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The Homecare People

8G, Millars Brook, First Floor, Molly Millars Lane, Wokingham, Berkshire RG41 2AD
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The Homecare People, Wokingham
The Homecare People, Wokingham
The Homecare People, Wokingham

The Homecare People has been operating in the Wokingham area for 13 years and pride themselves on providing quality care, support and companionship. They offer domiciliary (home care) services in and around the Wokingham area and Live-in care and companionship services in Berkshire and the surrounding counties.

Over the last 13 years many providers have come and gone, to remain a quality provider they need to be seriously invested in staff,...  

Care Provided by The Homecare People

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £38
Weekly Live-in CareFrom £1,200

Based on standard hourly weekday rate, shorter visits are also possible. Evenings and weekends are changed at a slightly higher rate. Fees will vary on the level of care required from simply companionship to very complex care, our 30 and 45 minute calls are at a slightly higher rate due the the additional costs i.e. travel in delivering them. Live in care will vary in the same way based on your needs and the experience required from your live-in carer

Contact The Homecare People to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • The Homecare People
  • Private Owned

Person in charge

  • Spencer Markham (Registered Care Manager)

The Homecare People Reviews (25)

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9.7

The Homecare People has a Review Score of 9.7 (9.730) out of 10, based on 11 reviews in the last 2 years. Over all time The Homecare People has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from Peter S (Client / Service User) published on 6 January 2021 Submitted via Website•
Overall Experience

Having made the first decision to contact Homecare, it very soon became obvious that I had made the right one. The caring staff are so kind and helpful. Efficient, kind and totally professional. I would gladly recommend Homecare to give peace of mind.

↩Reply from Donna Toomey, Marketing & Customer Manager at The Homecare People

Thank you so much for taking the time to review our service, we really appreciate it. We are so glad you are happy with the care being provided and that you would recommend us.

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Review from Graham B (Son of Client) published on 2 September 2020 Submitted via Website•
Overall Experience

My brother and I have partnered with The Homecare People team in the care of my parents for the last few years, and it is a real partnership. The level of care shown by the carers who visit my parents has been exemplary. The office team is extremely responsive and always prepared to sit down and talk about the level of care that is appropriate and how the programme we have in place is meeting needs. If something doesn’t go right (and sometimes it doesn’t) it is quickly rectified, and there’s never any question that the team is anything other than 100% committed. It’s this level of listening, advising and delivering that I really appreciate, and my parents love the visits they receive.

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Review from B C (Client / Service User) published on 1 September 2020 Submitted via Postal Card•
Overall Experience

The service is always friendly and helpful. After my hospitalisation for pneumonia late last year, very helpful rehabilitation assistance was provided. Excellent assistance was also given interfacing with NHS audiology after COVID lockdown delays cancelled an earlier appointment. Very helpful comments have helped to determine my future care needs.

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Review from E S (Client / Service User) published on 6 March 2020 Submitted via Postal Card•
Overall Experience

I am very glad of their help. Home care allows me to stay in my own home. They always respond quickly to any queries I have or changes in my circumstances.

↩Reply from Donna Toomey, Marketing & Customer Manager at The Homecare People

Thank you for your lovely feedback. I will be pleased to make sure our team are informed and that they all know that you have taken the time to send in a review and have been so complimentary about them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jean W (Client / Service User) published on 3 March 2020 Submitted via Postal Card•
Overall Experience

What I like about this company is they employ staff who speak English and go above and beyond their duties, are very friendly and treat you with dignity especially with personal care. The management looks after their carers as well as their clients, thanking them and awarding the for above and beyond care. Appreciation goes a long way and any problems you might have are dealt with immediately. "FAB COMPANY".

↩Reply from Donna Toomey, Marketing & Customer Manager at The Homecare People

Thank you for your lovely feedback. I am very proud that you are so happy with our service and have developed such a great relationship with our team. I will be pleased to make sure they all know that you have taken the time to send in a review and have been so complimentary about them.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 December 2018
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (0)

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Accreditations

There are no accreditations posted yet for The Homecare People.

Meet the Team (4)

Spencer Markham
Spencer MarkhamJob Title:Registered ManagerJoined: 2017

Spencer had an early career in recruitment, soon managing a number of branches, set up his own business and then found care was in his blood. Since then he has been Registered Manager of a Domiciliary care business in Basingstoke with a care team of 96. He then joined a large charity as Registered Operations Manager responsible for 3 care homes, 3 Domiciliary offices, a day care centre and respite unit.

Spencer brings significant expertise to our business and enjoys managing teams, working with clients and the CQC and compliance aspects! >Spencer’s role will see him meet all our clients and working with the team to ensure the highest levels of care are provided. As our manager, he will be responsible for all care decisions.

Graham Wilson
Graham WilsonJob Title:Managing DirectorJoined: 2013

Our MD has over 35 years’ experience running a variety of healthcare businesses and recently ran a large Care home group and worked with a leading-edge technology for the management of dementia. It was this experience that gave Graham a passion to be involved in providing even better care for those who need support and help to stay at home. Graham’s ideas are also checked and supported by his mum who at 86 has a really valid viewpoint on the subject! Graham is also a Member of the Berkshire Care Association Board and works to support other care providers in the area.

Sarah Hazelton
Sarah HazeltonJob Title:Finance & HR DirectorJoined: 2013

Sarah looks after our Finance and HR. Sarah has worked in the healthcare sector for over 16 years and during this time has set up services for delivery of medication to patients at home. In addition, like many of us, she has recently had personal experience in helping her own family to find care and so comes with fresh ideas on the realities of care provision and a passion to see things improve.

Hayley Palmer
Hayley PalmerJob Title:Senior carer and co-ordinatorJoined: 2019

Hayley joined us in 2019 and has 16 years of care experience. Hayley has worked with most of our clients, and many will know her from her creative costumes and for adding fun to the day

She is also there to support the team and training needs, and she works on our scheduling to be sure we always get there on time

Hayley will continue to add to her qualifications, and for many new clients, Hayley will be there to get everything started

When Spencer isn’t available, Hayley is ready to help.

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