Everycare (Hillingdon)

Ferrari House, 258 Field End Road, Ruislip HA4 9UU

Everycare (Hillingdon)
Everycare (Hillingdon)
Everycare (Hillingdon)

Everycare (Hillingdon) is dedicated to helping adults with care needs to achieve quality of life within their own homes, while being skilled in safeguarding many specialist needs. The service aims for continuous training and improvement, fully researching care sector progress and adhering to a strong family ethos.

Group : Everycare Ltd

Person in charge: Anu Gokani (Managing Director)

Type of Service: Home Care Agency (Privately Owned)

Provides Carers directly to the general public: Yes

Number of Carers: 30

Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home

Care Offered: Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Shopping Service / Errands • Sit in Service • Transportation Service

Latest Care Quality Commission* Report on Everycare (Hillingdon): click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Reviews

9.9 Everycare (Hillingdon) has a Review Score of 9.9 (9.889)

The Review Score of 9.9 (maximum of 10) for Everycare (Hillingdon) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 18 Reviews over all time. This Average Rating is also the rating value for Everycare (Hillingdon) in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 10 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.889 for Everycare (Hillingdon) is calculated as follows: ( (96 Excellents x 5) + (12 Goods x 4) ) ÷ 108 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.

    The 5 Points relating to the number of positive Reviews for Everycare (Hillingdon) is based on 10 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    16
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Everycare (Hillingdon)?

  • Extremely LIKELY
    18
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Everycare (Hillingdon)

  • Client / Service User
    16
  • Daughter of Client/Service User
    1
  • Partner of Client/Service User
    1

Completely satisfied with all my care and carers.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I have had the same care provider since last year and she supplies me with a weekly shop using the list which I provide her with and puts it all away on her return.
A very friendly person and someone I look forward to seeing each week.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Excellent

Everycare Hillingdon provide me with two carers, four times a day. This is necessary as I am bedbound and unable to stand or walk.
They assist me with utmost care and safety to get out of bed and attend to my personal needs, including washing, dressing and some meals.
They are punctual and reliable.
I have recently been bereaved and my carers have shown me empathy and comfort.
They are also very well trained and supervised.
I would not hesitate in recommending Everycare to anyone concerned for their own, or a loved one's, well-being.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The service provided by carers is first class.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Good

Management: Good

Treated with Dignity: Good

Value for Money: Good

On the whole, I find most of the carers are capable and helpful.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

All the carers are friendly and helpful, also very efficient.
I would be happy to recommend Everycare Hillingdon.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The carers were always very helpful, caring and patient with my Dad and were always willing to help my Mum if needed.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I am very pleased with the standard of care available from Everycare. I find the care workers are very considerate and helpful in every way. They go out of their way to ensure that my needs are catered for, and offer help which I had not even expected.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

The carers are my lifeline in helping me to face each day. I could not do without them and I look forward to them coming each day. I can't thank them enough.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Staff: Good

Care / Support: Excellent

Management: Good

Treated with Dignity: Excellent

Value for Money: Good

The ladies that call get down to business straight away and engage in conversation with me. Nothing that I have to request of them. Would certainly recommend the service.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I had been let down by no 'call backs' from other agencies, or lack of interest. From the first call to Everycare they were welcoming and professional. They select their staff with great care and all the carers were professional, caring, cheerful and obviously liked their jobs. Unfortunately we only used their services a short time but I would thoroughly recommend them.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Good

Thoroughly recommend. Very reliable and very kind. No problems whatsoever.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

My carer Sandra is fantastic. I feel very fortunate.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I've found Everycare very good and they always answer the phone and are very polite. Can't grumble at all.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I have had Everycare carers for some three months and have been very pleased with their work and compassion. Each carer has tried to the best of their ability to make my life as comfortable as possible. The administration of the company has been seamless, a very important factor when one is stuck at home. I would have no hesitation in recommending the manager and his team of carers to anybody.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Very satisfied with all of the carers that have looked after me. Would highly recommend to anybody needing such service.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

Everything is really very good and I have complete trust in Everycare. I would give them 10 out of 10.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

I personally find management and staff very helpful and respectful. All very pleasant people to deal with. Highly recommended.

How likely would you be to recommend Everycare (Hillingdon)? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Staff: Excellent

Care / Support: Excellent

Management: Excellent

Treated with Dignity: Excellent

Value for Money: Excellent

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May 2017

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February 2015

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