Care Provided by Diverse Care Services Ltd Birmingham
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Contact Diverse Care Services Ltd Birmingham to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Group / Owner
- Diverse Care Services Ltd
- Private Owned
Person in charge
- Yasmeen Yousaf (Registered Manager)
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Diverse Care Services Ltd Birmingham Reviews (8)
Over all time Diverse Care Services Ltd Birmingham has 8 reviews.
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Overall Experience
Date Published
Reviewer Connection to Diverse Care Services Ltd Birmingham
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Review from S B (Client / Service User) published on 22 November 2022 Submitted via Website•
Overall Experience
I find the staff and carers helpful. My current carers always show me dignity and care. They dont rush, they take their time, and I feel safe and secure with each one of them. They are genuine people who respect me and my needs.
I find the staff and carers helpful. My current carers always show me dignity and care. They dont rush, they take their time, and I feel safe and secure with each one of them. They are genuine people who respect me and my needs.
Review from Dawn P (Daughter of Client) published on 4 November 2022 Submitted via Website•
Overall Experience
Just wanted to acknowledge how wonderful all your staff were in looking after my mom who had vascular dementia and Parkinsons during her final five days at home.
Mom had been in hospital for ten days, she had been given an end-of-life prediction of a month so we wanted to bring her home as she...
Just wanted to acknowledge how wonderful all your staff were in looking after my mom who had vascular dementia and Parkinsons during her final five days at home.
Mom had been in hospital for ten days, she had been given an end-of-life prediction of a month so we wanted to bring her home as she had always wished for. We are so very grateful that Diverse carers were arranged to come in four times per day to attend to Mom, although she was not known to them, all the ladies were really lovely and helpful and they treated Mom with the utmost respect and attentive care. My sister-in-law and I were able to be there to ensure Mom would never be on her own.
Mom had been in hospital for ten days, she had been given an end-of-life prediction of a month so we wanted to bring her home as she had always wished for. We are so very grateful that Diverse carers were arranged to come in four times per day to attend to Mom, although she was not known to them, all the ladies were really lovely and helpful and they treated Mom with the utmost respect and attentive care. My sister-in-law and I were able to be there to ensure Mom would never be on her own.
I have to say, although it was a very short time that Diverse Carers were attending to mom, I wouldn't hesitate in recommending them based on what we witnessed. Thank you to you all.
Review from Damian G (Nephew of Client) published on 29 May 2022 Submitted via Website•
Overall Experience
I would like to say a big thank you to Diverse Care for the excellent care and support of my auntie between March 2021 and May 2022. My auntie had four visits a day and these enabled her to remain in her home despite being bedbound 24/7. Special thanks to the staff who did her weekday mornings and...
I would like to say a big thank you to Diverse Care for the excellent care and support of my auntie between March 2021 and May 2022. My auntie had four visits a day and these enabled her to remain in her home despite being bedbound 24/7. Special thanks to the staff who did her weekday mornings and lunchtimes
↩Reply from Yasmeen Yousaf, Manager at Diverse Care Services Ltd Birmingham
You are very welcome and thank you so much it was a pleasure.
Review from Anita O (Daughter-in-law of Client) published on 10 January 2022 Submitted via Website•
Overall Experience
For the last 3 years Diverse Care has looked after my mother-in-law who has dementia in an amazingly brilliant way. I would 100% recommend them to anyone needing their loved one to be well looked after. The caregivers at Diverse are wonderful, they truly cared for my mother-in-law and often went...
For the last 3 years Diverse Care has looked after my mother-in-law who has dementia in an amazingly brilliant way. I would 100% recommend them to anyone needing their loved one to be well looked after. The caregivers at Diverse are wonderful, they truly cared for my mother-in-law and often went above and beyond their 'job' - they treated her with such love and compassion, giving her extra attention when needed and worried about her when she wasn't well - I truly cannot fault them - they are stars. The app, offered by Diverse, enabled me to see detailed notes relating to every carer's visit (4 times a day) which was invaluable for me, living so far away - I was always kept fully informed. The management was great, answered my emails promptly and always solved any issue I had. In summary - if you're looking for a good attentive care service then do try Diverse Care, you won't be disappointed.
Review from Sehrish S (Granddaughter of Client) published on 14 February 2020 Submitted via Website•
Overall Experience
This agency looked after my grandma after she had a stroke, they couldn't do enough for her and we were so glad of the help.
They helped us with her recovery and made sure we had everything she needed.
This agency looked after my grandma after she had a stroke, they couldn't do enough for her and we were so glad of the help.
They helped us with her recovery and made sure we had everything she needed.
Review from Zara (Daughter of Client) published on 14 February 2020 Submitted via Website•
Overall Experience
I’m very happy with the service they provide to my mother. They are very professional and ensured person-centred care is in place for my mother and ensure her best needs are always considered when providing the care for her. They never let us down and always deal with any issues we have in a...
I’m very happy with the service they provide to my mother. They are very professional and ensured person-centred care is in place for my mother and ensure her best needs are always considered when providing the care for her. They never let us down and always deal with any issues we have in a friendly manner and deal with them well.
I definitely recommend Diverse Care Services and always tell my friends and family about them.
Review from Arif D (Son of Client) published on 5 February 2020 Submitted via Website•
Overall Experience
Excellent central service all handled well by the manager and her team. Very flexible and open-minded about the day to day care services offered, seven days a week. We would definitely use them again.
Excellent central service all handled well by the manager and her team. Very flexible and open-minded about the day to day care services offered, seven days a week. We would definitely use them again.
Review from M A (Client / Service User) published on 31 January 2020 Submitted via Website•
Overall Experience
So helpful, came out the next day to see us and package of care started without any problems. Would definitely recommend to others.
So helpful, came out the next day to see us and package of care started without any problems. Would definitely recommend to others.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2024Overall
Requires improvement
Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Frequently Asked Questions about Diverse Care Services Ltd Birmingham
How many Carers does Diverse Care Services Ltd Birmingham employ?
Diverse Care Services Ltd Birmingham employs 70 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Diverse Care Services Ltd Birmingham to verify any information. View our terms and conditions. Diverse Care Services Ltd Birmingham has a Basic Service -what a Basic Service includes.