to Know

Owner

  • Blue Sapphire Care Ltd
  • Privately Owned

Person in Charge

  • Nicola Senior (Manager)

Blue Sapphire Care Ltd Reviews (52)

9.7

Blue Sapphire Care Ltd has a Review Score of 9.7 (9.666) out of 10, based on 16 reviews in the last 2 years.
Over all time Blue Sapphire Care Ltd has 52 reviews.

Overall Experience
  • 46
  • 6
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Date Published
  • 52
  • 5
  • 8
  • 16
  • 36
Reviewer Connection to Blue Sapphire Care Ltd
  • 22
  • 10
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  • 6
  • 1
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Total of 52, showing 21-40
Review from Julie A (Daughter of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A professional and caring agency that offers sensitive and empathic care to my mother. The agency go over and above and offer a personal/individual care package that meets the needs of the recipient.
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  • Treated with Dignity
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Review from Lorraine P (Wife of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been lovely to have two regular ladies attending my husband, as they get to know him and visa versa I do not have to show them around each time so they know where everything is. The carers I have had through the company have all been very kind and prompt in arriving.
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Review from Nick T (Son of Client) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My lovely mum has advanced Alzheimer's.
For years, we've cared for her at home but realised we needed extra help.
Right from that first meeting, we knew we'd struck gold with Blue Sapphire. The owner listened to our requirements intently and with empathy, and before we knew it, had our care requirements
set up exactly as we'd asked.
As Mum's needs increased, they quickly ramped up the service to multiple, daily double calls.
The front-line staff are beyond wonderful. Every carer has treated Mum with love, respect, dignity and gentleness that we didn't realise could be possible from non-family members.
As a control freak with an obsession for detail, I felt nervous about trusting and outsourcing something as precious as my mum's welfare to anyone else but was quickly reassured.
I would rate Blue Sapphire as outstanding in the "well-led" department and credit to the owner for her professional and "role model quality" leadership.
We could not be happier with the service.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your lovely review. It's wonderful to know you are pleased with the service we are providing.
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Review from Gill R (Wife of Client) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blue Sapphire Care Ltd have provided care for my other half since last December. The carers are kind and knowledgeable; considerate and respectful. They are pro-active and friendly. I couldn’t wish for better people to be looking after him. The managers were really helpful when circumstances changed
suddenly, and got us through a difficult situation without any fuss or drama. They are very easy to talk with, and very positive in their approach. Similarly with the office staff, nothing is too much trouble. We are both delighted with the care that Blue Sapphire Care Ltd have provided and would strongly recommend them.
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Review from Jacky H (Daughter of Client) published on 8 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blue Sapphire cared for Mum for many years until Mum went into a nursing home with care, kindness and professionalism at all times. Not only did they care for Mum, but also supported my dad and me. The staff were always cheerful, friendly and efficient. Any problems we had were listened to and resolved
quickly.
I would recommend Blue Sapphire 100%, as it was their care and support that allowed Mum to be in her own home for as long as possible.
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Review from Elizabeth P (Wife of Client) published on 8 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Blue Sapphire Care. My husband had been unwell for many years but in the final three years of his life became too poorly for me to manage alone. The expert compassionate care that Blue Sapphire provided for my husband can only be described as outstanding. The support they gave
me, at an extremely difficult time can only be described as exceptional.
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Review from S L (Wife of Client) published on 7 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used carers from Blue Sapphire on and off for the last two years. Recently, we have arranged for a carer to come in to help my husband dress three days a week, a carer to come one morning using the carers vouchers to sit with him while I go out for two hours, and another day for a carer to help
me make the bed, and do some ironing. Very happy with the arrangements so far. All carers are lovely.
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Review from Janine C (Daughter of Client) published on 6 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Blue Sapphire Care has been very reliable and professional. Their carers are friendly, hardworking and very supportive, helping my parents, both in health care and domestic help. Their communication is great, via email and phone calls, if there is a concern and notes are left on their secure app for
relatives to keep informed after each visit. They have formed a good relationship with my parents. My parents and I are very happy with Blue Sapphire and its excellent service.
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Review from Val K (Wife of Client) published on 2 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
When you are desperate and in need of help call in the angels from Blue Sapphire Care, every person connected to the company that I have met, whether they be a hands-on carer or dealing with admin, have been both compassionate and professional. Strongly recommend.
