





Care Connected was established in 2013 to provide exceptional person-centred care in the community. Eleven years later, staff consistently deliver care to the standard of excellence the organisation has set out to achieve.
Each and every care programme is carefully planned and tailored to meet clients’ individual needs.
It offers a wide range of services from specialist personal care to a trip out into the community.
Please contact the team...
Care Provided by Care Connected Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 20 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22 - £33
Contact Care Connected Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Care Connected Ltd
- Private Owned
Person in charge
- Roy Blackwell (Director)
Care Connected Ltd Reviews (31)
Care Connected Ltd has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time Care Connected Ltd has 31 reviews.
I tried many of the large care companies who promised the earth, but when the time came to needing them, they simply could not spare enough carers to suit the vast number of hours it would take.
After meeting with Care Connected, they took on the challenge and swiftly began to source a team around my son's specialist needs. Within just a few months my son has an expanding team of highly trained 'friends' to help him every day.
Having cared for him ourselves for over 30 years, it was initially difficult to let go, but the professionalism of everyone at Care Connected has allowed me to take step back and have a much-needed rest.
Thank you for sparing the time to write such a positive review. I am so pleased we have been able to help you all as a family.
Care Connected have continually provided exceptional care for my mum. They have gone out of their way to ensure all aspects of her care are covered, from personal care to medication administration. The carers that come spend time ensuring mum is happy and I love the way they communicate with her. Highly reliable and inform me promptly of any issues. Wonderful company providing outstanding service in a very difficult sector. Would not switch to another company after experiencing this outstanding care from the team at Care Connected.
Thank you for you very encouraging comments on our service. It is a pleasure to work with both you and mum.
My mother-in-law was diagnosed with dementia about fourteen years ago and it was then that we promised her we would do our best to keep her in her own home.
We are not saying that it was easy, especially in the declining early years, hell at times. However, after one experience of a not-so-good care company, we, fortunately, found Care Connected. Without their devoted, outstanding care we would never have been able to achieve her wish. She became their grandmother and they all became our family. They sure had their work cut out, she could be gentle and loving but more often than not a raging minx, they all had the patience of a saint.
The family would like to express our sincere gratitude to all the Care Connected team past and present. We thank you and love you all.
Dear Maria, thank you for taking the time to write such a beautiful review! I also would like to thank you for the huge support and help you both were in helping us provide the care that we wanted to provide for your dear mum. It was a real privilege and honour.
Care Connected has been caring for my grandad for several years now. The level of care all his carers provide him is exceptional and they continually go over and above on a daily basis. My grandad looks forward to their visits, he has a great relationship with all of them which helps with lifting his mood as he is bedbound and needs as much stimulation as possible. It's so comforting to know that the team looking after my grandad really does care for him and has his best interests at all times. Thank you for everything.
Dear Fallon, I am so pleased you and grandad are finding the service so effective. Thank you very much for taking the time to write this review.
I am very happy with the care you give my mum. She looks forward to seeing her carers - and has a very good relationship with her main carer - who provides very good, professional care.
Dear Fiona, thank you for taking the time to write this review. We are so pleased to hear mum enjoys seeing her carers and that the service is working well. Thank you for this positive feedback.
I have found Care Connected extremely helpful and really caring in every way from the office to the hands-on staff they employ. Their ethos is to care and to make your life just a bit better for you.
Thank you so much for taking the time to review our services. We are delighted you find us helpful and caring.
I use Care Connected on a daily basis. I am happy with the service provided. The care provided is of a very high standard and very professionally carried out. I would highly recommend them to anyone.
Thank you for taking the time to write a review and for your kind words.
My Nan's carers are excellent, she enjoys having them come in twice a day and as a family we know that she is being very well looked after. They are all very helpful and make my Nan feel safe. The office staff are also very good and let me know if there are any issues straight away. When my Nan had to go in for her Covid-19 jab they managed to change the times of the carers for us at very short notice. Can't thank everyone involved enough.
Thank you for taking the time to write this review. We are delighted with your comments and score and look forward to continuing to support your Nan
Very satisfied with the care.
Thank you, Alvyn for taking the time to write this review. We are delighted with your comments and score and look forward to continuing to support mum.
We cannot thank Care Connected enough for the care they have taken of my mother-in-law for the past 3 years. All the carers were kind, trustworthy and attentive to her needs. The ladies in the office would always contact me when they were concerned about anything and care was often changed due to changing circumstances at short notice to match her needs. When she was fitter they would take her on trips out to shops and the seafront and kept her flat clean and tidy. Without this help, my mother-in-law would not have been able to stay independent in her own flat for so long. I would highly recommend Care Connected.
Thank you for taking the time to write a review and for your kind words. Your mother-in-law was a pleasure to support, we wish her the best in her new home.
Care Connected have been looking after my Aunt since 2017 and the care given has been exemplary, nothing is too much trouble. All carers are very friendly and respectful towards her and the management keeps me well informed. My Aunt refers to them as her friends and says she is "well blessed". Her neighbours have also commented on the good care given by Care Connected. I would happily recommend this company to anyone looking for a reliable and caring company to look after their loved ones in their own home.
Thank you for taking the time to write a review and for your encouraging and kind words. Your Aunt is a pleasure to support and care for and all her carers think the world of her.
A very reliable service, the staff are always professional and friendly. They always try to substitute if the usual staff are unavailable - anxious not to let clients down on anyway. They have very good results with disabilities.
Very kind and helpful whenever needed. My husband was treated with dignity and respect. Helped me as well with their sunny natures.
The carers are kind and give me any help that I ask for, and help that each and every one of these ladies see that I need, like a little chat as a great help when you live by yourself.
Thank you so much for taking the time to review us.
I have found all the carers fantastic. They are all friendly, caring, and will go above and beyond to help you.
They are there for not only the client but for the relatives too.
They really do care about their clients.
The director and assistant manager should be very proud of all their staff.
I am very pleased to recommend Care Connected.
I was very pleased with how they cared for my mum. The care and consideration were excellent.
The care company provide a very good overall service. The staff have a good rapport with the client. A weekly timetable of planned visit times is provided and generally adhered to where differences or changes of more than 15 minutes occur. A call to advise would be helpful.
Hi Norman, thank you for taking the time to leave us a review and we are glad you find our service to be good. It is our policy to inform our clients if we are going to be 15 minutes or later than the allocated start time, apologies if there have been occasions that you have not been informed. We...
All one could say is Care Connected Ltd were excellent.
My mother has had other experiences with other care companies and Care Connected Ltd has been the best. The staff have always been really helpful and patient when dealing with my mother. Often they have gone out of their way to ensure she is made to feel comfortable and happy despite some difficult situations.
From the initial home visit, I have been impressed with Care Connected Ltd. Management attention to detail and their detailed knowledge of my parent's needs is excellent. This level of service is transmitted via the carers who do an excellent job - they are kind, gentle and patient. I have every confidence in this company.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 November 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Care Connected Ltd.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Care Connected Ltd.
Meet the Team (1)
Roy has a keen interest in emotional well being and this extends in the organisations support to unpaid carers.
Frequently Asked Questions about Care Connected Ltd
How many Carers does Care Connected Ltd employ?
Care Connected Ltd employs 25 carers.
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