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Bluebird Care Bicester, Banbury & Kidlington

40 Murdock Road, Bicester, Oxfordshire OX26 4PP
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From the very first meeting to the start of Care and throughout we had excellent service.Henry F(Husband of Client/Service User)
Bluebird Care Bicester, Banbury & Kidlington, Bicester
I cannot begin to put into words how amazing the team are at Bluebird.Susan G(Daughter of Client/Service User)
Bluebird Care Bicester, Banbury & Kidlington, Bicester
I am overwhelmed with the service and kindness received from every member of Bluebird Care Bicester.Susan F(Next of Kin)
Bluebird Care Bicester, Banbury & Kidlington, Bicester

Bluebird Care Bicester, Banbury, Kidlington & North Bucks provides compassionate home care services across the counties of Oxfordshire, Northamptonshire, Buckinghamshire, and North Bucks. The service supports individuals to live independently in the comfort of their own homes, surrounded by family and friends, enabling them to maintain control and live life their way.

Each care plan is person-centred and carefully tailored to meet the unique needs and preferences of every individual. Support...  

Care Provided by Bluebird Care Bicester, Banbury & Kidlington

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting CareFrom £32.25N/A
Weekly Live-in CareFrom £1,650N/A

At Bluebird Care Bicester, Banbury & Kidlington, we start by taking the time to truly get to know you through a compassionate and thorough initial assessment. Our dedicated office team is here to listen carefully and understand your unique needs, ensuring that every detail is considered. This allows us to create a personalised care plan that’s tailored specifically to you.

Once we’ve understood your requirements, we provide a clear and transparent quote that reflects the care and support you need. We know that every person’s situation is different, which is why we use a person-centred approach to design a care package that fits your life, preferences, and goals perfectly.

Our exceptional care team is passionate about making a positive difference every day. They are highly trained, kind, and committed to delivering the very best support, ensuring you or your loved ones feel safe, respected, and valued at all times.

Together, our office and care teams work closely to provide seamless, compassionate care you can rely on. At Bluebird Care, your wellbeing is at the heart of everything we do.

Contact Bluebird Care Bicester, Banbury & Kidlington to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Jayden Howe(Registered Manager)

Bluebird Care Bicester, Banbury & Kidlington Reviews (76)

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9.9

Bluebird Care Bicester, Banbury & Kidlington has a Review Score of 9.9 (9.930) out of 10, based on 29 reviews in the last 2 years. Over all time Bluebird Care Bicester, Banbury & Kidlington has 76 reviews.

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Showing 76 reviews matching selected criteria
Review from Keith M (Client / Service User) published on 1 October 2024 Submitted via Website
Overall Experience

The whole experience was excellent. The carers who came out to me were very good and we had a good laugh too and came on time. They also offered to do my shopping as well. The management was efficient. Care and support likewise. I was treated with dignity and not patronised. Value for money was excellent. I would highly recommend your services.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your kind words! We're glad you felt supported by both management and the care team.

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Review from Tim B (Son of Client) published on 18 September 2024 Submitted via Website
Overall Experience

Carers have been caring for Dad over the past few months and he is getting on great with them. Dad had problems remembering his medication and this has now been solved and has had a noticeable effect on his health. They are providing some basic meal preparation which is going down well.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you! We're happy our carers have made a positive impact. We appreciate the review and kind feedback.

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Review from J H (Client / Service User) published on 17 September 2024 Submitted via Website
Overall Experience

I was so relieved to come back to Bluebird Care, I knew the care I'd receive would be safe, compassionate and kind. Actually, both carers and office staff are caring, kind and compassionate. I really value the carers I have, they are so willing to help and they enable me to stay in my home. My sincere thanks to them all.

Reply from Suzzanne Elgar, Director at Bluebird Care Bicester, Banbury & Kidlington

Thank you so much for your kind review, it is lovely to have you back and nice to hear how the carers make staying at home easier for you.

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Review from E S (Daughter of Client) published on 6 September 2024 Submitted via Website
Overall Experience

We have recently started care for my mother, who is a very anxious, nervous, and shy lady. All the carers have been exceptionally kind, caring, and cheerful, as well as very efficient. It is still taking time for Mum to get used to having carers, but she likes them all and appreciates their help. We are very impressed with how kind and caring they have all been.

Reply from Suzzanne Elgar, Director at Bluebird Care Bicester, Banbury & Kidlington

Good morning , thank you for your kind review. It is always nice to have feedback to pass back to our carers, who I know are enjoying supporting your mother on a daily basis.

