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Caremark Harrogate

13 Bower Road, Harrogate HG1 1BB
Caremark Harrogate Logo
Caremark Harrogate logo
Caremark Harrogate, Harrogate
Caremark Harrogate, Harrogate
Caremark Harrogate, Harrogate

Arranging care for a loved one, or yourself, can be stressful. Caremark Harrogate are there to help guide you through the process, and will do it with a cheery smile!

The team at Caremark Harrogate will help you stay safe, happy and comfortable in your own home. They do this by designing a tailored care service just for you. This starts with them meeting you so that they can understand your...  

Care Provided by Caremark Harrogate

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £32
  • Weekly Live-in Care Fees: from £1,750
  • 30 Minute Visiting Care Fees: from £20.60
The price(s) shown are provided by the agency. Contact Caremark Harrogate for full pricing details and T&Cs.

Contact Caremark Harrogate to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Paul Harvey-Matthews (Director)

Caremark Harrogate Reviews (26)

9.1

Caremark Harrogate has a Review Score of 9.1 (9.125) out of 10, based on 4 reviews in the last 2 years. Over all time Caremark Harrogate has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Elizabeth C (Client / Service User) published on 5 April 2021 Submitted via Website
Overall Experience

I am extremely satisfied with the standard of care which I have received over the last 4 weeks, the care has been entirely person-centered, with the majority of my needs being appropriately attended to. The areas which have not been appropriately attended to are under review and I am satisfied that an appropriate resolution will be identified and applied moving forward. My care team are committed, competent, dedicated individuals who have contributed significantly to an improvement in my quality of life. I have no concerns regarding the quality of the care being provided.

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No Rating
Review from June V (Client / Service User) published on 16 March 2021 Submitted via Postal Card
Overall Experience

The company providing my care are extremely outstanding. I'm very happy with the care I receive.

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Treated with Dignity
Value for Money
Review from Kacie G (Daughter of Client) published on 25 November 2019 Submitted via Website
Overall Experience

I have to thank the team so much for looking after my mum. The carers are fantastic, an absolute joy and so respectful. The office runs smoothly and the new management team are great. Huge thanks to all the staff who have made the care transition so smooth.

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Review from Liz W (Daughter of Client) published on 10 July 2018 Submitted via Postal Card
Overall Experience

All staff and management I have found are kind, supportive and encouragement at this very difficult time for my mother (the client) my sister and myself often going the extra mile to help us.

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Review from Karen R (Daughter of Client) published on 25 April 2017 Submitted via Postal Card
Overall Experience

The carers treat issues professionally. Some calls are missed by the carers however, this was addressed. some carers are more professional than others and all communication is dealt with efficiently.

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Treated with Dignity
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Review from Germaine A (Client / Service User) published on 29 January 2016 Submitted via Postal Card
Overall Experience

Carers are pleasant, very helpful and willing. Help with mealtimes, washing, laundry, general cleaning, shopping.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 February 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Caremark Harrogate.

Awards / Recognitions (1)

  • Recipient: CaremarkDate: Thursday 31 Mar 2022

Meet the Team (3)

Paul Harvey-Matthews Job Title: Director Joined: 2022
Paul Harvey-Matthews

I’m the franchise owner, here at Caremark Harrogate.

After university, I volunteered in a care home and loved it so much that I knew that care and support were where I belonged. Nearly thirty years later, I can definitely say it was the right decision. More recently, in July 2022, I had the opportunity to purchase Caremark Harrogate.

Since then, as a team, we have been focussing on developing the services we provide and building a strong business. I’m really proud to be able to create jobs for local people and to help them provide brilliant care and support services.

If I’m not working, I’m often in the garden or the kitchen – ideally cooking fresh veg grown in my garden.

Ben Harvey-Matthews Job Title: Director Joined: 2023
Ben Harvey-Matthews

I’m Ben, and I am a co-director at Caremark Harrogate.

I have run my own business for over 15 years. I have always been focused on the wellbeing of other people – which I have done in other ventures – and so when the opportunity to run Caremark in Harrogate was available to me, it was something that felt like a natural progression.

I like to be busy, and am always doing something! I love gardening, decorating, arts and travel. Canada is my favorite country to visit!

Tracey Underwood Job Title: Managing Director Joined: 2025
Tracey Underwood

My role is to ensure our clients are safe and receive the best possible care, and how we do this is by ensuring our carers have the training, tools, support and clarity of what they need to do and how. Culture plays a huge part in this, and we are a team with strong values and a desire to develop and progress in the ways we work.

I’m a people-first leader who truly enjoys what care can do for others—so much so that this is my third role within Caremark!

Before joining Caremark, I held senior roles in both SME and global businesses, always centring my work on organisational performance, culture transformation, and leadership development. It’s a genuine passion of mine to see individuals, teams and businesses flourish.

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