Burgundy Care Services Ltd
Block 2, Top Floor, Unit 5, Nortonthorpe Mills, Scisset,
Huddersfield
HD8 9LA
These prices are only a guideline, please contact Burgundy Care Services Ltd to find out the exact price for your requirements.
Burgundy Care Services Ltd has a Review Score of 8.1 (8.083) out of 10, based on 4 reviews in the last 2 years.
Over all time Burgundy Care Services Ltd has 32 reviews.
4.0 out of 5
4.0 out of 5
5.0 out of 5
2.0 out of 5
Poor communication with clients e.g. change the time of care but failed to inform the client.
The standard of care/carer very variable.
It's how quickly can we complete this task and move on to the next one. This is despite there being more
Thank you for your feedback, I am aware that due to the recent heavy snow and your rural location the care team have struggled to attend the call. I am speaking to the care team regarding how long they are at the call and if there are any other tasks that can be completed. We will contact you to discuss your concerns in more detail.
5.0 out of 5
4.0 out of 5
Thank you for your kind words I will pass them onto Maria.
4.0 out of 5
The carers' ages range from late teens to mid-50s, most of the latter being grandmas. Over the past 4 years, our carers have 'settled down' to regular attendance by the same 6-8 faces which has led to a well established and settled routine.
Time factor is not a major criteria, although their 4 daily visits are logged at 30 minutes each. They remain until the care needed has been delivered. Their use of equipment - sling, hoist, commode and reclining chair, is knowledgeable and caring.
Management is easily accessible, helpful and accommodating. I believe this care company provides good value for the fees paid.
The last four years have been a pleasure. I will pass on your lovely words to the care team.
5.0 out of 5
Thank you for your lovely words, I will make sure they are passed on to the team.
5.0 out of 5
Thank you for your kind review.
5.0 out of 5
Thank you so much, it has been a pleasure looking after both your Mother and your Father.
5.0 out of 5
Only been let down twice when one of the workers slept over.
The office staff are caring that everything should go right.
I am very pleased that my Aunt is looked after.
Thank you for your kind words.
4.0 out of 5
The Review Score of 8.1 (8.083) out of 10 for Burgundy Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Burgundy Care Services Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
Kerry started at Burgundy Care in 2017, Kerry can often be seen in the Dearne Valley area, with a big smile on her face.
Ellen started the company as a Domiciliary Care Worker before moving to care coordinator. Ellen resumed her role as a care worker and mentor to enable her to spend time with her lovely family.
Aimee joined the company not long after it opened and has been with us since. Aimee has progressed from Dom Care worker to office admin and under GDPR has taken on the role of Data Protection Officer. Aimee ensures everyone is where they should be when they should be.
Anne is the co-founder of Burgundy Care
Gail is the co-founder of Burgundy Care Services
Helen started at Burgundy care Services as a Dom care worker before moving up to care coordinator, Helen missed providing hands-on care as much so moved to Senior Care Worker to give her more time placing calls and less office time. Helen reprised her role as co-ordinator when she realised she liked doing both.
Heather started at Burgundy care services at the beginning of 2018 and has become a strong member of the team. Heather can often be found singing and dancing around the two-handed care round.
Donna joined the company from a different sector, she is popular among the people she cares for. Donna can often be found chatting with the people we care for in the Netherton area.
Bronwyn is a very compassionate member of the team.
Emma is one of our newest care team members, she is already proving popular with the people she cares for, and is often asked about when not at work.
Julie was part of Tupe when we took some packages on from another agency, Julie fitted straight in with the team and quickly settled in. Julie's patience makes a firm favourite with her service users.
Nicola is part of our two handed care team, and possibly one of the more outgoing team members, Nicola can soon have anyone talking, smiling and laughing.
Pauline is one of our non drivers, and can be found walking the streets of Honley, providing care to people around the village,
Shabana is one of our evening care workers, making sure everybody is safe and comfortable for the night.
Saira is a full time student, so in between Uni and studying, Saira can be found in Dearne Valley with a smile on her face for everyone she cares for,
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