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Review from Jacqueline C (Sister of Client) published on 27 August 2024 Submitted via Website
Overall Experience
Bluebird Care carers visit my sister a few times each week. They help with anything and everything, including any personal care, cleaning and tidying plus taking my sister shopping and all her appointments. They arrive promptly and leave an update for us at the end of each day. They are always cheerful and have a good chat throughout their visit.

My sister needs a lot of support and we rely heavily on Bluebird for this. Would definitely recommend Bluebird to any clients thinking of getting extra help!

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for sharing such a wonderful recommendation-it's great to hear how Bluebird Care is making a positive difference for your sister!

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Review from Catherine S (Niece of Client) published on 16 August 2024 Submitted via Website
Overall Experience

I have been very impressed with Bluebird Care since my first contact; professional, prompt and efficient. I have been particularly pleased with the weekly care my relative has received. His carer has been reliable, caring and very flexible which was just what was needed. It has made such a difference to my relative allowing him to continue to live safely at home whilst maintaining a level of independence. He enjoys his support visits and speaks very warmly of his carer. Thank you to all at Bluebird Care; it has given us all peace of mind.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your kind words! We're thrilled that our care has made a positive difference for your relative and brought you peace of mind. We'll pass on your appreciation to his carers.

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Review from G Y (Client / Service User) published on 9 August 2024 Submitted via Postal Card
Overall Experience

My experience with Bluebird has always been excellent. The carers are friendly and good company. They do their job with care and patients and the company makes sure that all clients are treated with care.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your kind words! We're delighted you have such a positive experience with Bluebird Care.

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Review from A E (Client / Service User) published on 9 August 2024 Submitted via Postal Card
Overall Experience

All carers are proffessional, kind, and sociable and all do an excellent job. Everyone is supportive on my down days and is very understanding. 1st class support.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for the lovely review! We're glad our carer experts cheer you up on down days and provide outstanding support.

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Review from C U (Client / Service User) published on 9 August 2024 Submitted via Postal Card
Overall Experience

I am cared for with the best possible procedures and with invariable respect. I have complete confidence in the way I am treated by all Bluebird staff.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you very much for the lovely review. It is a pleasure to support you with one of our fantastic live in carers, we all know how much she enjoys supporting you.

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Review from M W (Daughter of Client) published on 31 May 2024 Submitted via Website
Overall Experience
Without exception, all the staff we have dealt with (and we live abroad) have been very responsive, have not objected to the endless questions that we have regarding the system in UK and have even taken time to call after hours to ensure we are mutually in agreement of what is required.
I feel Bluebird Care has gone over and above what we expected in every regard. They have been so accommodating and caring and I believe the team truly do want what is best for their clients, first and foremost.

I have no hesitation in recommending them most highly.

Reply from Suzzanne Elgar, Director at Bluebird Care Bicester, Banbury & Kidlington

Thank you for the lovely review. We pride ourselves in the support we provide to our customers, even during out-of-hour times. It has been a pleasure to support you all throughout this process.

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Review from M G (Client / Service User) published on 28 May 2024 Submitted via Website
Overall Experience

After having an operation I needed help to build up my mobility again. I needed the carers' roles to change as my mobility and confidence increased. All the carers that came were very supportive and encouraged me to do the different tasks. They were all very good company and I enjoyed their visits socially as well. Whenever there was a query about anything, the office staff responded quickly and efficiently. I thank you all for helping me on the road to recovery.

Reply from Jayden Howe, Care Manager at Bluebird Care Bicester, Banbury & Kidlington

Good afternoon, thank you for the kind review, it was a pleasure to support you following your operation and get you back on the road to recovery!

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Review from Jon P (Son of Client) published on 13 March 2024 Submitted via Website
Overall Experience

I could not recommend the team at Bluebird more highly. They provided such an all round caring and efficient service for my mother. I called from hospital to arrange care for her and they responded and organised everything within 24 hours. They were incredibly flexible to our changing needs from once a day visits 2 of their team coming 4 times a day. On behalf of my whole family, I would like to thank them.

Reply from Suzzanne Elgar, Director at Bluebird Care Bicester, Banbury & Kidlington

Hi Jon, thank you so much for your review, it is very helpful for our prospective customers to be able to see information about our services from the people who have benefited from them. It was a pleasure to meet you all and to care for your mother, enabling her to stay at home with her family. We wish you all well for the future, Director.

