What Type of Services does Solihull Home Care Ltd offer?

Solihull Home Care Ltd offers Home Care.

How many Carers does Solihull Home Care Ltd employ?

Solihull Home Care Ltd employs 26 carers.

Solihull Home Care Ltd, 1 Wharf House, Waterside, Dickens Heath, Solihull, West Midlands B90 1UE

Review from H F (Client) published on 30 March 2023 Submitted via Postal Card • Report

Overall Experience

Always grateful for their help. Can't manage without them. They all need a medal.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for taking the time to leave this review; it is so nice to hear such thoughtful words, and we are glad you are happy.

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Review from Anne P (Client) published on 12 March 2023 Submitted via Website • Report

Overall Experience

The ladies that come in the morning have made my confidence grow. They wipe the sides in the kitchen and are always happy to do anything asked of them. They are polite and always treat me with respect.

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Review from M S (Client) published on 12 March 2023 Submitted via Postal Card • Report

Overall Experience

Overall, a very good service is provided whereby the service that one receives is sometimes above and beyond.

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Review from Victoria N (Daughter of Client) published on 1 March 2023 Submitted via Website • Report

Overall Experience

The team at Solihull Home Care are helpful and friendly and has made the process of finding care assistance for my parents much easier. The carers are all so lovely, and my dad gets on well with them; they are professional but also friendly and have a joke with him, which he loves.
I have been very

pleased with the care received, and I recommend Solihull Home Care.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your kind words. We feel proud to read such positive feedback, and this paints the perfect picture of our intentions here at Solihull Home Care.

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Review from Paul S (Husband of Client) published on 1 March 2023 Submitted via Website • Report

Overall Experience

Over the last three and a half years, Solihull Home Care provided support for my wife. In the final years, this occurred three times each day. I cannot fault the service that was provided or recommend the carers highly enough. At all times, they were professional but always cooperative and helpful.

Their kindness and consideration for both my wife and myself were incredible. Such nice people!
One of the advantages of being a relatively small company is that the care team became well-known to both of us, which made their visits feel more sociable. Another advantage is flexibility. One phone call to ask for a change often resulted in it being implemented the next day and always by the next week.
Thank you all.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your kind words; it is so lovely to receive such positive feedback to reflect on the excellent care our team provide.

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Review from Patricia K (Client) published on 6 February 2023 Submitted via Postal Card • Report

Overall Experience

Satisfied with the care provided, even if some carers are inexperienced and have to be told of the same duties.
I'd like to have plans in advance, so we can use the meals from the more experienced kitchen staff.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

We are very pleased you are satisfied with the care we provide.
Somebody will be in touch with regard to your meal preferences.
Thank you for taking the time to leave a review.

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Review from R C (Son of Client) published on 13 October 2022 Submitted via Website • Report

Overall Experience

Excellent staff group, with some very experienced individual carers that set an even higher standard of personal care skills. Reliable service; very friendly and helpful office managers too, which is all part of the package.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you so much for your review. It means so much to know we are getting it right.

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Review from Judith S (Daughter of Client) published on 13 October 2022 Submitted via Website • Report

Overall Experience

Literally don't know what we do without these angels! They have saved our lives and provided much-needed care, companionship and friendship. The staff are amazing and knowledgeable. They will always help with whatever is needed. They truly know exactly how to look after those that need it the most.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your lovely review. It is our privilege to support both of your parents.

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Review from H F (Client) published on 15 April 2021 Submitted via Postal Card • Report

Overall Experience

Very helpful regarding the organisation of care, and extremely pleasant staff regarding all aspects of their job. Nothing is too much trouble for them, and they give you confidence on the way forward.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your review. So pleased you are happy with the care we provide.

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Review from B G (Client) assisted by family/friend published on 15 April 2021 Submitted via Postal Card • Report

Overall Experience

A very good company. Punctual, pleasant, friendly, efficient, caring and conscientious. They have responded to my needs as they have changed. They are easy to communicate with and respond quickly.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your lovely review. It's a privilege to support you.

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Review from E A (Client) published on 14 April 2021 Submitted via Postal Card • Report

Overall Experience

Carera very so much in connecting - keeping an eye on supplies ie, running low on food, toiletries etc. Lack of communication poor speech (ie masks). More attention to kitchen and bathroom - bed making etc.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for taking the time to review us. Unfortunately, due to Covid-19, the wearing of masks is mandatory, but a member of the management team will be in touch as soon as possible so that we can…read more

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Review from Margaret S (Client) published on 14 April 2021 Submitted via Postal Card • Report

Overall Experience

To me, this company is second to none. I am very satisfied with all aspects of care. They are very professional, always well dressed and so very kind.

Reply from LeeAnn Adriaanzen, Registered Manager at Solihull Home Care Ltd

Thank you for your review. It is such a privilege to support and know you.