Cera - Staffordshire and Stoke

Suite 1, Unit 28, Park Hall Business Village, Park Hall Road, Longton, Stoke-on-Trent ST3 5XA
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2 Reviews
  • Cera - Staffordshire and Stoke, Stoke-on-Trent
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Sharon Wright (Manager)
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Cera - Staffordshire and Stoke Reviews (2)

Over all time Cera - Staffordshire and Stoke has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 0
  • 2
Reviewer Connection to Cera - Staffordshire and Stoke
  • 1
  • 1
Total of 2, showing 1-2
Review from Carol C (Daughter of Client) published on 14 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been having care since 2019; she is satisfied with her care, which meets her needs. Her carers, on the whole, are very reliable, caring and pleasant. We, as a family, feel Mums in safe hands. The carers keep in touch with family if they feel the need to. Obviously, Mum has her favourites.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Francis L (Client) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As always, exceptional in all aspects. The girls have great personalities.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2023

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Cera - Staffordshire and Stoke

What Type of Services does Cera - Staffordshire and Stoke offer?

Cera - Staffordshire and Stoke offers Home Care.

How many Carers does Cera - Staffordshire and Stoke employ?

Cera - Staffordshire and Stoke employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cera - Staffordshire and Stoke to verify any information. View our terms and conditions. Cera - Staffordshire and Stoke has an Basic Service - more info.