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Review from Tim D (Son of Client) published on 8 January 2024 Submitted via Website
Overall Experience

I can't thank the Bluebird team enough for the support they give my father to allow him to remain in his own home and the reassurance they give me, via regular emails, phone calls, as well as the daily visit reports via the app. Bluebird Care have provided my father with both live-in respite care and daily visits to provide companionship, a daily home-cooked meal and light household duties, which have made such a difference to his day and improved the quality of his life. The team are highly professional and caring and recently went beyond the call of duty, when my father tested positive for COVID-19, and the carer remained with him until he was reviewed by an ambulance crew and I was able to collect him. I would not hesitate to recommend Bluebird Care Bicester, Cherwell and North Bucks.

Reply from Suzzanne Elgar, Director at Bluebird Care Bicester, Banbury & Kidlington
Hi Tim,

Thank you so much for your review, it is a pleasure to support your father on a daily basis. We appreciate you taking time out of your busy schedule to complete a review as it helps new customers to hear about the support we offer and our ways of working which can be invaluable when looking for a care provider.

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Review from Frances P (Niece of Client) published on 20 December 2023 Submitted via Website
Overall Experience

I am next of kin for my 91 year old uncle who lives 100 miles away so it is difficult for me to respond quickly to crises. One of his Bluebird carers noticed recently that he was quite unwell and called for an ambulance. Because of delays, the Customer Care Support Officer went to stay with my uncle until the ambulance arrived, a few hours later. All the Bluebird team are dedicated, friendly, approachable and go over and beyond expectations. It gives me great comfort to know that my uncle is in such safe hands. My uncle likes all his carers very much too!

Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for the kind review. We are responsive in emergency situations and always put our clients first especially when no family members are close.

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Review from Christine W (Client / Service User) published on 7 November 2023 Submitted via Postal Card
Overall Experience

The best company I have ever had. Staff are always polite, friendly, and trained. Always on time and ring if they're going to be late.

Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you, it is always lovely to hear such nice comments.

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Review from Stephen H (Client / Service User) published on 25 September 2023 Submitted via Website
Overall Experience

Outstanding service given by Bluebird care to myself. Bluebird Care provide first-class carers and I cannot fault the service that Bluebird Care gives. I shall be staying with Bluebird for as long as I am alive.

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Review from M W (Client / Service User) published on 19 July 2023 Submitted via Website
Overall Experience
It is my pleasure to place on record my immense gratitude to the first-class team at Bluebird Care, Cherwell. Professional, empathetic and always reliable, the social support I currently receive for my mental health condition really does play a significant role in empowering me to better manage my psychological well-being.

From my initial conversations with the customer care support officer and customer liaison manager in July 2022, to my two absolutely fantastic carers, I honestly and truly feel privileged to be supported by such passionate and committed individuals!

Highly recommended.

Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington

It is wonderful to receive such positive feedback, thank you.

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Review from Jo B (Granddaughter of Client) published on 15 March 2023 Submitted via Website
Overall Experience

From the first initial conversations, during a busy Christmas period, BlueBird Care made me feel like we were going to be in good hands. They answered all my questions and concerns and were very professional all the way through. The initial assessment was thorough to ensure the right care was put in place. Every person that came to care for my grandmother was considerate, friendly and supportive. They were reassuring and encouraging. It impressed me how punctual they were too. They were happy to adapt to my grandmother's needs. The app was a great resource as I had peace of mind when at work knowing that my grandmother had been seen and how the visit went. I would highly recommend this amazing team.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Bicester, Banbury & Kidlington
Thank you for your kind review, it was a pleasure to meet with you and your grandmother and be able to offer support when needed.

I will pass on your kind remarks to our team, they really appreciate knowing how they have made a difference to our customers lives.

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Review from Pete M (Son of Client) published on 23 February 2023 Submitted via Website
Overall Experience

Right from the outset you could tell the quality of the organisation and I felt reassured that the care that mum would be receiving would be perfect for her needs. Within the first week, mum was delighted with her carers and remarked how lovely they were and what a difference it makes. It's early days for us, but I'm glad we acted on the recommendation we received from a friend, certainly seems to have been a great choice.

Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington

It is wonderful to see this review and it confirms our confidence that we are stand out from other care companies in the level of support and care we provide.

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Review from G T (Mother of Client) published on 22 February 2023 Submitted via Website
Overall Experience

All staff have been friendly, punctual, patient, kind and efficient. They seem well trained and understand our special needs son and his needs very well. We would recommend Bluebird Bicester and hope to extend our own use of their service.

Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington

Thank you for your kind review, carers report it is rewarding supporting your son. We appreciate your review, which will be passed on to the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 March 2019
Overall
Outstanding
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledOutstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (9)

  • 29 May 2026Recipient: Bluebird Care
  • 31 May 2023Recipient: Bluebird Care
  • 31 Mar 2022Recipient: Bluebird Care

Accreditations

There are no accreditations posted yet for Bluebird Care Bicester, Banbury & Kidlington.

Meet the Team (8)

John and Suzzanne Elgar
John and Suzzanne ElgarJob Title:DirectorsJoined: 2008
Husband and wife Team John and Suzzanne are passionate believers that high quality consistent care at home should be available and accessible to everyone as a basic right.
The decision to move into provision of care came about after a family member became more dependant and requires significant care.
'Without my grandmother, the idea of a service which emulates what you would expect for your family would never have come into fruition and the idea of running a care service, let alone an' Outstanding' one, would never have occurred to us' says Suzzanne.

The care offered in a pm e cases was not of a good standard and this lead to a partnership with Bluebird Care who we feel hold the same standards and core beliefs surrounding care provision as ourselves.

John brings to Bluebird Care a wealth of business experience having spent the last 25 years in the IT industry working for and with a large number of global companies providing business and sales solutions for a wide range of customers. John provides business operational skills to the Bluebird Care Cherwell team.

Suzanne comes from a financial background working within some of the major financial institutions before having a career break to establish a family unit. She has also worked within the community as a volunteer worker and really understands the difference good quality care in familiar surroundings can have on the individual concerned.

Daniella Hornyak
Daniella HornyakJob Title:Care ManagerJoined: 2023

When I was 14 years old, I realised I wanted to build a career helping others, inspired by my own personal experiences. This passion led me to study Social Work, and I graduated with a Bachelor's Honours Degree in Social Care while living in Hungary. My first role was as a Hotel Receptionist, where I developed strong customer service skills and discovered a passion for learning languages. I currently speak four languages and am learning my fifth. Two years later, I moved to England to work as a Health Care Assistant in a nursing home. Although it was a big change, I quickly discovered how much I loved working in care. After two years, I was promoted to Senior Health Care Assistant, where I supported customers, led the care team and delivered staff training. After nearly four years, I wanted a new challenge and began working with children with disabilities, something I continue to do in my own time. In 2023, I joined Bluebird Care and discovered how rewarding domiciliary care can be. Supporting customers to remain independent in their own homes has been an incredibly fulfilling experience. I started as a Care Supervisor, and since then I have progressed into the role of Care Manager, where I now have the privilege of supporting both our customers and our fantastic care team. I am passionate about continuous learning and believe there is always something new to discover. I enjoy developing my own knowledge while supporting others to grow, ensuring we continue to provide the highest standard of care to our customers.

Carmine Franco
Carmine FrancoJob Title:Care CoordinatorJoined: 2023

I moved to France from Italy in 2014 and then to the UK in 2015, driven by my passion for learning new languages and experiencing different cultures. I am now trilingual and continue to learn Spanish as my fourth language. From a young age, I have always enjoyed helping others and being involved in my community. I have a background in hospitality and completed my diploma in Hospitality while living in France, which gave me the opportunity to travel across Europe and gain valuable life and professional experiences. After working in hospitality, I wanted to make a more meaningful difference in people’s lives, which led me to join Bluebird Care as a Care Assistant. In just over a year, I progressed to Field Support Supervisor, where I supported and mentored care assistants, helping them develop their skills and reach their full potential. I have continued to grow within Bluebird Care and have now progressed into the role of Care Coordinator. I enjoy supporting both our customers and care team, ensuring that care is delivered safely, consistently and to the highest standard. I look forward to continuing my journey with Bluebird Care and making a positive impact on the lives of the people we support.

