Home Counties Carers (Live In and Home Care)

I would also highlight the expertise and professionalism of Home Counties Carers, from matching carers and their supervision to handling the day-to-day administrative tasks whilst keeping the family informed.

Mum loves her care visits, sings, laughs, chats and feels happy, safe and secure in Home Counties Carers care.

Home Counties Carers have been looking after my mother-in-law from March 2021 to her recent move to a care home. My mother-in-law's quality of life has been greatly enhanced by the care, attention and kindness shown to her and I know she looked forward each day to her ladies visiting her. Increased dementia has meant she can no longer remain in her own home and Home Counties Carers prepared her for the move and helped to settle her into her new room. They have been outstanding in every way and I'd like to take this opportunity to thank them for their help and support over the last eighteen months.

Home Counties Carers Woking team have been excellent this past 10 months visiting my aunt twice daily most of the time, but when needed, this has been increased as necessary to ensure her safety and support at various times. The care team are extremely professional at all times, very reliable and trustworthy and "go the extra mile" when necessary. The company have been easy to contact and responsive to questions and updates. They also perform regular reviews to see if there is anything else they need to be doing or looking at when visiting. My Aunt looks forward to seeing them daily and feels very well cared for.

Home County Carers have looked after my aunt and uncle for the past 4 years. I have found all the staff, two particularly very helpful and professional whenever I needed advice and supplied extremely kind, caring and gentle live-in carers plus relief carers. The carers built up good relationships with my aunt and uncle who became very fond of them. I would highly recommend the company to anyone who needs home care for themselves or their family.

Live in carers from Home Counties Carers (Live In and Home Care) have been looking after my Mum at home since September 2020. The whole team is professional and caring and they have provided some wonderful live-in carers during that time. The carers are kind, considerate and respectful of Mum's wishes and masterful at getting the balance right so Mum retains her independence but has genuine support and physical help to keep her safe and enable her to live happily in her own home. The carers genuinely feel like part of our extended family and have made a huge difference to us all. The office team are always available for support and advice and care not only about Mum as the client but also the carers who work for them. I highly recommend them to anyone who feels their loved ones need some extra support.

We would highly recommend them!

Home Counties Carers are simply the best! They lovingly and caringly look after our elderly parents, for a few hours each day, enabling them to continue to be happy and independent in their own home. Their caring approach not only gives our parents security but our family too. We know they are safe and happy and the carers and office staff will always communicate with us ensuring they are always comfortable and their needs are met. Nothing is too much trouble - a huge thank you to you all - we cannot recommend them enough.

We have also been happy with our interactions with the helpful, professional management of Home Counties Carers. Thank you!

In the last month, although under increased pressure through Covid restrictions, they never let us down and were always sympathetic to his needs.

We genuinely feel that Home Counties Carers is an extension of the loving family care we give to Dad and he is very comfortable to be able to stay in his home and be looked after by the wonderful team around him!

Some carers do more than could reasonably be expected.

I think the staff are wonderful and the people that directly look after my mum are amazing. Thank you.

I have always been impressed by the standard of care offered by Home Counties Carers and can only commend them further for continuing to provide such a high standard of care during the pandemic. Not only are their carers professional and knowledgeable, but they really care about my Mum and are always seeking to make her days more interesting and enjoyable. As my Mum's dementia progresses, this has become increasingly difficult, but still, nothing is ever too much trouble. I cannot recommend them highly enough.

The management of the live-in care has been personalised, responsive and excellent.

Home Counties Carers has cared for my mother, now aged 98, for about 10 years. Initially, she was managing quite well on her own and only required two visits a day. Over time she has become bedridden and now requires full-time care. Throughout, Home Counties Carers has been superb in managing what is needed, and always keeping me informed and involved. They made sure they knew my mother's preferences. Their approach is very professional but you can feel the care and empathy. They have dealt with COVID and its difficulties in their usual efficient manner, making sure all the new control measures were adhered to. Without exception all my mother's carers, and she has had quite a few over the years, have been kind, friendly and efficient.

The care that Home Counties Carers have given granny has been fantastic. The carers are all professional, kind and generous with granny. They are consistently on top of any developments or changes in her care needs. Responsive to every element of care when required. Extremely comprehensive in addressing covid, and constantly working to meet the needs of changing guidelines and goverment advice. The regular care reviews are very important to us and the Home Countues Carers staff are so keen to take on board every small detail about their clients to ensure they get the best care. They make the effort to find out granny’s favourite foods and cook fresh healthy meals every day. They also know what she likes to watch on tv and show how much they care with little touches such as placing bird feeders where granny can see them and putting fresh flowers in her room. We couldn’t wish for better care for granny.

Thank you so much all of you for all your help at Home Counties Carers. Will always recommend you all.

I highly recommend Home Counties Carers.

We are all absolutely delighted with the standard of care and the service that Home Counties provides. Over the two years that they have been providing 24-hour care for my parents we have been continually impressed with the carers themselves, all of whom have been kind, sensitive, flexible and extremely competent, and with the very obliging and friendly attitude of all the staff in the office. On the few occasions when a change of carer has been necessary Home Counties have worked hard to find a new carer who fits in with our family. The continuity of care that is provided has been a major benefit, with each carer staying with us for several months. This has enabled very good relationships to be built up between us and the carer and has been particularly important for my mother who does not adapt well to change. All in all, we would highly recommend Home Counties Carers for their professionalism, their genuine concern for the needs of the client, and for their approachability.