Audley Care Mote House

I have to wear surgical stockings. Every morning a care worker comes to put them on for me. They are sealed toe stockings, not open toes. The carers attend usually between 09.15 and 09.30. They take the stockings off at between 21.15 and 21.30. They are always friendly, caring and efficient.

Service new to us but excellent so far.

I look forward to their visits.

Most carers OK. But a lot of them could do with more training for the elderly. A lot of them did not care, it was just a job. The older ones had more time and spoke to the clients.

When we are attended by the two unusual carers all is well, but if for any reason, substitutes are on duty they often arrive late and as my husbands routine is time specific I have to manage alone.

Excellent service all round.

I have nothing but praise for Audley Care.

Very pleasant people to deal with both in the office and the carers themselves. All are obliging and attention to detail is good. The best in this context that we have had to deal with.

This is an excellent service that is provided for my wife. The girls are very helpful and put a lot of work into the allocated time.

I would like to say thank you for all the care that my mum was given, it was extremely good.

The Audley Care team have been excellent. They visit my mother three times a day to ensure meals are eaten and have also been very good at other aspects of her care, such as hospital and doctors appointments.

They all showed care and professionalism towards our Mother. One staff member, in particular, showed much kindness and patience at a difficult period in her with declining health issues. All the additional home care she received allowed her to stay at home as long as possible. Myself and the family appreciate all of the support you and your team gave to her.

Too little warning given to changes to the schedule in force. Goodwill of carers is exploited. Standards of care are high.

I helped my aunt to move to Audley Care Mote House in 2015 as she was beginning to need more help. As it turned out she didn't until she broke her wrist after a fall. The Audley care team have been excellent and kept her going. Well done!

Carers care and are friendly. I feel it helps to have continuity of a carer to client and conscious of office to the wear and tear on carers' vehicles.

Only recently started to use this service and find it perfectly satisfactory.

The carers at Audley Care Ltd (Bearsted) are very caring and reliable and knowledgeable. They are usually cheerful and go about their work efficiently but with attention to the needs of the specific client, they are attending.