Right at Home (South Trafford)

Right at Home, South Trafford, cared for my father for 4 years. Care started with twice-weekly visits for general care and companionship, moving to four times per day as my father became frailer, and finally a live-in carer who remained with my father until his death last summer. All carers were experienced, supportive, kind, compassionate and friendly, Dad was very fond of them. They often supported Dad (and me) beyond their specified roles eg waiting with me for ambulances until the early hours of the morning. Many of the carers came to Dad's funeral which was much appreciated.

I would definitely recommend Right at Home to anyone who wants a caring companion for their loved ones!

I have been a service client of Right at Home, South Manchester since 18th October 2022, having a 1 hour care visit twice per week. The carers that have provided this assistance have treated me with the utmost respect and kindness. As a general rule, my Tuesday carer has been the same person except when she is unavailable due to holidays etc. She has become a very valued friend and I always look forward to her visits. Also as a general rule, my 2nd visit of the week has been on a friday, and the visiting carer would be one of the other very caring members of the team, all of whom I have the greatest respect for. In the past month or so I have altered my 2nd visit on a Thursday, with one particular person who has been helping me reorganise my flat by moving stuff around and, after a friend of mine assembled some storage shelves for me, she was able to completely declutter my kitchen and make it a more usable space. I would highly recommend this company as carers for anyone. Thank you

I have been using the Companion service for my mum, who has Alzheimer's, for over 6 months now. Right from the start, when we met Mark, the whole process has been nothing short of professional, efficient and extremely caring. We had a list of preferences which they accommodated straight away. Mum has two main companions that take it in turn to see her every day, with a further companion in reserve, so i'ts not totally different people all the time, which was important to us as too many people would confuse her. Mum absolutely adores the companions and looks forward to their daily visit. She never stays in her apartment, they take her out every day (at our request) to cafes, parks, garden centers, walks and shopping. She has a big smile on her face when she knows they're coming to see her and thoroughly enjoys all her visits.

I would definitely recommend Right at Home, it's one of the best decisions we have made for mum.

We would highly recommend Right at home.

We would recommend Right At Home if you're looking for compassionate, respectful professional care. The Team listen to the changing needs for mum, and now dad too, as he has his own daily carers. The carers are always respectful and kind, happy to oblige, and advise family of any situation needing further attention. Our family feels that mum and dad can remain relatively independent in the Right At Home carers' capable hands.

My Dad is a tricky man to look after these days and his carer is wonderful with him. She is super kind, patient and understanding, adapting what she does to his demeanour each visit. I have found Right at home very supportive and flexible.

After already using Right at Home for our parents , we automatically asked them to help with our Auntie. Although her needs were different, they accommodated our requests and her needs which are continually changing. They totally understand what is needed for her care and support and will contact and make us aware if they feel a situation needs further attention. I would totally recommend Right at Home, they are vital for our families peace of mind, knowing Auntie is being well looked after.

I would highly recommend them to anyone looking for a care provider in the area.

I highly recommend Right at Home. What attracted us to this team was the commitment to a minimum of 1-hour visits, personalised care and the option to evolve support as care needs changed. The team provided support for my Dad over a period of two and a half years. He loved all the team who respected him as a person and enabled him to stay in his own home. We started with a weekly companionship visit and moved inevitably to end-of-life care. In the last few months, we were supported as a family to coordinate care with local NHS services so my Dad could die as he wanted at home with family at his side after a short spell in hospital. The dedication shown by the carers we had a close relationship with in those last few weeks made a sad situation more bearable. It was a service worth investing in for peace of mind and quality of life for my Dad and for us as a family as we lived outside the local area. The team were responsive and easy to contact. We will miss them.

The owner is very engaged and helpful and went out of his way to find us a full-time carer for Mum to enable her to remain at home in her final weeks.

After having some horrendous “carers” for my dear Mum we decided to go with Right At Home, the best decision ever! The carers are wonderful and are so caring for my Mum, they feel like family. I can honestly say the fact that my Mum is still alive is down to them. Amazing company. Can't praise the whole company enough.

My parent has been receiving excellent care from the team at Right At Home over the past few years, initially just once a week but over the last year once a day. All the carers they have had have been brilliant, especially their main carer and goes above and beyond to make sure they have everything they need. I would definitely recommend them to anyone who is needing care in the home.

We have been very impressed by the quality of care provided by all of your carers. They have always been very friendly and professional and have become friends we welcome into our house. We would have no hesitation to welcome them back should the need arise.

Right at Home looked after my nan who had late-stage dementia. The carers were amazing and built a fantastic relationship with her. The management team ensured that she had continuity of care and that we were always updated with how things were going. Staff provided invaluable support during a very difficult time. We'll recommend them to everyone!

Sadly, the time has come for my husband to move into a care home; but I am grateful to our carers for helping to make his last few years at home reasonably contented and stimulating. They were always patient, sensible and cheerful. They were good friends to both of us. I shall miss them.

Right at Home have been excellent with my parents. I live overseas and it is such a comfort to know the carers are going in and taking such good care of them. The carers are patient and flexible to my parents requirements and have spent time understanding they individual needs. It is not an easy job to balance the right care and acceptance of my parents to help, Right at Home carers have absolutely supported this journey.

Thank you Right at Home ladies for the way you look after our mum. Mum has dementia and everyone treats her with such care it takes the worry away from the family. Mum was married for 63 years until Dad passed in 2019, she sometimes gets upset and confused as to where Dad is but you ladies comfort her. This means a lot to us as a family and makes a difference to Mum. If asked if she wants a drink or something to eat 9 out of 10 times she says no, but you know how to get around this, and 9 times out of 10 she will have a drink and something to eat. It took her some time to get used to people coming into her home. I'm sure she made it difficult for you ladies at first, but now she looks forward to your visits. We also want to thank the office staff who are always there when needed. Thank you everyone we wouldn't be without you. The app is brilliant to keep us updated with how Mum has been and we can react to the comments. Thank you.

Having recently been discharged from hospital and having heard Right at Home provided an excellent service I contacted them and I received brilliant personal care. I would not hesitate to recommend the service to friends or family. Personal care means just that and I was treated with dignity and respect at all times.

As an elderly frail 98-year-old living independently with limited mobility, I need assistance with my daily activities. I routinely receive care for one hour each day; primarily to assist with bathing and dressing. I have comfort in knowing who will be attending in advance and have a consistent team of carers over the week. The care and attention I receive are exemplary and personalised to my individual requirements. Each and every carer always shows me the utmost respect, whilst being naturally friendly and approachable.

I would and have recommended Right at Home (South Trafford) to others considering employing carers to undertake home visits.

I wish Right at Home continued success in the future.