Alina Homecare Brighton

Our mum came out of hospital in February 2021 with the need for a 24 hour live-in carer. Alina have supplied at least six lovely ladies to live in with Mum. They have all been amazing and have looked after Mum just as we would have done. Mum has dementia and doesn’t really remember them all, but we as a family do and have kept In touch with some of them. The whole team at Alina are caring and helpful. Thank you also for the lovely relief carers who continue to come in and look after mum and chat to her, she loves seeing them all!

Alina supply my mother currently, and my father in the past, with carers as they have done for the last 10 years(approx). They are always very kind and helpful and give great care to my parents. They spend time getting to understand the clients' needs and also work closely with our family to provide what my parents have required over the years.

I would like to thank Alina Homecare for the excellent care provided to my mother as she transitioned to her end-of-life pathway. Mum was only able to remain at home thanks to the excellent, professional, and dedicated care provided by Alina. I cannot speak highly enough about the kindness and friendliness the carers showed to my mother. I am especially grateful to my mother's main live-in carer. The carer was sympathetic and skilled at managing Mum's changing needs up until the end, which the family are so grateful for. I would also like to thank the Team Leader at Alina for providing management support. This is a top-rated agency that comes highly recommended.

I want to say how grateful I am to Alina Homecare and their wonderful staff for having taken such good care of my friend over the last four and a half years. It was a real weight off my mind to know that I could rely on a conscientious and caring set of staff to visit and look after her and the consistently high standard of care was impressive and reassuring. There was always a willingness to make sure that she was settled and happy and she really looked forward to seeing them. From the office staff to the carers themselves everyone was friendly and professional and you really feel that you are getting a bespoke, personalised service. I would absolutely recommend Alina Homecare to others.

situation. Each carer was competent and able to use the varying equipment needed during my husband's care which I don't think could have been better. Thank you Alina Carers your help brightened our lives.

My mum came home from hospital in February having been in hospital for 2.5 months. She was weak and tired. She has 24-hour live-in care from Alina and has flourished. She is happy and content and so well cared for. She looks years younger! The live-in carers and relief carers have become friends of all the family and show so much patience. We are so grateful.

Alina Homecare looked after my mum over the last four years. Sadly she has just passed away. She loved their visits (three times a day) and chats. The Alina team have been brilliant - real professionals who go that extra mile. It has been a real blessing, especially over this past year to know that Mum was in such good hands. Thank you to the team for all your care, help, support, and kindness shown over the years!

My mum was cared for by Alina and I have to say that they provide the most excellent service that is possible. The carers were lovely to her and it was a great relief to know that she was being cared for in this way. In return, she also loved to see them and nothing was any trouble for them to do. Sadly she has just passed away but I feel much more content knowing that she had friendly company three times a day at the end of her days. I cannot thank them enough for what they did for her and would highly recommend Alina Homecare to any person that may require this type of service and needs a loved one looking after.

My parents were always sceptical of people they did not know coming into their house, but as my mother's health deteriorated they had no choice. Based upon recommendation I contacted Alina and it was the best decision that I could have made. Alina quickly assessed my mother's needs and continued to at regular intervals as her health changed. They were a great support when dealing with social services and funding and assisted me greatly in getting the right services from the NHS etc. The carers that came into the house, and at the end this was 2 carers four times a day and one overnight, were exemplary. They were all different but they bought a ray of sunshine into the house and perked up my mother and provided good interaction with my father. The biscuit tin has yet to recover! As per the title, they were carers but they proved to be a lot more than that.

The carer put Mum's mind at rest from the first visit and is so thoughtful. Nothing is too much trouble for her.

All the team at Alina Homecare Brighton are dedicated and have a high level of commitment to delivering the most outstanding care to all of the clients. The last few months must have presented numerous challenges to both the carers and the office staff, but as always, they have worked tirelessly and without complaint to keep everyone safe and well. The client has both cognitive and physical challenges that Alina respond to with pure patience and kindness.

I had been looking after my mother for four and a half months without any assistance and consequently I was looking for an agency to give me some much needed respite. With Alina I have not only received this but the carers have been excellent and given my mother some additional company which has been very good for her, striking the right balance of being very caring but never condescending. This has allowed me some time to myself to recharge my batteries and consequently become a better carer for my mother.

From the first time I spoke to the manager I was completely overwhelmed by the way she made me feel reassured about putting the care of my parents in her hands. She did not disappoint along with the carer and her team mum and dad have had their every need taken care of even when we had to move to palliative care for dad they made sure his passing was as comfortable and calm as it could possibly be. Moving forward with sadly just mum they continue to support me with mum's ever-changing needs and for this, I will be eternally grateful.

She has enjoyed many trips out which usually involved having either breakfast, elevenses or lunch and the odd spot of shopping.

The good humour and loving care in quite testing circumstances has been simply wonderful! Our grateful thanks to everyone at Alina and how pleased we are that my cousin's partner will continue to receive care from you. Five stars seems totally inadequate! 10* far more appropriate! Keep up the excellent work!

The Alina team looked after my Mum who had Alzheimer's and needed everything doing for her. They were always fantastic with her and she really looked forward to their visits. One particular lady especially made her laugh and they would sing together whilst having a wash and brush up. They were so caring with her once the care became palliative. The manager then turned around a care package really quickly, which enabled us to get Dad home from hospital for his last few days. I cannot express how much appreciated this was. Thanks to all who have helped.

Overall I was very pleased with the service provided by Alina Homecare over many years. They were very reliable and could always be trusted to attend on schedule. The majority of staff made a strong personal connection with the client, an important aspect when they may be the only contact throughout the day. Some of the staff were exceptional, going far beyond the level of personal care expected. The staff were very good at maintaining contact with the family members in times of difficulty and the office staff very amenable in terms of providing extra care in times of need. The cleaners and household duties were done to a high standard in contrast to previous care agencies. If improvement were to be made it might be to increase the level of support for inexperienced carers to prepare them better for dealing with patients with dementia who frequently can be difficult, uncooperative, suspicious and unintentionally rude to carers they see on an infrequent basis.

Very good staff. I adore my carers and have relied on them to get me this far. Thank you very much for looking after me.

I have nothing but praise for Alina Homecare Brighton. They have given 24-hour care to my relative (now deceased). All the carers have been loving and diligent. The office staff have been exemplary and efficient and kind. I would highly recommend them to anyone.

Alina Homecare Brighton has been providing care for my 91yr old aunt for the past year.

She is always treated with respect and understanding. Beyond the day to day routine, the carers sit and have a little chat with her, take an interest in what she has been doing and take time to reassure her on the days when she is particularly confused or anxious. On several occasions, they have gone that "extra mile" for my aunt's comfort.

When safety issues regarding medication arose, these were quickly identified and dealt with and a permanent solution efficiently put in place.

Reluctant to have carers at first, these kind and caring ladies have completely won my aunt over. She tells me "They are lovely girls. We always have a laugh. Nothing is too much trouble for them"

I live a 3-4 hour car journey away from my aunt and needed a care agency I could trust. Alina has proved to be 100% reliable, professional, kind and caring. I have complete confidence in their care of my aunt.