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Review from Q C (Son of Client) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very pleased with the work that the carer does in keeping her home clean and tidy. The carer has gone through my mother's food cupboard and has advised on all of the out-of-date items to be disposed of.
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Review from Jane W (Daughter of Client) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers were excellent in communication with my mother. They took the time while working to be interested in her and what she wanted. She made them laugh sometimes and they made her laugh too. They were always prompt on timings and took extra time with mum if needed.
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Review from Lauren W (Client) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I experienced wonderful care and support from my career and the whole care provider, very helpful and understanding of changes in circumstances. I felt listened to and supported. I was treated with respect and created a great support system.
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Review from Janet B (Wife of Client) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have ladies that sit with my husband when I can have some time away from the home. All of the ladies have been very kind and caring. They are always cheerful and good listeners. As he hasn't got any hobbies they usually have to sit and watch TV with him. I would be happy if they could take him for
a walk (weather permitting).
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Review from Sharon J (Granddaughter of Client) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Blue Sapphire Care devices since August 2022. To date, it has been the best decision I made to hire them for my nan's care.
After losing my grandad in May my nan has been struggling to cope with living alone at home and was overdosing on meds unknowingly. I made a desperate call
to Blue Sapphire for help after the doctors couldn't help my nan take her meds safely at home. The team reassured my nan, who was very fearful of outside help. Now, my nan loves the team who come out to her and can't wait for them to visit each day. The team are calm, caring and treat her with the respect and dignity she deserves. They have a laugh with her and report back any concerns they might have about her care.
I would have no hesitation in recommending the Blue Sapphire care team. They go above and beyond to care for my nan and I can't thank them enough for all they have done for her and us as a family.
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Review from Trudi T (Niece of Client) published on 30 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Well-run organisation. Managers are always responsive and keen to resolve any queries. They are also proactive in contacting us if they are concerned about anything.
Adaptive as needs have changed.
Some carers go way beyond - really caring.
A small minority are happy to chat but not always proactive.
All in all, they do a difficult job very well.
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Review from Colin M (Son of Client) published on 17 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Blue Sapphire highly enough. The team of carers that have looked after my Dad have been great, always dealing with him with compassion and care. My Dad has now moved into permanent full-time care because it was becoming unsafe for him to be on his own, but his care, provided by the
manager and her team, has given me great peace of mind over the past few months.
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Review from Mike A (Son of Client) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents are very happy with the service they receive from their carer. It is reassuring to know that help is at hand when needed as I live a reasonable distance from them. Hopefully, they will take up more of your services soon.
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Review from V A (Client) published on 13 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always received a good service. They are always on time, very tidy and polite.
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Review from J F (Daughter of Client) published on 16 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say... wonderful, thoughtful, extremely professional. The care provided to my mum, who lives alone and wants to stay in her own home, is fantastic. I live abroad, and I feel very happy that my mum is very happy and cared for professionally, but with compassion.
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Review from Jennie S (Daughter of Client) published on 16 February 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Blue Sapphire Care have been caring for my mother for some years. Recently, however, she has gone into full-time care. The service provided has been fantastic over the last few years. Their professionalism and attention to detail is outstanding and their ability to spot potential problems and take
appropriate action is brilliant.
All the carers are wonderful and the back up from the office team was very much appreciated by myself.
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Current Review Score: 9.7 (9.666)

Overview of Review Score

The Review Score of 9.7 (9.666) out of 10 for Blue Sapphire Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Blue Sapphire Care Ltd is calculated as follows: ( (73 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Blue Sapphire Care Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (6)

Nicky

Nicky

Job Title: Registered Manager

Nicky is the Registered Manager of Blue Sapphire Care Ltd.

Lisa

Lisa

Job Title: Deputy Manager

Lisa is the Deputy Manager for Blue Sapphire Care Ltd

Gemma

Gemma

Job Title: Live in Care Coordinator

Gemma is our Live-in Care Coordinator for Blue Sapphire Care Ltd.

Becky

Becky

Job Title: Administrator

Becky is the Administrator for Blue Sapphire Care Ltd

Natalie

Natalie

Job Title: Field Care Supervisor

Natalie is the Field Care Supervisor for Blue Sapphire Care Ltd.

Shirley

Shirley

Job Title: Office Manager

Shirley is the Office Manager for Blue Sapphire Care Ltd.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Sapphire Care Ltd to verify any information. View our terms and conditions. Blue Sapphire Care Ltd has an Enhanced Service - more info.