Care Connected Ltd

I am very happy on every level with this company, both service provided and quality of care staff.

The care I receive is very good. I appreciate having the same carers and its not so embarrassing.

In all the time I have been in the care of Care Connected I have had contact with many of the carers. I have found them all extremely helpful reassuring and above all very caring. I definitely recommend Care Connect to anyone needing care at home.

All carers supplied by care connect are of a good standard, knowledgeable and sympathetic. O would certainly recommend them to others.

My mother has become used to having her weekly shower. I think the fact that it is always the same carer has helped. I think we have developed a good relationship with her.

My mum was looked after by the team following my dad passing away in 2011. They helped Mum stay in her home for almost a year before sadly she had to go into care full time. During the time they spent with her the care was everything I could have wanted. Mum was treated like a family member, always with the utmost respect and kindness. The visits were never rushed, allowing her the time and company she needed. Her bungalow was always kept clean an tidy. She couldn’t have been in safer or kinder hands. My only regret is that circumstances prevented Mum from staying in her own home as I know she would have been very happy if it were possible for her to do so. I would recommend Care Connected without any doubts to anyone thinking of taking on care in the home for a loved one or themselves.

They always arrived on time and the courteous staff always looked after mum well. The management took time to listen to what our requirements were and always made sure the needs were met.

In my experience, I find the care to be very good.

Nothing was too much trouble for the staff at Care Connected. They were very accommodating when we had to make changes to dad's weekly care schedule. I felt that I could always rely on them. Many of the staff went above and beyond what was required to make dad happy. They would take him for walks and undertake a variety of activities with him. They also kept the house spotless. I will always be grateful that we found such a caring and professional group of people to share the last 18 months of dad's life with us.

I would be lost without this companies assistance.

Care connected failed to adhere to a request I made several times (in writing) to revert back to giving/applying my dear mother's pain relief patch on Friday, but insisted on a Wednesday even after I requested it revert back to a Friday, we had used Fridays for 2 years and mother preferred to keep to a set routine.

They failed to meet my requirements.