Marko Grubnic
Marko GrubnicJob Title:Customer Care Support OfficerJoined: 2021

My name is Marko, and my first experience in care was when I volunteered one summer at a Red Cross Day centre. I absolutely loved my time there and the company of the people who attended the centre. I then studied Pharmacology at Portsmouth University to further my education and now hold a degree in Pharmacology. Once I completed University, I found employment in a customer-facing role where I stayed for 6 years, as I really enjoy meeting new people and that human connection. When COVID hit and we went into lockdown, I was placed on furlough. This gave me time to reflect and made me realise that I wanted to do something more with my life and really help people, which was why I made the decision to go into care, and I have never looked back. After researching local companies, I first joined a small company to gain valuable experience, and then once the opportunity at Bluebird Care presented itself was an easy decision for me. Having personally known John and Suzanne through being a friend of their son for many years, I knew how dedicated they were to helping people in their local community. From the first day that I came in to meet the team at my interview, there was a great energy within the team and a sense of unity that I knew I wanted to be a part of.

Megan Willis
Megan WillisJob Title:Field Support SupervisorJoined: 2023

My name is Megan, and I grew up watching my mum thrive in the care sector, which has always been a significant source of inspiration for me. When my Gramp was diagnosed with Cancer, I witnessed the profound impact that Katherine House Hospice had on him, which further fuelled my passion to pursue an opportunity where I could care for people in the local community. Since beginning my career within Health and Social Care, I have worked for another Care agency, but was keen to find a company that aligned with my own values and career goals. After joining Bluebird, my outlook on the care industry was completely transformed. It ignited a spark in me. I find tremendous fulfilment and passion in providing care and support. I started my career as a Care Assistant, quickly progressing to a Senior Care Assistant and then onto my current role as a Field Support Supervisor. This role allows me to support our Care Assistants in all aspects of their roles, helping them grow and develop their skills to become exceptional Care Assistants.

The care industry can be tough, which is why I strive to provide the best possible support for all our Care Assistants to ensure they feel confident and competent in going out and excelling in their roles. Bluebird Care has played a vital role in growing my career. The best decision I made was joining such a hardworking and dedicated team. Care is truly at the heart of what we do.

Joanna Rolt
Joanna RoltJob Title:Care SupervisorJoined: 2025

My name is Joanna, and I have worked within the care industry since I was 18 years old. I first started out as a domestic cleaner in a care home. I found myself spending more time supporting the residents and offering to help. I ended up being offered a shadow shift as a care assistant. It was never a job I saw myself doing as a teen, but since that day, I haven’t looked back and love the job. It’s been amazing hearing about people’s life stories and experiences. I have learnt more about war history from residents and customers than I ever did at school. As I didn’t really enjoy school, I found it easy to expand my qualifications within the job role, as it was learning about something I enjoyed doing and coming to work never felt like work. Once I got married and started a family of my own, my husband’s job meant we travelled a lot, and with this, I gained more experience and training from many different care organisations.

Once we settled in Bicester, I started off working for Bluebird Care back in 2018 and loved their training program, nothing like I had ever received before. As we covered a big area, at the time, it was a great way to get to know the area we had just moved to. Unfortunately, COVID hit, and I felt the need to be home with my family. After taking some time out but still working on my knowledge, training and qualifications while working elsewhere in care, I made the move to return. I love being back, and I’m pleased to be returning as Care Supervisor so I can share everything I know with the forever-growing Bluebird Care team.

Michelle Nicklin
Michelle NicklinJob Title:Office AdministratorJoined: 2021

I started my career in a residential care home, and I then moved into a domiciliary role to support customers in the community. I then had children, and in 2021, I had a change of career and wanted to widen my knowledge of administration, so I worked for the courts. I always take the time to help others in need and have a strong passion for care. Due to my extensive experience in administration, I have developed and built on in previous roles. I decided to join Bluebird Care as an Office Administrator, and I was keen to continue to support others. I am a strong team player, self-motivated and enjoy the opportunity to learn more.

Charlotte Bridewell
Charlotte BridewellJob Title:TrainerJoined: 2026

My career in health and social care started when I was 20 years old, and from the very beginning, I knew I had found something I was passionate about. I’ve always wanted to know I make a difference in someone’s life, and seeing the way we benefit our customers gives me exactly that. I first worked for Bluebird Care before deciding to widen my knowledge and experience within the care industry. During that time, I developed my skills, gained valuable experience, and strengthened my passion for supporting others.

Returning to Bluebird Care as a Trainer felt like coming home. I’m passionate about supporting and developing our care teams so they can provide the highest standard of care to our customers. The care industry can be tough and emotional at times, but with a team like ours behind you, it makes it so fulfilling, and I’m so proud and happy to be part of such a wonderful and supportive team. One of the things I love most about working in care is the connection we build with our customers every day. Being able to make a positive difference in someone’s life, while helping them remain comfortable and independent in their own home, is the most rewarding part of what we do.

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