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Kingfisher Care (Midlands) Ltd

Unit 35, Sparkenhoe Business Centre, Southfield Road, Hinckley, Leicestershire LE10 1UB
Kingfisher Care (Midlands) Ltd Logo
Kingfisher Care (Midlands) Ltd logo
Kingfisher Care (Midlands) Ltd, Hinckley
Kingfisher Care (Midlands) Ltd, Hinckley
Kingfisher Care (Midlands) Ltd, Hinckley

Kingfisher Care was set up by Christine and Stephen Bowler after their experience of Christine's mother receiving care at home. They felt that they wanted to set up a company that offered care more centred around the individual and one that valued the team members as well. Kingfisher Care was started in 2014 and offers care in people's own homes in Hinckley and the surrounding villages.

Care Provided by Kingfisher Care (Midlands) Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29.60
The price(s) shown are provided by the agency. Contact Kingfisher Care (Midlands) Ltd for full pricing details and T&Cs.

Contact Kingfisher Care (Midlands) Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Kingfisher Care (Midlands) Ltd
  • Private Owned

Person in charge

  • Christine Bowler (Registered Manager)

Kingfisher Care (Midlands) Ltd Reviews (16)

9.9

Kingfisher Care (Midlands) Ltd has a Review Score of 9.9 (9.864) out of 10, based on 15 reviews in the last 2 years. Over all time Kingfisher Care (Midlands) Ltd has 16 reviews.

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Showing 16 reviews matching selected criteria
Review from Liz H (Daughter of Client) published on 24 April 2026 Submitted via Website
Overall Experience
Our family have used Kingfisher for 2 years to help care for mum. I cannot speak more highly of this company and the care they provided.
The carers are professional, kind, patient and upheld mum's dignity and wishes.
Towards the end of mum's life when more help was needed, they were a constant support to me, I knew I could rely on them to make mum comfortable, they were a pillar of strength.

We are continuing to use the services of Kingfisher for Dad now that he needs some help.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your review Liz. It was a pleasure to care for your mum (and now your dad) and good to know we made a positive difference.

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Review from M H (Daughter of Client) published on 17 April 2026 Submitted via Website
Overall Experience
I cannot recommend Kingfisher Care enough. Bringing carers into my mums home was a big step, but they have made it easy and worry-free. The staff are incredibly attentive, caring, and they never rush.
My Mum always looks forward to their visits, and it has given me such peace of mind knowing mum is in safe hands.

Thank you to the whole team for going above and beyond!"

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for you kind words, it has been a pleasure to care for your mum.

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Review from Lisa A (Daughter of Client) published on 31 March 2026 Submitted via Website
Overall Experience
We have nothing but praise for the Kingfisher Care team. The team started to look after our mum just at the end of last year, but we wish we'd heard about them much sooner!
All the staff - the carers, managers and office staff - are kind, patient, knowledgeable, friendly and professional. Nothing is ever too much trouble. They never seem in a rush, and are efficient in what they do. They always speak to mum with dignity and respect, they are patient and caring but have a lot of laughs with her along the way too.

We can carry on with our day to day lives safe in the knowledge that mum is being looked after by a quality team of people. A heartfelt thank you to all of them .

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words it has been a pleasure to look after your mum.

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Review from Sue C (Wife of Client) published on 31 March 2026 Submitted via Website
Overall Experience
Kingfisher Care were recommended to us by a friend who was already using them.My husband had recently broken his femur and was struggling to walk, he already had Parkinson's. It was the first time we had used carers and were a bit worried about having strangers in the house.

We have used Kingfisher for the last 21 months and have been thoroughly satisfied. They are kind, very caring and knowledgeable and have all become friends. They have brought out the best in my husband, I hear him laughing when they get him up and the stimulation has done wonders for his Parkinson's. I feel safe in the house with them (I am hard of hearing) and the dog welcomes all of them!

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you or your kind review it has been a pleasure to look after your husband and thanks for making the care team so welcome.

