Home Counties Carers provides award-winning personalised home care, including live-in care, for the elderly in and around Guildford, Woking and Leatherhead.
Home Counties Carers has been rated as 'Outstanding' twice by the Care Quality Commission, in 2023 and in 2017.
This close knit, family-run business is committed to providing people with kind and reliable carers with a focus firmly on individual needs.
The team at Home Counties Carers gives people the choice...
Care Provided by Home Counties Carers (Live In and Home Care)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £31.57 - £46.61
- Weekly Live-in Care Fees: £1,222 - £2,380
Home Counties Carers offers competitive and transparent pricing. Contact the team to arrange a free, no-obligation needs assessment, during which costs will be discussed and tailored to your individual care requirements.
All pricing is bespoke and based on the level and type of care needed.
Contact Home Counties Carers (Live In and Home Care) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Owner
- Home Counties Carers
- Private Owned
Person in charge
- Lauren Mercer McGuire (Registered Manager)
Home Counties Carers (Live In and Home Care) Reviews (45)
Home Counties Carers (Live In and Home Care) has a Review Score of 9.7 (9.699) out of 10, based on 10 reviews in the last 2 years.
Over all time Home Counties Carers (Live In and Home Care) has 45 reviews.
My mother is 93 and happily living at home alone with regular visits from family and friends. Gradually it became apparent that she could not manage on her own. Finding the right daily care that didn't take away too much of her independence was paramount for us. Home Counties Carers came highly recommended and I can see why! They are an incredibly well-run group with a team of kind, happy carers ready to help and support you as a family in any way they can. Nothing seems to be too much trouble. Mum is very "with it" and enjoys the daily chat with the various carers who are most thoughtful and kind. They prepare mainly her evening meal at the moment and can cook some lovely varied meals to suit any mood! I leave the ingredients and a weekly meal plan but sometimes they go "off piste" at Mum's request! Mum enjoyed twice daily visits when we are away on holiday and with notice, this can be arranged. Should further live-in care be required in the future I would not hesitate to ask.
We pride ourselves on the calibre of our team and thankfully we are able to attract the best Carers as we make the extra effort to give...
My mother and father (both in their 90's) wanted to live and be cared for in their own home. Home Counties Carers provided both live in, end of life, care for my father and daily visits to help my mother. The support team at East Horsley were sensitive to our needs and took the time to find the right match for my parents (adjusting to having a live-in carer proved to be a challenge for them). The carers who arrived each day were wonderful - and I learned a lot from them. They were competent, thorough and dedicated to the care of my elderly parents. It was obvious that they enjoyed their work, and valued the support of a small, family run, company. They look after their own staff, as well as the clients. The end result is a very professional service provided by individuals who enjoy their job - which must be very challenging at times but is very much appreciated. Thank you to all at Home Counties Carers who helped to look after my parents, with such kindness, at the end of their lives.
Hi Chris, thank you for your kind words, I am so pleased we were able to help. Regards Matthew Kalupka
Sadly my Mother passed away in June so our worry was that our Father continued to have the companionship and care he so deservedly needed to help him through. In early July a new carer started who has settled so well and knows our Father's every need and is now his permanent carer and my Father has gone from strength to strength under her care.
Home Counties provide a wonderful service and their staff, both carers and managerial staff are an absolute credit, always friendly, willing and caring.
I would highly recommend Home Counties to all our friends and family (and have already done so!) and I know from conversations too that the carers themselves love working for Home Counties.
Thank you for your kind words,.
Matthew Kalupka
Owner
The daily carers who also assisted were capable, respectful and had pleasant manners. We had three previous live-in carers for a few months before this and one aspect where they could all benefit from was some food preparation training for basic meals and presentation thereof.
Overall a service which enabled a dignified end of life at home
Thank you very much for your kind, informative and helpful review it is most appreciated.
You make a very valid point about the calibre and ability to make and present food. Our new Live in Care Manager has recently produced a Home Counties Carers specific recipe book that has full...
Some people may say expensive however you get what you pay for and many agencies leave a lot to be desired.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 September 2023- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (4)
- Posted: Wednesday 29 Oct 2025Home Counties Carers hosted two Vintage Tea Parties to celebrate Age UK’s Silver Sunday, on 5th October. Home Counties Carers, joined together with local voluntary organisations, including church groups and...
- Posted: Wednesday 29 Oct 2025Home Counties Carers has been announced as a finalist at the Surrey Care Awards 2025, being shortlisted for one of the most prestigious honours of the evening — Home Care...
- Posted: Tuesday 01 Oct 2024Home Counties Carers is pleased to announce that it has been nominated as finalist for the Surrey Business Awards 2024. Matthew Kalupka, Co-founder and Director of Home Counties Carers said...
Awards / Recognitions (4)
- Recipient: Home Counties Carers (Live In and Home Care)Date: Monday 15 Sep 2025
- Recipient: Home Counties Carers (Live In and Home Care)Date: Thursday 12 Sep 2024
- Recipient: Home Counties Carers (Live In and Home Care)Date: Friday 10 Nov 2023
Meet the Team (2)
- 6 years as Ward Sister in a leading teaching hospital in London
- Specialised in Care of the Elderly, Orthopaedics and Urology
"Care has always been central to my nursing career and I have especially enjoyed working with the elderly. This is an area that is often undervalued and overlooked, something we aim to change through Home Counties Carers. It is important to us that our service is not just one of the duties performed and care given, but one of friendship and support, and our goal is to enable our clients and enrich their lives. Our staff understand that their role is not just about fulfilling the job but also reaching out and being there for those that may not have the family or social network and support they once had."
Instrumental in achieving the coveted No 2 spot in The Times Top 100 Best Small Companies to work for
"People have always come first for me, whether it is family, friends or colleagues – their trust and happiness have always been my priority. Working with happy people makes it easier to achieve your goals – and more fun along the way. Our goal is to maintain our clients' independence, safely and comfortably. We do this with minimal intrusion or disruption, assuring family and friends that their loved ones are being cared for to the highest standards by the best staff in the industry."
Frequently Asked Questions about Home Counties Carers (Live In and Home Care)
How many Carers does Home Counties Carers (Live In and Home Care) employ?
Home Counties Carers (Live In and Home Care) employs 64 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Counties Carers (Live In and Home Care) to verify any information. View our terms and conditions. Home Counties Carers (Live In and Home Care) has an Enhanced Service - more info.