Blue Sapphire Care Ltd

I have two different sitters to sit with my husband, who has dementia, so I can get some time on my own. They are both friendly, helpful, and cheerful and offer me help and assistance whenever I need it. They are also a useful source of information for dealing with people with Alzheimer's and I value their opinion. They are both always willing to go the extra mile and are sensitive and understanding to the needs of both myself and my husband. I couldn't fault either of them in any way.

A year ago I was new to getting care support at home for my mum who has Alzheimer's (at that point still awaiting a formal diagnosis). It was all a bit daunting but the Blue Sapphire team was so helpful in getting the care set up. Mum was completely against carers coming in, having been extremely independent all her life. The lovely carers have gently, gently won her over and become part of her day. There is laughter alongside any tasks being done. All calls are logged on an app so you can view what has happened - almost in real-time. I receive a phone call in case things are not quite right. Just last night the senior carer on duty did an additional welfare visit to check on Mum as we had some concerns. It is very reassuring. If I have an issue, I raise it with the owner and it is resolved. I am very happy with the service being provided and highly recommend Blue Sapphire. And I am truly grateful for everything they are doing for Mum.

Having had experience with several care companies, Blue Sapphire stands head and shoulders above the rest. It is a long-established, very efficient, and extremely well-managed company. Staff retention is very high, giving a reassuring continuity of care to both the clients and families. All potential carers are stringently checked, not just for their skills, honesty, and reliability, but for the suitability of their personal traits to be sensitive to the needs of some very vulnerable people. Each day, carers send to the office a digital record of everything they have done with each client. This record can be viewed at any time by families. My husband’s carer is typical of the standards this company insists on. She is always immaculate, punctual, and cheerful. She is always sensitive not just to his bodily needs but his mental ones too. She is thorough, kind, and efficient. My husband could receive no better nor more uplifting care. My trust in her is total.

All the staff are competent and engage with the client. They also engage with myself, the husband of the client, answering any queries and advising me of anything that can be beneficial to the client. A very pleasant group of staff.

I feel it is really important to see the same people every day as far as possible. Blue Sapphire has tried hard to achieve this and this is why I now feel more confident with my carers. The relationship between the client and carers is key to care in the home. I feel we have come a long way and my anxiety has disappeared.

I cannot recommend Blue Sapphire highly enough.

A professional and caring agency that offers sensitive and empathic care to my mother. The agency go over and above and offer a personal/individual care package that meets the needs of the recipient.

It has been lovely to have two regular ladies attending my husband, as they get to know him and visa versa I do not have to show them around each time so they know where everything is. The carers I have had through the company have all been very kind and prompt in arriving.

We could not be happier with the service.

Blue Sapphire Care Ltd have provided care for my other half since last December. The carers are kind and knowledgeable; considerate and respectful. They are pro-active and friendly. I couldn’t wish for better people to be looking after him. The managers were really helpful when circumstances changed suddenly, and got us through a difficult situation without any fuss or drama. They are very easy to talk with, and very positive in their approach. Similarly with the office staff, nothing is too much trouble. We are both delighted with the care that Blue Sapphire Care Ltd have provided and would strongly recommend them.

I would recommend Blue Sapphire 100%, as it was their care and support that allowed Mum to be in her own home for as long as possible.

I would highly recommend Blue Sapphire Care. My husband had been unwell for many years but in the final three years of his life became too poorly for me to manage alone. The expert compassionate care that Blue Sapphire provided for my husband can only be described as outstanding. The support they gave me, at an extremely difficult time can only be described as exceptional.

We have used carers from Blue Sapphire on and off for the last two years. Recently, we have arranged for a carer to come in to help my husband dress three days a week, a carer to come one morning using the carers vouchers to sit with him while I go out for two hours, and another day for a carer to help me make the bed, and do some ironing. Very happy with the arrangements so far. All carers are lovely.

Blue Sapphire Care has been very reliable and professional. Their carers are friendly, hardworking and very supportive, helping my parents, both in health care and domestic help. Their communication is great, via email and phone calls, if there is a concern and notes are left on their secure app for relatives to keep informed after each visit. They have formed a good relationship with my parents. My parents and I are very happy with Blue Sapphire and its excellent service.

When you are desperate and in need of help call in the angels from Blue Sapphire Care, every person connected to the company that I have met, whether they be a hands-on carer or dealing with admin, have been both compassionate and professional. Strongly recommend.

My mother is very pleased with the work that the carer does in keeping her home clean and tidy. The carer has gone through my mother's food cupboard and has advised on all of the out-of-date items to be disposed of.

All the carers were excellent in communication with my mother. They took the time while working to be interested in her and what she wanted. She made them laugh sometimes and they made her laugh too. They were always prompt on timings and took extra time with mum if needed.

I experienced wonderful care and support from my career and the whole care provider, very helpful and understanding of changes in circumstances. I felt listened to and supported. I was treated with respect and created a great support system.

We have ladies that sit with my husband when I can have some time away from the home. All of the ladies have been very kind and caring. They are always cheerful and good listeners. As he hasn't got any hobbies they usually have to sit and watch TV with him. I would be happy if they could take him for a walk (weather permitting).

I would have no hesitation in recommending the Blue Sapphire care team. They go above and beyond to care for my nan and I can't thank them enough for all they have done for her and us as a family.