Blue Sapphire Care Ltd

All in all, they do a difficult job very well.

I cannot recommend Blue Sapphire highly enough. The team of carers that have looked after my Dad have been great, always dealing with him with compassion and care. My Dad has now moved into permanent full-time care because it was becoming unsafe for him to be on his own, but his care, provided by the manager and her team, has given me great peace of mind over the past few months.

My parents are very happy with the service they receive from their carer. It is reassuring to know that help is at hand when needed as I live a reasonable distance from them. Hopefully, they will take up more of your services soon.

I have always received a good service. They are always on time, very tidy and polite.

What can I say... wonderful, thoughtful, extremely professional. The care provided to my mum, who lives alone and wants to stay in her own home, is fantastic. I live abroad, and I feel very happy that my mum is very happy and cared for professionally, but with compassion.

All the carers are wonderful and the back up from the office team was very much appreciated by myself.

The calls that my dad has had since he has been with the company have been brilliant, he now looks so much better and a bit healthier just by your staff going in and helping him with a few daily tasks and making sure he eats. From the staff that care for him on a day to day basis through to the management and office staff, nothing is too much trouble. They are a great support to my dad and this has been a big help and support to myself, his daughter. I know he is well cared for and I don't need to worry about him as much.

We feel incredibly fortunate that Blue Sapphire Care Agency were able to look after our mother and we would not hesitate in recommending them to anybody as they are first-class carers.

Above and beyond anything we could have hoped or even dreamt of. The dedication, integrity, genuine concern of staff is such a blessing as I am too far away to be able to care for Mum. Each member of staff displays a heart-warming interest in Mum, making her feel respected and valuable, which, with her medical issues, is so important for her emotional well-being. Communication between the agency and the family is speedy, efficient and informative, and any questions or concerns we have are promptly addressed. Even under the extreme pressure caused by the pandemic, the exemplary standard of care has been maintained, with each visit feeling like a visit from a helpful friend. Perhaps it is this that stands out the most... although this is a very professional agency, to Mum (and even to the family) it feels like friendship rather than a business.

I have had Blue Sapphire caring for me for 8 years. The company deal with any problems I may have immediately i.e. hospital appointments. The staff are fully trained for my needs. I enjoy seeing them and any problems in my health they help me as much as they can. Nothing is too much trouble for them. I would recommend the company to anybody.

Have been with Blue Sapphire for many years. I have always been treated with respect and very friendly ladies. I’d never go anywhere else because I trust them all completely.

We certainly never expected to be as happy as we are with a care provider and we cannot imagine life without them.

Carers are polite, professional and my dad is looked after extremely well. They always take the time to chat with my mum even though she is not the client.

The staff are very pleasant, efficient and caring. They have given great comfort to my sister for some years now.

I waited a month to get these carers as they had been recommended as local ladies in Leighton Buzzard. They planned Mum's care to our needs and were brilliant. Nothing was too much trouble and mum was looked after four times a day at the times we specified. They treated mum with respect, made her laugh, encouraged her to eat, kept her clean and kept me informed. I didn't need to worry at all as I knew that she was being looked after humanely. All the ladies were brilliant. When Mum took a turn for the worse and needed hospital admission, they kept her place open. Unfortunately, she didn't pull through but, even then they were there concerned and attended the funeral. I would highly recommend these ladies. They are not your average carers. It's not just a job or just a person to them. They care for people with utter respect and attention to detail.

Blue Sapphire cared for my Mum for nearly three years as her dementia symptoms progressed. They were simply wonderful. All the carers showed the same kind patience and truly cared about Mum’s well being. They undertook personal care jobs that, frankly, I could never have dealt with. Because of their care and dedication, Mum was able to remain in her own home for much longer than she would otherwise have been able. On occasion, they went above and beyond their brief, attending ad-hoc when there was an emergency and calling in district nurses and other help when needed. They always kept me informed of their concerns and actions. I can’t commend them highly enough, more importantly, Mum liked and trusted them.

The care given by every carer was exemplary, she was cared for from February until April 2019 when she suddenly deteriorated and died. Carers cared in the same way throughout even when she did not appear to be conscious anymore. My mother loved the carers and looked forward to them coming and she could 'have a laugh with them' she said. I could go to work knowing they would be there on time and complete the care that was required for as long as it took and she would always be treated with dignity. I also knew that if there were any problems I would be the first to know. Towards the end, Mum was very poorly and the care and compassion they showed her and us was truly amazing.

After a couple of false starts with trying to find decent care for Mum, we heard of Blue Sapphire. After making contact we were able to have her care provided by them. Within a couple of days of their care starting Mum completely changed. She started eating, she engaged with people and began to show some of her old self. It is of immense solace to the family that we know she was receiving the best care possible for the last few months of her life. The care they offer is outstanding and of a very high quality. They come when they say they are going to come and go over and above the care they are booked to give. The carers are absolutely fantastic, in fact, the whole company from the office staff to the carers are fantastic. I can’t recommend them highly enough. 5 stars does not do them justice.