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Review from Donald W (Client / Service User) published on 23 December 2025 Submitted via Website
Overall Experience

My wife and I have used this service for the past three years and with the positive experience they have provided the continuous daily care enables us to continue to reside in our own home. The staff are always attentive to detail ensuring our ,privacy and personal requirements are maintained to a very high standard which indicates that senior management are closely involved with our personal care plan.and explains the reason for our category grading..koo

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words, and thank you for being welcoming to the care team.

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Review from L M (Daughter of Client) published on 16 December 2025 Submitted via Website
Overall Experience

The care my mother received from Kingfisher Care, Hinckley was exceptional and would recommend this company without a doubt. The level of kindness and understanding is very high and they go above and beyond to provide for their clients.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your review, it was a pleasure to care for your mum.

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Review from Philip P (Son of Client) published on 11 December 2025 Submitted via Website
Overall Experience

The team at Kingfisher picked up my Fathers care at short notice when he was discharged from hospital. From the first visit till he passed away a few short weeks later the whole team treated my Father with dignity and compassion, always talking to him not at him or over him, which we have seen from other carers. Nothing was too much trouble, and when there inevitable crises they were calm and professional at all times. Even on the last day the care was exemplary right to the end, and stayed with him when he had passed until we could get there. Ultimately they enabled my Father to have his last wish which was to pass peacefully and comfortably at home. Our thanks to the whole team, and we would recommend Kingfisher Care to anyone looking for care for family members.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words Philip, it is good to hear we made a positive difference and enable your father to stay at home. He is sadly missed.

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Review from Becky C (Daughter of Client) published on 5 December 2025 Submitted via Website
Overall Experience
If you need a care company to look after a loved relative then look no further than these guys..110% above and beyond in all they do..

Compassionate, caring, thoughtful, respectful, dignity and kindness in bucketfuls.. in our circumstances it was end of life care for our mum.

We as a family cannot thank them enough for all that they did..they became part of our family at a time which was so emotional but they knew just what to do and helped, not just with mum but with myself and my brothers in all ways..

The best care company we have ever had to deal with and would highly recommend every time..

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

It is lovely to hear that our team made such a difference to both your mum and your family at such an important time. Thank you for being so welcoming. Your mum is sorely missed and we have lots of special memories.

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Review from Lesley S (Niece of Client) published on 21 October 2025 Submitted via Website
Overall Experience

Kingfisher Care have provided personal care and meal support and helping my aunt into and out of bed. They have been her carers for many years. The management and staff are professional, experienced, kind and caring. In my aunt's final weeks they have gone the extra mile on several occasions. They are trustworthy.

I am very grateful to them for the support and the care provided. I have no hesitation in recommending them.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words. It was an absolute pleasure to look after your Aunt. She was a lovely lady and is sorely missed by the team.

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Review from I G (Nephew of Client) published on 4 September 2025 Submitted via Website
Overall Experience
My Aunt has been cared for by kingfisher care for several years with the care plan being added to as her health deteriorated. . They have looked after her wonderfully and are always quick to contact me with any concerns and quick to respond to any concerns of mine. I have found them a pleasure to deal with. Sadly my Aunt has had to move into permanent nursing care but has enjoyed living in her own home as long as she possibly could have due to the excellent care from Kingfisher carers and their brilliant management team.

Thank you all very much.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your lovely comments, your Aunt was an absolute pleasure to care for and we hope she is happy in her new home.

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Review from Jo H (Wife of Client) published on 30 May 2025 Submitted via Website
Overall Experience

On first meeting the Kingfisher Care Team my husband and I knew immediately they were perfect for our family. They supported my husband aged 58 years following on from being diagnosed with a brain tumour until he passed away peacefully at home. My husband was treated with dignity and respect throughout and he was encouraged to be as independent as he could which was something that was so important to him. When my husband was admitted into hospice care he was desperate to come back home for his end of life care and thankfully the kingfisher care team were able to support his wishes in doing this. He had so many medical needs including seizures which the management team ensured all the staff were trained to support him. They treated our family and our home with love and respect and we will always be grateful for everything they did. They are professional, caring, kind, supportive and made those difficult days so much easier.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you so much for your kind words Jo. It was a privilege to be able to support you both through your husband's end of life care.

