Tamworth Home Care Ltd

The Boot Inn Offices, Watling Street, Grendon, Atherstone CV9 2PG
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9.7 24 Reviews
  • Tamworth Home Care Ltd, Atherstone
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children (0-18)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £29.19

These prices are only a guideline, please contact Tamworth Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Tamworth Home Care Ltd

Person in charge

  • Thomas Vaughan (Registered Manager)
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Tamworth Home Care Ltd Reviews (24)

Total of 24, showing 21-24
9.7

Tamworth Home Care Ltd has a Review Score of 9.7 (9.689) out of 10, based on 18 reviews in the last 2 years. Over all time Tamworth Home Care Ltd has 24 reviews.

Overall Experience

  • 18
  • 4
  • 1
  • 1
  • 0

Date Published

24
0
2
18
6

Review from Ann B (Daughter-in-law of Client) published on 20 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very compassionate carers. Always treated my mother-in-law with dignity and respect, always reassuring and explaining necessary procedures carried out during their visits. Provided holistic personal care of a high standard, liaising with other health care professionals when appropriate to ensure the
best care. Excellent communicators to both her and the family, providing care throughout her terminal illness enabling a peaceful death in her home, the place of her choice, with loving family around her.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lisa W (Daughter-in-law of Client) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you. You are all doing and continue to do a fantastic job and I’m sure people don’t tell you all enough. As a nation, we are very quick to give feedback when things go wrong. So thank you to everyone in the office and out in the community.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jean E (Wife of Client) published on 7 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a massive thank you to all the carers who are looking after my husband at present. Each and every carer has been fantastic. Very helpful, thoughtful and always cheerful. I can't thank you all enough for your help. I would highly recommend Tamworth Homecare. Once again, thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J C (Client) published on 20 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Communication poor as don't keep people up to date when clients cancel calls and they try and cut epilepsy medication down by half when you are supposed to be taking 50ml in the morning and 50ml at night.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.7 (9.689)

Overview of Review Score

The Review Score of 9.7 (9.689) out of 10 for Tamworth Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.689 for Tamworth Home Care Ltd is calculated as follows: ( (81 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 106 Ratings = 4.689

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tamworth Home Care Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Aug 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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