Caremark NI

3 Balloo Place, Bangor BT19 7BP
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9.9 23 Reviews
  • Caremark NI, Bangor
Caremark NI delivers a wide range of homecare services, ranging from respite care and companionship to assistance with personal care. Caremark can also provide care and support with day-to-day domestic activities.

The award winning team is passionate about providing the highest standard of person-centred care, ensuring the needs and dignity of each client is put at the forefront of the care they provide. This has led to Caremark NI becoming a well-known and respected care provider across much of Northern Ireland.

Caremark NI believes that ongoing investment in people safeguards the quality of its service; so all staff complete comprehensive induction training and have access to enhanced support and training opportunities within the Caremark Training Academy.
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Care Provided by Caremark NI

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £30.50

Please Note:
Christmas Day, Boxing Day, New Year's Eve (after 5pm) and New Year's Day will be charged at double time.

These prices are only a guideline, please contact Caremark NI to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Alana Workman (Care Manager)

Caremark NI Reviews (23)

9.9

Caremark NI has a Review Score of 9.9 (9.850) out of 10, based on 11 reviews in the last 2 years.
Over all time Caremark NI has 23 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 0
  • 1
Date Published
  • 23
  • 3
  • 6
  • 11
  • 12
Reviewer Connection to Caremark NI
  • 9
  • 6
  • 5
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Fred K (Client) published on 7 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers from Caremark are all excellent, they have been caring for me for over 3 years and have been a great support for my family also.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Alison S (Client) published on 23 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would highly recommend this company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Elsie G (Daughter of Client) published on 23 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers are all extremely helpful and treat my mother with dignity and respect.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Caremark NI is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.850 for Caremark NI is calculated as follows: ( (51 Excellents x 5) + (9 Goods x 4) ) ÷ 60 Ratings = 4.85
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caremark NI is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

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Awards / Recognitions (1)

Meet the Team (4)

Emily

Emily Magrath

Job Title: Operations Director Joined: 2012

Emily has a degree in Health Promotion, a postgraduate diploma in Health Promotion and a Masters in Executive Leadership. Emily worked in the voluntary sector in Northern Ireland’s leading Cancer Charity Action Cancer, managing the charity's Health Promotion services before leaving to set up Caremark Northdown, Ards and Belfast with her husband Richard.

Richard

Richard Magrath

Job Title: Managing Director Joined: 2012

Richard has a wealth of business experience having run and operated a number of his own successful businesses over the past 20 years. He has a passion to provide high standards of care in Northern Ireland and also to create positive team work environments.

Alana

Alana Workman

Job Title: Care Manager Joined: 2019

Alana has been working in the domiciliary care sector for over 10 years. Alana joined the Caremark team in April 2019 and was shortly promoted to Care Manager in October 2019. Alana holds her Level 3 certificate in Health and Social Care and is at the final stages of completing her Level 5 Health and Social Care. Outside of work, Alana volunteers within a youth organisation focusing on youth development.

Roxanne

Roxanne Abel

Job Title: Training & Compliance Manager Joined: 2017

Roxanne has worked in education and training since 2011 and holds a Postgraduate Certificate in Further Education. She has a wealth of experience in developing bespoke training sessions, personalised to meet organisational needs as well as running a dynamic learning environment. Roxanne is a Dementia Friends trainer for the Alzheimer’s Society and has enhanced the knowledge of the workforce in the provision of Dementia Friends workshops. She is currently working towards her L5 in Leadership & Management in Health & Social Care that she will use to extend inhouse training and QCF opportunities for staff members.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark NI to verify any information. View our terms and conditions. Caremark NI has an Enhanced Service - more info.