TayCare at Home

My husband has Alzhiemers and Vascular Dementia. He is now incontinent and we have appreciated daily visits from the carers at TayCare at Home. They have all behaved in a totally professional manner and shown respect and dignity whilst caring for my husband.

Excellent service from all staff.

Management very high standard from pre-contract to end of contract. Communication, follow-up, scheduling all excellent. Staff well trained, very good time keeping, completed agreed duties to a high standard. Respectful of user's dignity and encouraged continued independence. Highly recommend.

Some of the girls came to mums funeral service which was much appreciated.

Taycare have been Mum's carers for seven years. She loved them, they treated her with respect and compassion and enabled her to maintain her dignity even when under palliative care. Because of them, we were able to keep mum at home until the very end. We can never thank them enough, and we could not have done it without them. All through the years, they provided more care as she needed it. She had absolute trust and confidence in them. They became her friends - and ours too. And they were always on time.

Mum was able to spend the last 20 months living in her own home due to the excellent carers from Taycare. All the carers treated mum with the greatest of respect and she so looked forward to their visits and especially the chat! We had good exchange of information through the extensive visit notes that were shared on the app. This was very helpful as mum's cognitive ability declined. All staff were genuinely interested in improving mum's quality of life and couldn't have been more helpful. We recently had to make the decision to move mum into residential care and are so grateful to the staff at Taycare for facilitating mum to live semi independently for as long as she did . I would highly recommend Taycare as an excellent and trustworthy care company .

Sadly mum passed away peacefully recently but she only ever talked with gratitude and affection for her daily visits from Taycare's team. Thank you for making her last days in her own home a positive and happy time...

Had TayCare since January 2024 to provide an hour of assistance to Mum in the mornings helping with showering, getting dressed, checking she had lunch available, medication had been taken and that she had plenty of fluids for drinking during the day. All the carers were of a very high standard. They took to Mum very well and she responded to them and looked on them as 'her girls'. There was a relationship with each one, she got to know their backgrounds, their stories and their hobbies. In turn they adored her and it was with great sadness that, due to her mobility issues, we decided to look after her ourselves which meant moving away from Dundee.

Can't rate TayCare highly enough, their care staff were just the tonic Mum needed at the right time.

What can we say about TayCare. Absolutely amazing staff, professional, caring and just a joy to have in the house. They have looked after our father (who passed suddenly) and continued to care for our stepmum. Due to the decline of our stepmum's health it was unsafe for her to stay at home. TayCare helped my family in the most difficult of times, we honestly don't know what we would have done without them. They treated both parents with the respect and care and also went out their way to assist and keep us updated on everything that was going on. Nothing was too much for the staff who provided the care and the amazing staff behind the scenes. Honestly can't highly recommend Taycare enough. 10/10 perfect.

I cannot rate TayCare highly enough for the exceptional care they gave my Mum for the past 4 years. The Managers are really generous with their advice and extremely knowledgeable, and the carers themselves were kind, competent, lovely people, who were genuinely interested in my Mum. We were so happy to have them looking after Mum the way they did before she went into a Care Home. Truly an outstanding Care Company.

Many thanks!

Started using TayCare at Home in January who provide 1 hour per day assistance for my mother-in-law. This service means she is showered most days, given help to dress, and do the physical exercises recommended by her physician. They check she has something available for lunch and tea, make sure she has adequate liquids to drink and make her bed. She enjoys the interaction with the carers and looks forward to their visits. This service has given her a tremendous lift physically and mentally and can only be highly recommended.

My mum had carers twice daily for a week following her cataract operation. She was feeling anxious about the post-op period so having the carers come in was a huge help with heating up meals and light household chores and knowing someone would be popping in twice daily eased the worry. She received excellent care and was treated with respect and dignity. It helped her confidence and she enjoyed the chats. It also put my mind at ease (I live in London). She felt very well looked after and we would not hesitate to use TayCare at Home again. Thank you.

The care my gran has received is outstanding the patience and time they take with her. Her personal care like washing and dressing is outstanding, and preparing her meals is also well done.

Service was excellent. The care and attention to my mother-in-law and myself were exactly what was needed. Staff friendly and became a household friend to us both. Would highly recommend taycare for your needs

We had TayCare at Home services to look after my dad and support Mum with care, four times a day. It was a huge change and an invasion in their home but the staff treated them with compassion and dignity at all times. The staff all had very high standards of personal care for Dad, ensuring all his needs were met. They were very supportive of both of them, for their health and wellbeing. It reassured us as a family that they were in excellent hands, nothing too much trouble, notified immediately if only concerns. I would highly recommend this excellent team.

All of your staff involved in my aunt's care were caring, professional and lovely people. They listened to my aunt taking care of her needs. When she was able to would chat and have fun with her. They treated her with dignity. Also, they were supportive of me and other family members. We always felt we could reply on them and turn to them if we had any problems. Can't praise them enough.

I would recommend TayCare to anyone who requires care in their own home.

Thank you.

Heartfelt thanks from all my family.