Bluebird Care Wiltshire North

The only negative comment I would put down is the constantly changing new faces to provide the weekly 5 hour care to my son. I wish there was some consistency to the carer provided as it takes time to build the bond between the carer and the client. A familiar face will really help rather than a new face every week.

When my Mother.suffered from recurring medical issues, Bluebird Care responded quickly to my request for extra help. They changed the schedule to accommodate the extra visits my Mother required.. The friendly care staff treated her with kindness & respect. Nothing was too much trouble for them in helping my Mother to recover.

The company provides an extremely professional service, visibly providing great care for both their clients and staff. The particular carer that works for my great aunt provides exemplary care and regularly goes above and beyond to ensure the best care is provided. That is complimented by the support/office staff who are equally supportive to both my aunt and the carer.

Any concerns have been addressed.

Bluebird stepped in when my husband suddenly needed care and I had a holiday booked. I found the assessment process and guidance invaluable and the respite package was set up swiftly. We continued to use Birdbird on a weekly basis to provide support when I was unable to be around due to grandparenting duty. They have always listened to our requests and done their best to fulfil them which is greatly appreciated.

I am so grateful for the Bluebird team looking after my Mum, they are always friendly and kind when they turn up and very gentle and respectful of Mum. They assist my Dad with his caring duties and I know that a few carers have become like friends to Mum & Dad both. The team are always looking out for my parents and let me know if anything is slipping or they think they need more help. They have been keen to assist in care/funding reviews and are always flexible if we need a one-off change of time. Thank you for all your hard work.

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I am very pleased with the care service provided. It does not matter which staff turn up they all do good work and get all the required jobs done.So I am not thinking oh I hope such an such does not turn up because they are not much good , as they are without exception all brilliant.

My mother had a fall, the career comforted her made her comfortable and kept her fluids up, until a family member arrived. Daily visits and carful administration of medication, leaving family to have a better relationship with mum, with out this help she wouldn't be able to live independently which could put pressure on family relationships.

We found Bluebird Care to be excellent, and built up my husband's confidence in a way that has been unbelievably valuable. We found them reliable, punctual and gentle and are most grateful to all of them.

The care over the last 12 months has varied from Excellent to unsatisfactory, but it is allowing my mother to stay in her home which is her wishes. At the moment she is very happy with the ladies who are looking after her.

I have been looked after by Bluebird for the past five months. I have found the Bluebird carers to be very conscientious and caring in a genuine way. They have responded to the occasional difficult situation in a very professional and sensitive manner.

I would recommend Bluebird Care.

Mum has been cared for wonderfully by Bluebird Wiltshire North for the past two and a half years. We have been fortunate to have one superb live-in carer for much of that time, with an excellent stand in when she is away. The care and compassion delivered is second to none, plus our current lady is a good cook too. The office oversee the account closely, with weekly visits, reviews with me, and the admin is always spot on too. We are confident we made the best choice when we were seeking care for Mum.

Carers are kind, responsive & understanding. Administrative staff are also good as I often need to change arrangements due to hospital visits/appointments & they do their best to accommodate these changes, often at short notice. Persistent changes in medication needs are also addressed efficiently. I am more than satisfied with the daily care Bluebird provides to my mother-in-law and would be happy to recommend them.

My father has been using Bluebird for a year now and the service is always of a high standard. All the care givers are friendly and professional providing physical care and emotional support. The carers ensure fluids are always available and my father maintains a good fluid intake and output even in this weather but is reluctant to eat in hot weather and is encouraged by all the carers to have something at each meal time even when not hungry. This helps maintain his strength and independence. As always, in a team, one or two carers stand out as excellent but all the carers provide a very high standard and I would happily recommend the service to others

Happy with the service provided live in carer has been outstanding , communication has been good and both my relatives have been very well cared for. If there have been any concerns they have been addressed promptly.

Dad is gently reminded to eat and drink and to maintain hygiene, as well as encouraged to chat about things important to him. Dad's environment is kept clean and tidy. He is very well cared for and we feel his needs are being met. Dad is happy with the visits and reports liking the carers. I am extremely pleased with the service provided to our dear father.

I am the daughter of a service user. I find the service overall very good, reliable commited staff always smiling and willing to meet my mothers needs. The staff interact and communicate very well with mother, my sister finds it easie to access information on the visit and moms interaction, weither she has had personal care, food drink etc. Mother likes the carer and she's happy with the service.

I would definitely recommend Bluebird to anyone looking for home care, they will provide you with a piece of mind service and give you the respite you probably need.