Prices from £29.25
Bluebird Care Bicester Banbury & Kidlington conducts an initial assessment to understand the unique needs of each customer. Following this, we provide a tailored quote that reflects these specific care requirements. Recognising that everyone’s needs are different, we design a personalised package using a person-centred approach.
Bluebird Care Bicester, Banbury & Kidlington has a Review Score of 9.9 (9.896) out of 10, based on 26 reviews in the last 2 years. Over all time Bluebird Care Bicester, Banbury & Kidlington has 65 reviews.
Review from David B (Nephew of Client) published on 20 April 2021
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Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington
Thank you for your kind review, although we only had the opportunity of caring for your aunt for a short period of time, we are pleased to have had a positive impact. In a longer period of time, we would have hoped to get the 5/5 for caring and support.
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Review from P D (Client) assisted by family/friend published on 3 March 2021
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Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington
Thank you so much for your review. It is so rewarding for all our staff to see positive comments from new customers. We look forward to supporting you long term.
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Review from Helen B (Daughter of Client) published on 23 February 2021
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Reply from Tina Jones, Customer Liaison Manager at Bluebird Care Bicester, Banbury & Kidlington
Thank you for your review, Helen, it is a pleasure supporting Dad, Mum and your family. We are all delighted with your kind comments, and this will be passed on to the carers.
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Review from Jane R (Granddaughter of Client) published on 11 February 2021
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Reply from Suzzanne Elgar, Director at Bluebird Care Bicester, Banbury & Kidlington
Hi, Jane, it was an absolute pleasure to get to know your grandfather and indeed all the family. I know that the carers enjoyed their visits and that grandad will be missed. We wish you all well for the future.
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Review from Tony M (Son-in-law of Client) published on 19 June 2020
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Reply from Kerrie Everson, Recruitment at Bluebird Care Bicester, Banbury & Kidlington
Thank you for your kind words, it is a pleasure to be able to support your mother-in-law and I know the carers enjoy her company.
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The Review Score of 9.9 (9.896) out of 10 for Bluebird Care Bicester, Banbury & Kidlington is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.896 for Bluebird Care Bicester, Banbury & Kidlington is calculated as follows: ( (138 Excellents x 5) + (16 Goods x 4) ) ÷ 154 Ratings = 4.896
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Bicester, Banbury & Kidlington is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Mar 2019
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Job Title: Directors
Joined: 2008
Husband and wife Team John and Suzzanne are passionate believers that high quality consistent care at home should be available and accessible to everyone as a basic right.
The decision to move into provision of care came about after a family member became more dependant and requires significant care.
'Without my grandmother, the idea of a service which emulates what you would expect for your family would never have come into fruition and the idea of running a care service, let alone an' Outstanding' one, would never have occurred to us' says Suzzanne.
The care offered in a pm e cases was not of a good standard and this lead to a partnership with Bluebird Care who we feel hold the same standards and core beliefs surrounding care provision as ourselves.
John brings to Bluebird Care a wealth of business experience having spent the last 25 years in the IT industry working for and with a large number of global companies providing business and sales solutions for a wide range of customers. John provides business operational skills to the Bluebird Care Cherwell team.
Suzanne comes from a financial background working within some of the major financial institutions before having a career break to establish a family unit. She has also worked within the community as a volunteer worker and really understands the difference good quality care in familiar surroundings can have on the individual concerned.
Job Title: Customer Liaison Manager
Joined: 2020
In October 2020, Tina Jones joined Bluebird Care Cherwell and North Bucks as Customer Liaison Manager. Her professional background in Sales and Marketing will be resourceful for the business however she also has vast personal experience of caring and supporting elderly family members. She has compassion and competency in this field.
During furlough 2020, she had spent 190 hours volunteering in the care industry and, after enjoying it so much, decided on a complete career change.
Tina has joined the Cherwell and North Bucks office glowing with positivity and has harnessed strong relationships with customers and carers already.
In her spare time, Tina enjoys walking her springer spaniel named Ollie, and has participated in charity treks with the British Heart Foundation to conquer The Great Wall of China and Machu Picchu.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Bicester, Banbury & Kidlington to verify any information. View our terms and conditions. Bluebird Care Bicester, Banbury & Kidlington has a Platinum Service – more info.