Blue Sapphire Care Ltd

2 Chartmoor Road, Leighton Buzzard LU7 4WG
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9.7 52 Reviews
  • Blue Sapphire Care Ltd, Leighton Buzzard
Blue Sapphire Care is a small local company that understands the need for continuity of care. They currently have capacity to offer new packages of care.

Originally set up by three local ladies with many years experience in the home care industry, Blue Sapphire Care is now owned solely by one of the original partners.

They believe that peoples' needs are best served if the company and the people in it are focused on the delivery of good quality care by staff who believe that it is their vocation to do so. The service user is always the number one priority.

They will remain local and do not intend to grow to a size where people become just another service user.

Their intention is to maintain a quality of service to be proud of.

Blue Sapphire Care offers services including:

- Personal Care
- Meal preparation
- Domestic services
- Shopping
- Assistance with medication
- Escort on trips (pre-arranged transport only)
- Companionship

Blue Sapphire Care believes that continuity, understanding, communication and reliability are very important factors to a successful partnership between the service user and the care provider.

Call times are pre-arranged and agreed and the team pride themselves on visits being punctual, with 15 minutes either side for travel considerations

All carers are smartly dressed in their uniform at all times to offer reassurance to clients.

The office is open between 7:00am and 4:00pm for general enquiries.

Contact for emergency situations can be made to the on call support manager up until 10.30pm.
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Care Provided by Blue Sapphire Care Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20.59 – £35.88

Rates vary depending on time of day and the length of call.
Double time is charged on all Public and Bank Holidays.

These prices are only a guideline, please contact Blue Sapphire Care Ltd to find out the exact price for your requirements.

Contact Blue Sapphire Care Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Blue Sapphire Care Ltd to get a personalised quote.

Good to Know

Owner

  • Blue Sapphire Care Ltd
  • Privately Owned

Person in Charge

  • Nicola Senior (Manager)

Blue Sapphire Care Ltd Reviews (52)

9.7

Blue Sapphire Care Ltd has a Review Score of 9.7 (9.666) out of 10, based on 16 reviews in the last 2 years.
Over all time Blue Sapphire Care Ltd has 52 reviews.

