Diverse Care Services Ltd

Sheldon Chambers,, 2235-2243 Coventry Road, Sheldon, Birmingham B26 3NW
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8 Reviews
  • Diverse Care Services Ltd, Birmingham

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £15

These prices are only a guideline, please contact Diverse Care Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Diverse Care Services Ltd

Person in charge

  • Yasmeen Yousaf (Registered Manager)

Diverse Care Services Ltd Reviews (8)

Over all time Diverse Care Services Ltd has 8 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

I find the staff and carers helpful. My current carers always show me dignity and care. They dont rush, they take their time, and I feel safe and secure with each one of them. They are genuine people who respect me and my needs.

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Overall Experience  Overall Experience 5.0 out of 5

Just wanted to acknowledge how wonderful all your staff were in looking after my mom who had vascular dementia and Parkinsons during her final five days at home.
Mom had been in hospital for ten days, she had been given an end-of-life prediction of a month so we wanted to bring her home as she had
always wished for. We are so very grateful that Diverse carers were arranged to come in four times per day to attend to Mom, although she was not known to them, all the ladies were really lovely and helpful and they treated Mom with the utmost respect and attentive care. My sister-in-law and I were able to be there to ensure Mom would never be on her own.
I have to say, although it was a very short time that Diverse Carers were attending to mom, I wouldn't hesitate in recommending them based on what we witnessed. Thank you to you all.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big thank you to Diverse Care for the excellent care and support of my auntie between March 2021 and May 2022. My auntie had four visits a day and these enabled her to remain in her home despite being bedbound 24/7. Special thanks to the staff who did her weekday mornings and lunchtimes

Reply from Yasmeen Yousaf, Manager at Diverse Care Services Ltd

You are very welcome and thank you so much it was a pleasure.

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Overall Experience  Overall Experience 5.0 out of 5

For the last 3 years Diverse Care has looked after my mother-in-law who has dementia in an amazingly brilliant way. I would 100% recommend them to anyone needing their loved one to be well looked after. The caregivers at Diverse are wonderful, they truly cared for my mother-in-law and often went above
and beyond their 'job' - they treated her with such love and compassion, giving her extra attention when needed and worried about her when she wasn't well - I truly cannot fault them - they are stars. The app, offered by Diverse, enabled me to see detailed notes relating to every carer's visit (4 times a day) which was invaluable for me, living so far away - I was always kept fully informed. The management was great, answered my emails promptly and always solved any issue I had. In summary - if you're looking for a good attentive care service then do try Diverse Care, you won't be disappointed.

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Overall Experience  Overall Experience 5.0 out of 5

This agency looked after my grandma after she had a stroke, they couldn't do enough for her and we were so glad of the help.
They helped us with her recovery and made sure we had everything she needed.

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Overall Experience  Overall Experience 5.0 out of 5

I’m very happy with the service they provide to my mother. They are very professional and ensured person-centred care is in place for my mother and ensure her best needs are always considered when providing the care for her. They never let us down and always deal with any issues we have in a friendly
manner and deal with them well.
I definitely recommend Diverse Care Services and always tell my friends and family about them.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent central service all handled well by the manager and her team. Very flexible and open-minded about the day to day care services offered, seven days a week. We would definitely use them again.

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Overall Experience  Overall Experience 5.0 out of 5

So helpful, came out the next day to see us and package of care started without any problems. Would definitely recommend to others.

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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Dec 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Diverse Care Services Ltd

What Type of Services does Diverse Care Services Ltd offer?

Diverse Care Services Ltd offers Home Care.

How many Carers does Diverse Care Services Ltd employ?

Diverse Care Services Ltd employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Diverse Care Services Ltd to verify any information. View our terms and conditions. Diverse Care Services Ltd has an Basic Service - more info.