CERA - Perth, Kinross & Fife Reviews (6)
Over all time CERA - Perth, Kinross & Fife has 6 reviews.
Review from Allan B (Client) published on 9 March 2021
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am happy with the service.
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Review from Teresa H (Daughter of Client) published on 9 March 2021
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found the staff at Cera who look after my father, who has Dementia and just recently started looking after my mother, care for them with great respect and dignity. They are very friendly and put you at ease. Communication with the head office and staff is excellent, and any questions are dealt
with straight away.
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Review from M D (Client) published on 26 February 2021
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Some teething problems but things are much better now.
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Review from Mary A (Client) published on 26 February 2021
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have found all my carers very helpful, caring and polite. They take care to put us at ease, keep up the good service for all us disabled people, we appreciate it. Thank you.
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Review from Douglas G (Husband of Client) published on 9 February 2021
Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Cares are very experienced. All very friendly.
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Review from R S (Husband of Client) published on 9 February 2021
Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My wife's 30 minute evening visit which was usually about 6.30 pm has recently been moved to 5.30 pm which is far less convenient.
Our area, including Dunkeld, is definitely one carer short of complement with cover being provided from as far away as Ladybank in Fife.
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