Overall Experience
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  • 6
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Date Published
  • 52
  • 5
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Reviewer Connection to Blue Sapphire Care Ltd
  • 22
  • 10
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Total of 52, showing 1-20
Review from Ruth T (Daughter of Client) published on 11 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was always treated with kindness and respect. Staff were efficient and professional and quick to report any points of concern.
Blue Sapphire carers enabled dad to live in his own home for as long as he possibly could. They helped lift his spirits during some very sad times - after the loss
of his wife and further family illnesses. He valued their friendship, warmth and good humour.
I can wholeheartedly recommend their services.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your lovely comments. We are very pleased to hear that we had a positive impact with the care we provided.
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Review from L P (Daughter of Client) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I care for my mother who has dementia and has carers coming in three times a week.
I am very pleased with the care provided by Blue Sapphire Care. The carers are lovely and it allows me to go to work or to go out and have some free time to myself which I really appreciate and mum likes the carers and
is very content. Thanks for everything it really makes a difference to both our lives.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your kind comments. We are happy to know that your Mum is enjoying the time she spends with the carers.
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Review from B N (Daughter of Client) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in independent living however required assistance for food shopping and weekly cleaning. I found the whole experience with Blue Sapphire to be very positive. Communication was very clear on both sides, and if changes needed to be made enough notice was given to either party. Staff that were
assigned to mum have always been very helpful, caring and understanding with her dementia and mood swings.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your lovely review of our service. It is lovely to know we were able to support in a positive way.
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Review from Janet T (Client) published on 26 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well satisfied with all help I received
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your comments. We are very pleased that you are happy with the level of care provided.
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Review from P G (Client) assisted by family/friend published on 24 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
1st class, all staff have great knowledge, very caring, understanding and patience.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for this lovely review. We are pleased to know that you are very happy with the care we are providing
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Review from E C (Wife of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of my husband's carers are gentle with him. They show us every day that they care by never rushing him by treating him kindly and most importantly, by listening to us both. Nothing is too much trouble for them and my husband has built up trusting relationships with them all.
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Review from Lorna T (Wife of Client) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Blue Sapphire Care for 3 years now . All the care team are extremely helpful and caring not just to my husband but also myself.
I am always informed about any worries any of the carers have concerning my husbands skin or general well-being. They are kind and considerate and take
an interest in what my husband has been doing during the day, he enjoys telling them about his trips out.
I have complete confidence the same level of care will be carried out by all the carers,
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Review from Avril A (Daughter of Client) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend Blue Sapphire Care, they have been caring for my disabled father for quite a while now. He needs 2 carers, 4 times a day and each of these carers have always been wonderful and caring. I can't fault them, they're very friendly, very attentive to my father's needs, arrive on
time and have great communication with me.too. I have a big peace of mind that my father is receiving the best care, a big thank you to them!
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Review from H S (Daughter of Client) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are very happy with the care my father receives from all staff at Blue Sapphire.
All staff are caring and patient with him and provide a high standard of service.
He suffers from Parkinson's and his needs are complex.
We feel confident that her can remain in his own home - which is where he wants
to be.
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Review from Debbie S (Daughter of Client) published on 25 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful service! My elderly mother is so well looked after during visits from a member of the fantastic Blue Sapphire Care team, each and everyone is warm, attentive and gentle. I wouldn't hesitate to recommend Blue Sapphire, the service is affordable, staff are all lovely and they are continually
assessed and well trained.
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Review from Tony B (Client) published on 25 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I had used Blue Sapphire Care before for my late wife, and had rated them very good then so when I knew the same company still operating I signed up for my own limited care needs.
I expected a good service and in the relatively short time I have had them, I have found them to be very good.
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Review from S H (Daughter of Client) published on 25 February 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We are generally very happy with the service which is being provided by all carers at Blue Sapphire Care.
All the staff are friendly polite and caring, which is very welcome, and try very hard to be prompt, even when traffic and travelling present issues.
Management staff are very helpful and deal
with any concerns or requirements in a professional and timely manor.
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Review from Rachel M (Daughter of Client) published on 5 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find Blue Saphire staff to be very friendly and professional. They are always punctual and they have been kind caring and attentive towards my mother. I would recommend the services of this local care company.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your kind words. It is good to know that we are helping.
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Review from Brenda T (Client) published on 4 April 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Blue Sapphire was very accommodating when I came out of the hospital and needed to set up a care package. The management is very friendly. I have built up a rapport with my care workers and domestic help.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your lovely comments. We are glad that we have been able to provide the help that was needed.
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Review from Alison O (Wife of Client) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have two different sitters to sit with my husband, who has dementia, so I can get some time on my own. They are both friendly, helpful, and cheerful and offer me help and assistance whenever I need it. They are also a useful source of information for dealing with people with Alzheimer's and I value
their opinion. They are both always willing to go the extra mile and are sensitive and understanding to the needs of both myself and my husband. I couldn't fault either of them in any way.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your positive comments. It is good to know that the carers who visit are a great help.
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Review from Andrea D (Daughter of Client) published on 4 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A year ago I was new to getting care support at home for my mum who has Alzheimer's (at that point still awaiting a formal diagnosis). It was all a bit daunting but the Blue Sapphire team was so helpful in getting the care set up. Mum was completely against carers coming in, having been extremely independent
all her life. The lovely carers have gently, gently won her over and become part of her day. There is laughter alongside any tasks being done. All calls are logged on an app so you can view what has happened - almost in real-time. I receive a phone call in case things are not quite right. Just last night the senior carer on duty did an additional welfare visit to check on Mum as we had some concerns. It is very reassuring. If I have an issue, I raise it with the owner and it is resolved. I am very happy with the service being provided and highly recommend Blue Sapphire. And I am truly grateful for everything they are doing for Mum.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for the lovely comments. It is wonderful to know that you are happy with the care that we are providing for your loved one.
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Review from M C (Wife of Client) published on 13 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having had experience with several care companies, Blue Sapphire stands head and shoulders above the rest. It is a long-established, very efficient, and extremely well-managed company. Staff retention is very high, giving a reassuring continuity of care to both the clients and families. All potential
carers are stringently checked, not just for their skills, honesty, and reliability, but for the suitability of their personal traits to be sensitive to the needs of some very vulnerable people. Each day, carers send to the office a digital record of everything they have done with each client. This record can be viewed at any time by families. My husband’s carer is typical of the standards this company insists on. She is always immaculate, punctual, and cheerful. She is always sensitive not just to his bodily needs but his mental ones too. She is thorough, kind, and efficient. My husband could receive no better nor more uplifting care. My trust in her is total.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank for you wonderful review. It is nice to know that the service we are providing is exactly what you need.
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Review from P B (Husband of Client) published on 11 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are competent and engage with the client. They also engage with myself, the husband of the client, answering any queries and advising me of anything that can be beneficial to the client. A very pleasant group of staff.
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Review from Paul B (Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am new to care provision and was quite anxious about having carers in my home. However, Blue Sapphire have provided wonderful people for my care who treat me with respect, dignity and friendliness. My confidence has grown and I now look forward to their visits. They always arrive with a smile and
a cheery positive attitude and nothing is too much trouble.
I feel it is really important to see the same people every day as far as possible. Blue Sapphire has tried hard to achieve this and this is why I now feel more confident with my carers. The relationship between the client and carers is key to care in the home. I feel we have come a long way and my anxiety has disappeared.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your kind comments. It is great to know that you are happy with our service.
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Review from Emma S (Daughter of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with all the care my mother receives from Blue Sapphire.
They have looked after all her needs for the past year and are very consistent.
Mum had a fall recently and the carer stayed with her until the paramedics arrived which I am very thankful for.
The office keep in touch to see
how Mum is and once home again I know she will be in good hands, like one big family.
I cannot recommend Blue Sapphire highly enough.
Reply from Nicky Senior, Registered Manager at Blue Sapphire Care LtdThank you for your lovely comments. We are glad that we are providing a good service
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Current Review Score: 9.7 (9.666)

