SureCare (Cheshire East)

Very happy with service. All carers are polite, friendly, and professional. I really value their visits as they help me get out of the house safely and brighten my week. Thank you to Nick, Dennis, Mavia and Ryan for doing a great job. Also a mention to Lisa who is always on hand to help out.

SureCare provide an excellent service, towards myself and my husband. Always courteous and kind to myself and my husband. Definitely recommend SureCare service.

after a year with sure care ,looking after my wife who has Alzheimer's, just want to express my gratitude for the carers ,who are very good at their job, have a good rapport,with my wife,and above all they show they care, I thank sure care ,for providing continuity, with her two main carers , but all of them are friendly ,and punctual, and they always find time for a quick chat before they go ,thanks for everything C T

Have been having carers coming and they have just been great they were friendly and very helpful. I recommend them to my friends.

My experience with SureCare has been very positive, we have used them since September 2022 and never had a problem. Carers are excellent and knowledgeable in all areas. They have an excellent management team who are friendly and very helpful.

Brilliant smily faces all the time excellent.

All members of staff very pleasant and caring, they carried out each task happily and never refused to do anything. I always looked forward to seeing the, Thank you.

Overall very pleased with the service provided.

They keep the family informed at all times, which is really helpful.

I like your service because you keep to time in the morning and afternoon.

Having previously had an experience with two other care companies, by comparison, I am treated with dignity at times, and the support and overall experience are always excellent. SureCare staff are all of a high standard.

Most of your carers and managers go above and beyond the service required. Conversation between me and carers is stimulating and most encouraging. Anything requested by me is willingly done within the time allowed and regulations.

My husband has been under the care of SureCare for a number of years. We have found them to be very helpful and caring, and they look after my husband very well. He looks forward to them coming, and he always has a song or a joke with them. Would recommend them to look after you.

Very happy.

Very helpful, very caring, very friendly and very professional.

I am delighted with the care I receive, my carers are always there, I am never let down, I have been looked after by SureCare since 24th July 2017 and I could not fault my carers in any way. I look forward to the ladies coming. As I live alone, seeing my carers makes my day. Even if I need to I can ring my carers and they are always there. I could not fault SureCare in any way and I would recommend SureCare to anybody who needs help and support. Thank you very much.

I had used SureCare (Cheshire East) 2014-2016 when my mum was diagnosed with Alzheimer's. I had no hesitation in using them again for an elderly aunt who has also been diagnosed with Alzheimer's. Their understanding of clients in their care is second to none.

Cannot find any fault with any part of this company. Excellent service, on time and very good with my son.

10/10 every time!

The carers have been reliable and generally very competent. The times have varied a little but have not been a problem. My father seems happy with them now that he has had time to get used to them.

I find the staff very friendly and caring towards my husband in all they have to do for him. They look out for and point out to me anything they are concerned about.

The office staff are also very helpful if ever I have to telephone them.