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Review from Pam D (Daughter of Client) published on 17 April 2025 Submitted via Website
Overall Experience

From the first meeting with management to discuss my mums future care to every one of mums carers, ALL Kingfisher staff were very professional, caring, honest, reliable and experienced - nothing was too much trouble.

Before I met with Kingfisher my brother and I were very unsure about mums future and what care would best suit her, she suffered with Alzheimer's and we found this new world very confusing and upsetting. Management were so kind and helpful, explaining services and everything that was available to mum.

Kingfishers caring staff made it possible for mum to stay in her own home, something that she was desperate to do (from many previous conversations with mum before Alzheimer's). Communication was good and very useful between us all via a notebook, telephone calls and personal meetings.

I have no hesitation in recommending Kingfisher to family and friends (and have done!).

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

They are such kind words Thankyou. It was our pleasure to look after your Mum

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Review from Nicky G (Daughter of Client) published on 14 April 2025 Submitted via Website
Overall Experience
We have used Kingfisher for our Mother for the last 18+ months and can only say how lucky we are we found them. The whole team have been absolutely fantastic and many times gone above and beyond. The service and support we have received has been amazing and we couldn't recommend them highly enough. Its always a difficult choice especially with a 'reluctant' relative, however, these guys have been, and treated Mum like extended family and kept her happy! Well done Kingfisher 6 Stars from our family.....

We loved the portal we can access so we get a little update after every visit and time keeping has always been spot on.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

It was our absolute pleasure to look after your Mum we wish her all the best

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Review from Linda C (Daughter of Client) published on 3 April 2025 Submitted via Website
Overall Experience

Kingfisher Care supported and cared for my father for 7 years, up until March 2025 when he moved into residential care. Staff were kind, caring and compassionate and always had a smile, laughing and joking with him. The high quality, reliable and safe care was a contributory factor that enabled my father to remain in his home.

Any concerns which were noted by staff about my fathers health and wellbeing were quickly escalated to the management team, who liaised with health care professionals promptly and effectively, whilst keeping me informed of any issues. The management team and office based staff were effective communicators, and I felt as though they and myself worked as a team to support and care for my father.

I would highly recommend Kingfisher Care.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words. It was a pleasure to look after your father and it is good to hear he is settled in his new home.

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Review from Peter S (Son of Client) published on 11 March 2025 Submitted via Website
Overall Experience

Kingfisher care looked after my Mum from March 2022 until she sadly passed away in September 2024. The carers always went above and beyond whilst remaining professional. Nothing was ever too much trouble, while away on holiday extra calls were put in place ensuring Mum's safety and well being was upheld. The empathy and compassion that was shown to Mum in her final days was outstanding. We will never be able to Thank Kingfisher Care enough for everything they did. Great company I would highly recommend to friends and family.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

Thank you for your kind words. It was a pleasure to look after your mum and she is greatly missed by all of the team at Kingfisher Care.

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Review from Maxine W (Daughter of Client) published on 25 June 2021 Submitted via Website
Overall Experience

Kingfisher care helped look after my Dad who had Alzheimer's Disease in the last few weeks of his life; the care, compassion, and level of professionalism they demonstrated ensured Dad was treated with dignity and respect. The team were always so kind and supportive for my Mum too and it was most comforting to know both were in safe hands.

Reply from Christine Bowler, Registered Manager at Kingfisher Care (Midlands) Ltd

It was a complete honour to care for your father and to meet your lovely mum. Thank you so much for your kind words. You and your family are in our thoughts.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 November 2019
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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News

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Awards / Recognitions (2)

  • Recipient: Kingfisher Care (Midlands) LtdDate: Wednesday 26 Nov 2025
  • Recipient: Kingfisher Care (Midlands) LtdDate: Monday 03 Oct 2022

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Frequently Asked Questions about Kingfisher Care (Midlands) Ltd

How many Carers does Kingfisher Care (Midlands) Ltd employ?

Kingfisher Care (Midlands) Ltd employs 30 carers.

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