TayCare at Home

They often go above and beyond to make sure he is safe; physically and also mentally. This has been especially appreciated during this weird Covid19 world when Dad has struggled more than usual.

My mother is delighted with all the care and attention she gets from TayCare. The girls are all super and it is a big relief to my sisters and myself knowing she is being looked after to a high standard in the morning.

I strongly recommend them.

We find TayCare excellent. No complaints at all!

I cannot praise this care service and it's manager and staff highly enough. They are absolutely brilliant, professional, caring, compassionate, thoughtful, willing to go the extra mile when needed (eg staying beyond allocated visit time in an emergency), willing to spend time meeting with you to discuss your loved one's needs and any concerns you have. You won't find a better care service, I promise you. Staff are competent, well trained and absolutely trustworthy.

Excellent caring service given by all staff. Friendly, cheerful, efficient, always giving full attention to my mother and respectful of her situation. Excellent time-keeping and helpful knowing which carers are due to each appointment. Excellent back-up from the office staff and the manager. Quality assurance visits made regularly.

Taycare have made a huge difference to my elderly aunt and uncle who wish to remain at home. With carers visiting to help, they have maintained a certain amount of independence, with backup from Taycare.

The staff are very friendly and helpful. They are always on time which is important as they help to get my brother from the swimming pool after his disabled swimming group. Without the help from Taycare he would not be able to continue an activity that he enjoys.

My mother is 96 years of age and has Alzheimer's. I thought as she has always been so independent she would not accept carers coming into her house, but she says she is being very well looked after. She describes the staff as "they are all nice". As a daughter (nearly aged 70) I find this service invaluable, knowing that mum is cared for very well, has had her medication and has had her evening meal. Staff monitor things and the attention to detail is excellent.

I find TayCare at Home to be a very professional caring service putting the needs of the client and family first. They take the time to form a good relationship with the client and family and interact well into the home environment.

I am very with the care I have received. All the staff have been friendly, courteous and have treated me with dignity. I would recommend this company to others in my position.

We have been using TayCare for 2 years now. It was a difficult decision for my mother to accept but TayCare have been great. They provide my mother with personal care, help around the house but also the social aspects of carer visits have been an unexpected and enormous benefit to her. She would not still be living in her own home without TayCare and I would definitely recommend TayCare.

My mum has MS and is in bed 24/7 and has been received her care from TayCare since December 2017. I am very impressed. The staff are polite, tidy, good timekeepers, give my mum choices with meals, clothes etc. I think most importantly they don't rush out when they have done what they have to do, they sit and chat with my mum for the time they have allocated. I live 400 miles away and work full time as a carer doing domestic care so only see my mum once or twice a year. The last two service providers I have not been happy with. I will go home a lot happier this time, knowing that my mum is in good hands and is being well cared for.

All staff are caring and considerate, very observant of any changes in client's health (quick to inform GP and family). Manager, herself, was always aware of client's needs and made regular personal visits. Staff maintained a very high standard of personal hygiene and bathroom/kitchen cleanliness for the client. Good communication between family/ Carers. Without such good help, we would have been unable to look after my parent at home for so long. They gave us peace of mind which is very important for all concerned.

Carers are always on time and do what we ask them to do and ask how we are. Very friendly.

TayCare have enabled me to have mum at home and give her a good quality of life. The team are fantastic in the way they care for her as they have got know her really well. They cope with the ups and downs of caring for someone with Dementia and without them I would have to stop working which I don’t want to. I have recommended TayCare to friends in similar situations and they too are very happy with the service.

Care providers all arrive in good time. They always inquire how I am and how I have been over the previous day. They allow me to choose what my requirements are for that morning. Either a full shower and hair wash or a body wash. My only comment is about the considerable number of different carers who have attended to my needs over the past months. In my opinion, this results in a lack of continuity and customer carer relationship.

My Grandad was treated with the respect and dignity that every service user deserves.

TayCare at Home staff are ‘stars’ providing a caring and professional service. With an emphasis on clients’ practical, social and emotional needs, TayCare has been key in supporting our family for 3 years. Everyone – director, office staff, care manager and individual carers - has enabled my mother to remain at home for much longer than we thought possible. We were able to take some much-needed breaks in the knowledge that TayCare would cope with issues in our absence. Unfortunately, my mother now has a degenerative illness and needs full-time nursing care. TayCare supported her in hard times before diagnosis. Hospital visits to my mother and sensitive support to the family facing difficult decisions for the future helped us cope. Sadly, this means our relationship with TayCare has ended, but I cannot stress enough how much their professional, compassionate and, above all, kind care of my frail mother is highly valued. TayCare is the gold standard; I recommend the company most warmly.

Having the care this service provides allows my mother to stay in her own home. This is extremely important to her. The staff are reliable and kind. I know I will be contacted quickly about any issues that have arisen which gives me the space to carry on my own life.