Solihull Home Care Ltd

1 Wharf House, Waterside, Dickens Heath, Solihull B90 1UE
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13 Reviews
  • Solihull Home Care Ltd, Solihull
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Care Provided by Solihull Home Care Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26.44
  • Weekly Live-in Care Fees: from £1200

Fees are calculated after an initial assessment of care has been completed with any prospective new service user.

These prices are only a guideline, please contact Solihull Home Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Solihull Home Care Ltd

Person in charge

  • Leeann Adriaanzen (Registered Manager)
Are you the Owner/Manager of Solihull Home Care Ltd? View your Advertising Options

Solihull Home Care Ltd Reviews (13)

Over all time Solihull Home Care Ltd has 13 reviews.

Overall Experience
  • 9
  • 3
  • 1
  • 0
  • 0
Date Published
  • 13
  • 0
  • 0
  • 0
  • 13
Reviewer Connection to Solihull Home Care Ltd
  • 8
  • 3
  • 1
  • 1
Total of 13, showing 1-13
Review from H F (Client) published on 30 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always grateful for their help. Can't manage without them. They all need a medal.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for taking the time to leave this review; it is so nice to hear such thoughtful words, and we are glad you are happy.

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  • Value for Money
Review from Anne P (Client) published on 12 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The ladies that come in the morning have made my confidence grow. They wipe the sides in the kitchen and are always happy to do anything asked of them. They are polite and always treat me with respect.
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Review from M S (Client) published on 12 March 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall, a very good service is provided whereby the service that one receives is sometimes above and beyond.
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Review from Victoria N (Daughter of Client) published on 1 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Solihull Home Care are helpful and friendly and has made the process of finding care assistance for my parents much easier. The carers are all so lovely, and my dad gets on well with them; they are professional but also friendly and have a joke with him, which he loves.
I have been very
pleased with the care received, and I recommend Solihull Home Care.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your kind words. We feel proud to read such positive feedback, and this paints the perfect picture of our intentions here at Solihull Home Care.

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Review from Paul S (Husband of Client) published on 1 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Over the last three and a half years, Solihull Home Care provided support for my wife. In the final years, this occurred three times each day. I cannot fault the service that was provided or recommend the carers highly enough. At all times, they were professional but always cooperative and helpful.
Their kindness and consideration for both my wife and myself were incredible. Such nice people!
One of the advantages of being a relatively small company is that the care team became well-known to both of us, which made their visits feel more sociable. Another advantage is flexibility. One phone call to ask for a change often resulted in it being implemented the next day and always by the next week.
Thank you all.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your kind words; it is so lovely to receive such positive feedback to reflect on the excellent care our team provide.

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Review from Patricia K (Client) published on 6 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Satisfied with the care provided, even if some carers are inexperienced and have to be told of the same duties.
I'd like to have plans in advance, so we can use the meals from the more experienced kitchen staff.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

We are very pleased you are satisfied with the care we provide.
Somebody will be in touch with regard to your meal preferences.
Thank you for taking the time to leave a review.

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Review from R C (Son of Client) published on 13 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff group, with some very experienced individual carers that set an even higher standard of personal care skills. Reliable service; very friendly and helpful office managers too, which is all part of the package.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you so much for your review. It means so much to know we are getting it right.

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Review from Judith S (Daughter of Client) published on 13 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Literally don't know what we do without these angels! They have saved our lives and provided much-needed care, companionship and friendship. The staff are amazing and knowledgeable. They will always help with whatever is needed. They truly know exactly how to look after those that need it the most.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your lovely review. It is our privilege to support both of your parents.

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Review from H F (Client) published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful regarding the organisation of care, and extremely pleasant staff regarding all aspects of their job. Nothing is too much trouble for them, and they give you confidence on the way forward.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your review. So pleased you are happy with the care we provide.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B G (Client) assisted by family/friend published on 15 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good company. Punctual, pleasant, friendly, efficient, caring and conscientious. They have responded to my needs as they have changed. They are easy to communicate with and respond quickly.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your lovely review. It's a privilege to support you.

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  • Care / Support
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  • Value for Money
Review from E A (Client) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Carera very so much in connecting - keeping an eye on supplies ie, running low on food, toiletries etc. Lack of communication poor speech (ie masks). More attention to kitchen and bathroom - bed making etc.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for taking the time to review us. Unfortunately, due to Covid-19, the wearing of masks is mandatory, but a member of the management team will be in touch as soon as possible so that we can include any additional tasks you would like on your support plan. It is crucial for us that you are happy with the support you receive from us, and we will do all we can to make sure the next review is 5*.

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Review from Margaret S (Client) published on 14 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
To me, this company is second to none. I am very satisfied with all aspects of care. They are very professional, always well dressed and so very kind.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your review. It is such a privilege to support and know you.

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Review from C K (Daughter of Client) published on 12 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly and professional service given in providing personal care for my mum.
Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

So pleased you and Mum are happy with the support provided. Thank you for taking the time to complete the review; it is much appreciated. Thank you.

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  • Care / Support
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Jun 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Solihull Home Care Ltd

What Type of Services does Solihull Home Care Ltd offer?

Solihull Home Care Ltd offers Home Care.

How many Carers does Solihull Home Care Ltd employ?

Solihull Home Care Ltd employs 26 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Solihull Home Care Ltd to verify any information. View our terms and conditions. Solihull Home Care Ltd has an Basic Service - more info.