Overview of Review Score

The Review Score of 9.7 (9.666) out of 10 for Blue Sapphire Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.766 for Blue Sapphire Care Ltd is calculated as follows: ( (73 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 94 Ratings = 4.766
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Blue Sapphire Care Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Jul 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (6)

Nicky

Nicky

Job Title: Registered Manager

Nicky is the Registered Manager of Blue Sapphire Care Ltd.

Lisa

Lisa

Job Title: Deputy Manager

Lisa is the Deputy Manager for Blue Sapphire Care Ltd

Gemma

Gemma

Job Title: Live in Care Coordinator

Gemma is our Live-in Care Coordinator for Blue Sapphire Care Ltd.

Becky

Becky

Job Title: Administrator

Becky is the Administrator for Blue Sapphire Care Ltd

Natalie

Natalie

Job Title: Field Care Supervisor

Natalie is the Field Care Supervisor for Blue Sapphire Care Ltd.

Shirley

Shirley

Job Title: Office Manager

Shirley is the Office Manager for Blue Sapphire Care Ltd.

Frequently Asked Questions about Blue Sapphire Care Ltd

How many Carers does Blue Sapphire Care Ltd employ?

Blue Sapphire Care Ltd employs 29 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Sapphire Care Ltd to verify any information. View our terms and conditions. Blue Sapphire Care Ltd has an Enhanced Service - more info.