Everycare (Hillingdon)

My experience with Everycare is of caring, confident and helpful staff.

Everycare has changed my life. A daily visit has changed my shower into a positive experience. Thank you!

I write on behalf of my mother, who, due to bad arthritis in her hands and wrisis finds many household tasks difficult. Her carer has not only provided conversation and interest outside the family, but also undertakes many of these jobs cheerfully and willingly. My mother has found her help invaluable, and it has provided peace of mind and reassurance to myself and sisters knowing that our mother is being looked after on the days we are unable to visit.

They treat Betty and John like family. Nothing is too much trouble. I am extremely grateful for everything they do as it relieves the pressure off the family.

Over recent months, his condition has deteriorated steadily, but there is never a problem amending his care plan accordingly. The carers are friendly and professional and always treat him with respect. The management is very approachable, and deal with any minor issues promptly.

I'm treated with respect and dignity from the carers. The generally arrive on time, if they are delayed I'm notified. The office staff are extremely helpful and resolve any issues I have easily and quickly.

Most of the carers I get on with very well.

The management care team were very helpful and responsive to mum's needs. The carers did their best to accommodate mum's increasingly difficult needs. Thank you.

Excellent care by professional staff, knowledgeable, caring in all they do. Always punctual and pleasant.

Carers were punctual, courteous and very kind to my wife, everything ran very smoothly and would not hesitate in using them in the future.

Very satisfied with care and carers.

Very happy with the service.

My needs has been changing in the 2 years the carers have been coming. They are all pleasant and competent and I enjoy their visits. Its is not easy to adapt my requests to their unique skills. Some individuals are especially interesting company, helpful escorting me to appointments and taking me for walks around the garden. There has been times to get to know another better as we enjoy each others company, and they understand my company.

Very helpful. My carer is very considerate in helping me to get in and out of showers which is tricky. She is here on time and does everything to make me feel comfortable. First class.

First class care company, we had 3 months of excellent attention from the two carers. If we need help in the future, then Everycare will be our first choice.

I was very pleased with the service provided and the ladies that attended were very professional and polite.

Having looked after my aunt for around 2 years ago, I called Everycare to see if they could step in very quickly, at very short notice, to look after my mother after she came home from hospital and was let down very badly by the carers arranged by the hospital discharge team. Once again, Everycare came to my rescue and arranged care for her at very short notice. The carers are professional and caring. Most importantly, they communicate very well with my mother and with the Everycare office team, who in turn, are excellent in reporting any concerns to me. I cannot thank them enough!

Just to say I'm very happy with their service.

Happy with the care my father receives. Carers do a thorough job and spend the whole call with him. They are friendly and professional.

All staff are very helpful. Treat my husband with respect all of the time.