TayCare at Home

Started using TayCare at Home in January who provide 1 hour per day assistance for my mother-in-law. This service means she is showered most days, given help to dress, and do the physical exercises recommended by her physician. They check she has something available for lunch and tea, make sure she has adequate liquids to drink and make her bed. She enjoys the interaction with the carers and looks forward to their visits. This service has given her a tremendous lift physically and mentally and can only be highly recommended.

My mum had carers twice daily for a week following her cataract operation. She was feeling anxious about the post-op period so having the carers come in was a huge help with heating up meals and light household chores and knowing someone would be popping in twice daily eased the worry. She received excellent care and was treated with respect and dignity. It helped her confidence and she enjoyed the chats. It also put my mind at ease (I live in London). She felt very well looked after and we would not hesitate to use TayCare at Home again. Thank you.

The care my gran has received is outstanding the patience and time they take with her. Her personal care like washing and dressing is outstanding, and preparing her meals is also well done.

Service was excellent. The care and attention to my mother-in-law and myself were exactly what was needed. Staff friendly and became a household friend to us both. Would highly recommend taycare for your needs

We had TayCare at Home services to look after my dad and support Mum with care, four times a day. It was a huge change and an invasion in their home but the staff treated them with compassion and dignity at all times. The staff all had very high standards of personal care for Dad, ensuring all his needs were met. They were very supportive of both of them, for their health and wellbeing. It reassured us as a family that they were in excellent hands, nothing too much trouble, notified immediately if only concerns. I would highly recommend this excellent team.

All of your staff involved in my aunt's care were caring, professional and lovely people. They listened to my aunt taking care of her needs. When she was able to would chat and have fun with her. They treated her with dignity. Also, they were supportive of me and other family members. We always felt we could reply on them and turn to them if we had any problems. Can't praise them enough.

I would recommend TayCare to anyone who requires care in their own home.

Thank you.

Heartfelt thanks from all my family.

The carers have been very reliable and helpful. It has been so reassuring to know her medication and needs are being cared for daily. The timings of her visits are perfect to give her day routine and work around her meal times too.

My mum received exceptional care and looked forward to her daily visits from her carers. It was more a social need by Mum as she liked to keep her independence for as long as possible. She loved the chat she had with the carers and it was very important to her.

Extremely happy with the care my wife has received from all of the carers. I have no complaints whatsoever. My wife, who has dementia, has taken to them well. Long may it continue.

Especially, to the lovely young carer for her quick reaction when Mum had a hypo and nearly went into a coma. But thanks a million to that staff member for raising the alarm, Mum is now safely back at home.

Mum has been cared by the team at TayCare at Home since breaking her shoulder more than twelve months ago. Initial response, engagement and care plan were all excellent, allowing Mum to rehabilitate at home and retain her independence. Mum has had further health setbacks including a long stay in hospital in September which required a review of her needs. This was done seamlessly with TayCare supervisors engaging and coordinating with social services to put in place a revised package of care which is now subject to ongoing review to ensure Mum's needs are met. The TayCare team also supported me through this journey which I very much appreciated. I have not encountered one person in this organisation that is not willing to help and support my mother's needs, this extends from new start carers to management. Well done and my heartfelt thanks to you all.

I have been very impressed with the care team and all the help they provide for my mother. They have been punctual and efficient in all they do. It has been a great help to me and all the family and we greatly appreciate it.

TayCare at Home looked after my mum for four months this year and I cannot praise them highly enough, as the manager and her team far exceeded my expectations of social care. The team attended to my mum four times a day, which meant that she was only alone for a few short hours at any one time. They administered medication, helped my mum to wash and dress and prepared all her meals and snacks throughout the day, all the while remaining friendly, compassionate and above all, professional. They would even do laundry and wash up without being asked, which was a big plus. I wholeheartedly recommend TayCare.

We dealt with Taycare for three years. It is a professional well-run company. Management are always available to discuss any details or advice required. Very helpful and understanding when hospital visits or admissions occur. The carers are prompt, cheerful and chatty to my husband and myself. Worked to a routine but always aware if changes were required. They respected privacy and my husband always appreciated the care and friendship he received. The management and carers provide a service in an efficient and caring way. The family and myself are grateful to all at Taycare for their help and support over the past three years and enabled my husband to be at home as his health deteriorated. I would recommend Taycare as an excellent company.

All the girls who have attended to my wife have been brilliant. Very patient and compassionate and well worthy of a five-star review. They have taken away some of the stress I was experiencing when having to look after my wife who has dementia. This makes a big difference, believe me.

I found the manager and office staff to be professional, understanding and I could rely upon them in times of need and in an emergency. I could rely on their assistance and I was treated with courtesy and understanding.

During this terrible period in all our issues, I was lucky when I came out of the hospital that my care package was with TayCare. Caring and professional - doing everything with feeling and love, not only for me but for my wife too. We feel part of a lovely family. Thank you, TayCare.