Bluebird Care Rushcliffe & Melton

Bluebird cared for my mum, brother and lately my dad. They have been so caring and professional in all the times they came to care for my family, I can't recommend them enough. They made my dad's last weeks of his life so much better than it would have been in the hospital. Being in his own home meant everything to him. I can't praise them enough. Thank you once again.

Our father has been with Bluebird for a couple of years now, we cannot fault the carers or the office staff. They have all been very reliable and very caring towards our father. He enjoyed seeing the carers come in, someone to talk to and feel relaxed in their company. The office staff have been really helpful, when we've needed extra call-outs etc., sadly Father is now in a home but he's loving it, and the girls come in to see him.

Our carer for my husband is superb. She is a 1st class carer who needs to him, talks to him and discusses books with him. She has become a member of the family. My husband is becoming more aggressive and is so helpful and also a support to me.

Bluebird Care looked after my dad twice a day for over 6 months. We found their service very caring and professional. The carers themselves and also the office staff were approachable, trustworthy, communicative and always on hand at the end of the phone or an email when we needed them. They were always happy to go the extra mile, and the care notes and bookings system was also easy to use, really detailed and informative. Would highly recommend this professional local company to care for your loved one.

My mum needed care quickly and Bluebird came to assess her straightaway. Her care was provided by staff who were kind, efficient and knowledgeable. They occasionally had to deal with crisis situations, which they managed calmly and compassionately. It's not until you're in this situation with a loved one that you realise how important the right care is by people you can trust. Bluebird are an excellent team, thanks.

Bluebird care have always been very supportive and flexible in response to the changing needs of my father. Their staff always had his best interests at heart. They were good at listening to him, cajoling him when necessary, and attending to his needs. He always looked forward to their visits. Being able to view on the app the reports they made at each visit was at times extremely helpful.

Could not find any fault at all with the care I received. I was highly satisfied with it all.

Staff always friendly and treat Mum with respect and when possible have a nice chat with her. Office always helpful and able to cover any additional requests that I may have, some at short notice. Very happy with the overall service.

I look forward to a continuation of the service.

Communication to and from the office is quick and easy. Advice/help given when requested. The office staff are always polite and helpful. Carers are patient, understanding and caring and administer medication with care. Mum would find it helpful to have a weekly rota so that she would know who to expect and when (am, pm and evening) although she understands that it would be subject to change (sickness or holidays).

After further recent falls, her doctor has decided Mum needs to move into a care home. Mum has benefited, reaching her age in a secure and satisfied position. We owe Bluebird huge thanks for this dedication over the last three years.

A massive thank you! Bluebird Care has looked after my parent's over the last few years, they have all been amazing. We were recommended to use Bluebird Care by a friend and were not disappointed. The carers really get to know the people they care for and their extended families too. They have gone out of their way to accommodate their very different needs, this was especially noticeable with my mum who has Dementia. They are always on the end of the phone and the online system worked well for us, being able to check how the visits had gone and any problems my parents were having. I would not hesitate in recommending them to anyone that would like a friendly, considerate carer to look after your loved ones.

I would certainly recommend Bluebird.

We want to say a big thank you for the support given to my mum. Every carer that came to our house was lovely, polite, helpful, professional and very caring, especially one lady who cheered up both my mum and dad on every visit, making them laugh and brightening up their day.

All the carers were trustworthy and reliable and had my mum’s best interests at heart.

Thank you all so much.

So thank you Bluebird you all do a great job.

I cannot praise Bluebird Care Rushcliffe and Melton enough. The kindness, care and compassion shown and given to my Mum and me have been outstanding. Nothing is too much trouble for the ladies who visit her, and I have total peace of mind whilst I do my own job as a Carer. The Office staff are also brilliant, if I have a problem, I know I can call and they will do their utmost to help or advise me. I would recommend Bluebird Care to anyone who is looking for a home care provider. A very big well done to all staff, you are amazing.

We got to the point where Mum needed a little extra care. We looked for carers online and contacted a couple to start with. We chose Bluebird as everything was easy to set up and the staff were efficient and friendly. We particularly liked the app which gave us information about visits and put our minds at rest. Mum looks forward to her visits from her ‘ladies’ and gets exactly the support we asked for. We have peace of mind that she is well looked after and it offers some respite to family members. Bluebird are reliable and flexible and professional. We are very happy with the service.

My father-in-law lost his dearest wife last year. He wasn't prepared for it and with being 91 years old, it wasn't easy to rebuild his life. After all, his family and I live in Belgium and Covid has not made it easy for us. Since he preferred to stay at home, we had to seek help at home. Thanks to his stepdaughter, who lives in the UK, we found help from Bluebird Care Rushcliffe & Melton. First for the household, later on for his medication, the main meals and the help with his personal care. During their shift, they chatted with him to make him feel at home. And with the well-known ups and downs in older people, including my father-in-law, they knew how to deal with it every day. I am so glad he received the best care he needed. These carers do their work with so much passion and commitment. In this all-new story, the care manager not only guided his staff, but also the family members involved. Thank you so much, they all deserve a round of applause.