Blue Ribbon Live In Care

The arrangement sadly ended when Dad became too poorly to be cared for at home and was taken into hospital. The way in which the agency dealt with this situation was extremely helpful at a difficult time, and the carer left the house in excellent order.

The management always responded to emails and requests for advice, as Mum deteriorated, and regularly checked in on Mum to see how she was. I would highly recommend Blue Ribbon.

I have been with Blue Ribbon since December 2022. I am happy with the care I receive from the company and the staff. They check on me to make sure I am satisfied with the care. They have been attentive to my needs.

Nothing is too much trouble for the manager and her team!

Carers have been professional, caring and competent.

Blue Ribbon is an excellent, friendly care company, very well managed by the management. We have received high calibre live-in staff, who are experienced and are given regular updated training and Covid inoculations. The managers care for their clients and their families and very importantly, for their staff! They make every effort to match carers to the clients. The service they give is excellent value for money. They insist live-in staff have regular, very necessary time off for their health and well-being. My old father has had continuity from the same live-in carer for nearly two years, who goes that extra mile to care for Dad, viewing him compassionately as a very old man with needs and he also brings understanding to his role, gained from a wide experience in the care sector. He ably delivers care for Dad's now complex physical needs and is a cheerful, patient companion. He makes visitors feel welcome, be they nurses, family, friends or domiciliary carers. He likes people and people like him.

Overall, a very positive experience with this company. Mum had two lovely carers who looked after her for the last two years of her life under some difficult circumstances at times, due to the dementia she suffered. We, as her family, found communication with both management and carers simple, efficient and reassuring. Knowing Mum was being looked after so well, did so much for our peace of mind. Priceless! I'd recommend to anyone.

The care that my friend has received has been excellent and could not have stayed at home without the support from Blue Ribbon live-in care. She has had live-in care support for the last two years. I would not hesitate to recommend Blue Ribbon to anyone who is looking for live-in care.

The manager and deputy manager have been brilliant to deal with. They are really responsive to any requests, very organised in making sure that there is coverage at all times, and responded well when we were allocated a carer that we didn’t feel was a good fit with Mum. I have no hesitation in recommending it to anyone who is looking for live-in care.

My Mother needed help with personal needs whilst visiting her home, and then with her subsequent transfer of some distance from old to the new care home.

Blue Ribbon quickly understood what was required and provided a carer to help with Mum's move.

Throughout the home visits and move the carer was very polite, helpful, understanding, caring and professional, and made a huge contribution to the success of the move, both physically for Mum and emotionally.

I would have no hesitation in using or recommending Blue Ribbon in the future. Thank you very much.