Caremark Wandsworth

It was a great relief to find a company like Caremark Wandsworth. They looked after my 98 year old mother for a nine month period after she came out of hospital. She was often disoriented and had lost all her mobility, needing to be hoisted in and out of bed. Her needs grew as she became more frail, and she would not have been able to stay in her own home without the excellent service provided by Caremark. Without exception, their staff were adaptable, kind, patient and friendly. Their reliable, cheerful and capable help made her last months easier, for which she, and we, were truly grateful.

We were pleased and impressed with the care taken by the staff from Caremark in looking after my brother whose Alzheimer's took a stronger hold over the three years of their involvement. The family were, at all times, engaged and approved new arrangements and/or carer as the next phase of his illness led to changes. Seeing the calm interaction between my brother and his carers and the pleasure he got from their attendance gave us a great feeling of relief and, despite the odd blip, we often felt that they went above and beyond when a problem arose. On my moving away, we arranged for him to go into a care home near me and Caremark helpfully supported the move. We brought his carer to stay for a few days to settle him in which was of great benefit not only to him but also the staff in the home. We would like to thank Caremark and their excellent team of carers and admin who looked after him with such warmth and dedication.

Would like to thank you again to the manager for all your help over the years.

Caremark are an excellent agency, I am so pleased to have found them. The most important thing for my dad is that he can maintain his independence whilst being supported to be safe at home, Caremark has done that with grace, integrity and warmth. Every carer has been attentive and conscientious and even more important - friendly. It is so wonderful to have finally found an agency that my dad feels relaxed with and is happy to receive the support provided. It is not easy to find the right agency and we are delighted with Caremark. Dad is now happy to do more than he was doing before working with Caremark and that is so great for me to see (his daughter) and for him too. The staff back at the office are all so understanding and provide prompt and efficient communication, an excellent team.

My family will always be grateful to have found Caremark (Wandsworth). We would have no hesitation in recommending them, in fact, I have already done so. The service provided by the admin team was always efficient and made sure that our requests were carried out. This was not always easy for them as the needs of our parents sometimes changed very quickly. The carers were consistent, punctual, extremely kind and became part of the family. We were concerned initially about having someone in the house, but the carers soon became irreplaceable and were as good as being there ourselves. I cannot stress enough what a huge difference Caremark made to all our lives over the past few years. Our parents' lives, and ours, have been much enhanced with Caremark's involvement.

Caremark is an excellent agency. The director and supervisor/co-ordinator lead by example. They are kind, accommodating and always willing to go the extra mile. The carers are universally reliable, punctual, thoughtful, humorous and kind. I am so glad to have discovered Caremark. I feel very safe in their very capable hands.

Caremark supplied exemplary care for my mother who is very frail and has dementia over a period of six months. The carers were extremely kind and caring and managed her medication, meals and latterly help with personal care, cleaning and laundry. Each week she usually had the same carer visiting with one or two who covered any gaps. The staff in the office and management were always responsive and helpful and ensured that, without fail, she would receive a scheduled visit to meet her needs. This was impressive given that service provision started at the beginning of lockdown.

Carers and all office staff always friendly, professional and helpful.

Extremely efficient, courteous, reliable. They give me a reassuring feeling of friendship beyond the responsibility of service.

We are very happy with the care provided by this agency. The level of commitment, kindness and consistency have been excellent, both by the actual carers and the management.

My husband's carers looked after him and me for three and a half years. They were outstanding in their care. They were professional, kind, intelligent, caring, fun and very loving to my husband. He lived at least a year longer than expected due to the standard of their care. They became like family and my family and I will be forever grateful that they were part of our lives during this special time. It took a team of more than ten carers to look after him over this period of time. We could not have had better and I would recommend this team to anyone.

I feel very fortunate to have found Caremark Wandsworth on the web. The service manager was efficient, kind and friendly in her first introductory visit. The carer who came for several months was always punctual and reliable, working on homemaking chores I urgently needed done while having no-weight-bearing casts and in a wheelchair. I especially appreciated, living alone and a bit isolated in the casts, that the carer who came was intelligent and an easy, charming conversationalist, making having someone in my flat really a pleasure - as well as a necessity! Management of invoices and changes in schedule I needed were always handled efficiently and professionally, and the contact person on the phone always friendly with a can-do attitude. The cost was reasonable. When I need to have my next complicated foot surgery Caremark will be the first home care resource I will call up!

I was given the contact for Caremark by a friend as they were not on a list forwarded to me by Wandsworth. I have not regretted it. The carers for my mother have been kind and understanding and shown great empathy with my mum who can be difficult at times. Always cheerful, professional and responsive to mum's needs.

We have been using Caremark for over 2 years now, recently my mother had a number of hospital appointments that required us to change the times of visits so as to fit in with transport arrangements etc. Nothing was too much trouble. Caremark were only too happy to work in with our arrangements. In addition, we love that mums carers work on a rota of 4-5 carers so that they really understand and get to know mum who loves the routine and in addition to the care enjoys the chat and interesting conversations that she has. Thank you, Caremark.

I have nothing but praise for the high standard of care my Dad received. We especially appreciated the continuity of care provided, which became more and more important as Dad's memory problems worsened. Dad had one primary carer, with a second carer introduced as he needed more help and a third on hand to offer additional cover when necessary, so that he got to know all three of them well. They were all so kind and felt genuine affection for Dad, which I'm sure was returned. The management and staff in the office were very helpful and supportive. All in all, the staff at Caremark (Wandsworth) helped to make the stress and anxiety which inevitably accompanies caring for an elderly parent much more manageable.

They pay great attention to continue of carers and we have been very happy with all aspects of the care and service.

My mother received care from Caremark (Wandsworth) for the final 5 months of her life. Initially, she was cared for by one main carer, who showed her enormous kindness and respect, took her work seriously and always came with a lovely smile that cheered my mother greatly. She was thorough and meticulous. My mother and the carer developed a very warm bond that really helped all of the family as the end drew near.

Latterly, when more visits by more carers were required, I felt that my mother's needs were meant with warmth and humanity by the Caremark carers. I have great admiration for the women who do this job and am extremely grateful to them for the care they provided. I feel we were so lucky.

My mother found the carer's she had very friendly and reliable. They always reported any concerns immediately to the office. My mother's needs were not for personal care as much as for ensuring she had taken her tablets and was eating three times per day. Some young carers need more training in managing rotation of food in the refrigerator, checking sell-by dates. When opening foods such as packets of ham and cheese, they should ensure they are wrapped to avoid cross-contamination and also ensuring they are not left for a person with memory loss eats them after 3 days. Communication between the different carers is essential in this regard.

Caremark Wandsworth has provided home care and other based community services for my brother for the last three years. This has enabled him to live life to a higher standard. They have provided a wonderful and dedicated service, which they should be proud of. They keep in regular communication updating and advising the progress of their work with my brother. l would totally recommend them for their professionalism and respect.

The staff have become like family members. One never felt as though the staff were not giving 110%. It is a sign of the calibre of their team that some would visit my father whilst they were in annual leave. Simply put, brilliant carers. thank you.