Bluebird Care Wiltshire North

With over 30 years of experience as a General Practitioner, Nigel Gough is committed to improving care for older people in the community. His practice in Wiltshire pioneered award-winning social care models, such as the innovative Leg Club and Dementia Cafés, reflecting his focus on holistic, compassionate care. Recognising a gap in quality homecare, Nigel founded Bluebird Care’s West and North Wiltshire branch in 2013 to offer personalised care services. Now focusing on developing the business further, Nigel’s mission is to ensure that everyone has the opportunity to live with dignity and independence in their own home. Outside of work, Nigel enjoys music, sport, and exploring the world with his family.

As both a qualified nurse and doctor, Nell Wyatt brings a unique perspective to her role at Bluebird Care Wiltshire North. With more than 27 years of experience as a GP, Nell is dedicated to holistic care that considers physical, psychological, and social factors. She believes that everyone, regardless of age or health challenges, deserves the highest standard of care at home. Nell’s goal is to deliver care that is personalised, compassionate, and professional, just as she would want for her own family. When not at work, Nell is an adventurer at heart, recently completing the Clipper Round the World Yacht Race and travelling widely to explore new cultures and cuisines.

With a nursing background that includes roles as a Health Visitor, District Sister, and Macmillan Nurse, Lesley Gough brings a wealth of experience and compassion to Bluebird Care. Her personal experience caring for elderly family members with Alzheimer’s drives her passion for delivering the highest quality home care. Lesley believes in supporting customers and their families so they can stay in the comfort of their own homes, surrounded by the people they love. Having lived in Wiltshire for over 30 years, Lesley is deeply connected to the local community and committed to making a difference. In her spare time, she serves as a Justice of the Peace and enjoys time with her grandchildren.

With over 35 years of experience in health, housing, and Telecare, Donna James is passionate about enabling people to stay in their own homes for as long as possible. She joined Bluebird Care because she shares their commitment to providing dignified, high-quality home care that allows customers to remain surrounded by their family, friends, and pets. Donna’s extensive knowledge spans residential care and sheltered housing, making her a vital part of the Bluebird Care team. Alongside her professional team leadership role, Donna enjoys relaxing and spending time outdoors walking her dog.

Kim started working for Bluebird Care in 2016 when looking for a career change. Since joining us at she has completed NVQ3 in health and social care, gaining a distinction. Kim’s role is out in the community, providing care and assessing new care packages. Kim coordinates all of the Care Professionals' work, linking this with Customer visits. Her focus is managing our specialised areas of Complex Care and Live-in care. In her spare time, she has 2 horses and also competes.

Wendy has 20 years of experience in care and chose to join us for a new challenge as her passion is to make a difference to a people's lives, however small. Her commitment to helping our customers retain their independence and a quality of life for as long as possible is her mantra.
What makes her happy is spending time with her family and visiting the Highlands of Scotland.

Theo's care journey started with us in July 2023. She has a Human Resources and Training background, with specialised skills in Education, Training and Development and a focus on upskilling people with disabilities and orientating them into the workforce. With personal experience in caring for the elderly and palliative care, Theo knew that changing from the corporate world to the care world would be very rewarding. "I enjoy working with a variety of people, and my experience with customers and colleagues has been the best the best move I have made." says Theo

Diane grew up in Dorset and settled in Melksham in 1997. Diane joined Bluebird Care in April 2020 and has been a valued member of the team ever since. With a keen focus and passion for care Diane has moved to a field care supervisor role recently and adding immense value to her customers and team. Diane has a diverse taste in music and movies. enjoys gardening, walking, reading, and relaxing.

Sandra started working with us at the beginning of 2023 and with only 3 months experience she started as a carer and quickly progressed to a supervisory role. Sandra enjoys supervision, support checks, and care visits as she gets to visit and meet different customers. "Being able to make a difference in their day and put a smile on their face means the world to me" says Sandra. Sandra relocated from Zimbabwe where she worked in the development industry and has no regrets about her decision.
Sandra enjoys travelling as this allows her to experience different cultures and foods. In her spare time, she enjoys a workout at the gym and enjoys going on road trips.

Janet was our first international recruit from Africa and she brings with her a diversity of cultures to care from her international exposure. Driven by her love and care for people, Janet is an enthusiastic and dedicated individual who aspires and always tries to make care delivered exceptional. Janet is passionate about delivering high-quality, person-centred care, mentoring others and bringing the best out of them and is committed to providing care that encompasses compassion, ensuring customers are treated with dignity and respect. Janet loves travelling, meeting people and learning about their different cultures. Family means a lot to her.

Grace began her care journey after completing her healthcare qualification, during which she volunteered for nine months on a surgical inpatient ward. This gave her valuable insight into person-centred care, as well as experience working with patients and understanding how care is delivered in a hospital setting. She then moved into home care, supporting people with a wide range of conditions and disabilities, which she found especially rewarding as it allowed people to maintain their independence at home. Grace joined Bluebird to expand her skills within a larger organisation and to gain more knowledge in complex care as well as domiciliary support.

Grace enjoys walking and exploring different parts of the UK, travelling abroad, and being creative.

Anna Turtell brings around 20 years of experience across Urgent Care at Home, Mental Health Support, End of Life Care and Domiciliary Care to her role as Field Care Supervisor. She divides her time equally between the office and the community, supporting both customers and carers directly. Anna values the opportunity to have progressed into a supervisory role while remaining hands-on, which makes her work both rewarding and enjoyable. Outside of work, she enjoys swimming and exploring macro photography.

Norma has over 2 decades of work experience in Office Management, Coordination, and Care. She has experience working with young Adults with Autism and learning disabilities, domiciliary care, vulnerable adults, and end-of-life care. She is excited about her new role as she believes the position as Coordinator will enable her to grow her career while fulfilling my passion. She loves to put a smile on someone's face. She relocated here from Zimbabwe with her family a couple of years ago and they are enjoying time exploring and seeing the UK.

My journey in care started in 2008 after finding it challenging juggling work, children and caring for elderly parents. This is the reality for so many families as they face difficult decisions when considering care for their loved ones. This persuaded me to go into Care. I have a deep desire to ensure high-quality Care for people carried out by well-trained caring workers. At Bluebird Care, we are constantly striving to achieve this.

Jayne joined Bluebird Care in 2016 following a career change after 11 years in Early Years Education.  Jayne has taken on the role of Finance Manager taking on responsible for invoicing and staff payroll. She has also recently taken on the role of GDPR and data protection coordinator. Jayne enjoys this varied and, often busy, role finding that her NVQ 2 in Business Administration is a valuable asset. In her spare time, Jayne is an avid reader and enjoys spending time with her family and exploring the local countryside with her dog.