Crystal Care provides home care and nursing services to people in their own homes in the Wirral and Liverpool areas. The passionate and dedicated staff strive to deliver a high quality service. They have a wealth of experience and undergo a rigorous recruitment process and receive ongoing training to ensure a high standard is achieved.
Clients receive a bespoke care plan which is created with their input, taking into consideration their...
Care Provided by Crystal Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £22.70 - £30
- Weekly Live-in Care Fees: £1,000 - £1,800
We also provide block hours for sitting service as well as waking nights in your home
Contact Crystal Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Dr Louise May Ltd
- Private Owned
Person in charge
- Dr Louise May (Owner/Managing Director)
Crystal Care Reviews (22)
Crystal Care has a Review Score of 9.5 (9.546) out of 10, based on 9 reviews in the last 2 years.
Over all time Crystal Care has 22 reviews.
All the care team we have met have been friendly, caring and lovely to have in the house. They all help my father with his medications and are willing to oversee his food preparations. he is getting used to the routine and is happy to let them in the house. If they have been held up they have called to let him know. All the staff are happy and love their work. We have been pleased with the help and it has allowed us to carry on with our lives and allowing Dad to become more independent.
Thank you for your kind review, we are glad to hear that your Dad is happy with his care and becoming more independent. If there is anything else we can do to help, please don't hesitate to call the office and let us know!
we have used Kare Plus for the last 12 months for my mother who has vascular dementia. They have been so professional and have provided the same small number of carers that have helped with both mum and dad to feel supported and cared for. Hopefully mum can stay at home with dad as long as possible.
If there is anything else we can do, please don't hesitate to contact the office.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 November 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Crystal Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Crystal Care.
Meet the Team (2)
Louise has extensive experience in nursing and was a Ward Sister at the Royal Liverpool and Broadgreen Hospitals in the Intensive Care Unit for 12 years. She also practised nursing in Germany as an officer in the Queen Alexandra's Royal Army Nursing Corps. Since then she has had a successful career in nursing research, nurse education, leadership and management. After teaching at Edge Hill University for 20 years Louise was seconded to the Nursing and Midwifery Council as an inspector of nursing programmes of UK Universities. Since then she has addressed international nursing conferences in the UK, Europe and the Middle East. Her research into clinical supervision for nurses led to the award of a doctorate by Manchester University in 2007. Louise established Kare Plus Wirral in 2013 and although she leads the company she occasionally finds time to deliver nursing and pastoral care face to face. She tells us that her mantra for success is probably “whatever the problem is – the solution is chocolate”.
Louise opened Crystal Care in November 2023.
I’m Sandra, a care registered Manager here at Crystal Care.
I started with Crystal Care as a new Registered manager in 2021 and have since completed my level 5 in Leadership and Management in Health and Social Care. I have worked in health and social care for the last 30 years commencing first as a carer and then working my way up through the ranks undertaking a variety of roles including Care Coordinator and Deputy Manager.
I work both within the office environment managing and leading the Home care service as well as being out in the field as a "hands-on " manager. I take person-centred care seriously and ensure we can provide a tailored individualised plan of care for each and every one of our clients.
In my spare time, I enjoy keeping fit, walking my dog, supporting Manchester United FC and spending time with my husband and family.
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