Bluebird Care Bath & North East Somerset is committed to delivering high-quality, safe, and person-centred care that allows customers to remain in the comfort and familiarity of their own homes. Their comprehensive range of services includes companionship, medication administration, personal care, domestic support, and specialist support such as dementia care, complex care, and palliative care.
A key strength of Bluebird Care Bath & NE Somerset is its nurse-led care approach, which...
Care Provided by Bluebird Care Bristol, Bath & NE Somerset
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £41 - £45
- Weekly Live-in Care Fees: £1,700 - £2,300
- 30 Minute Visiting Care Fees: £35 - £37
Contact Bluebird Care Bristol, Bath & NE Somerset to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Melony Fairchild (Operations Director)
Bluebird Care Bristol, Bath & NE Somerset Reviews (24)
Bluebird Care Bristol, Bath & NE Somerset has a Review Score of 9.5 (9.486) out of 10, based on 12 reviews in the last 2 years.
Over all time Bluebird Care Bristol, Bath & NE Somerset has 24 reviews.
The carers are friendly, polite and professional. They clean my bungalow, do the washing up, get food shopping and prescriptions. I have had this service since June 2024.I am happy with my care and support package. Thank you.
Thank you so much for your lovely feedback. We're really pleased to hear that you're happy with the care and support you've been receiving. It means a lot to us to know that our team has been able to help make things a little easier for you. We're proud to have such friendly and dedicated carers,...
Bluebird looked after my husband for the last 9 months of his life. Following a fall in surgery a few weeks after his passing I had no hesitation in asking them to look after me. They have once again been kind and caring and have played a key role in my gradual recovery.
Thank you so much for your heartfelt words. We are truly honored to have been able to care for your husband during such an important time, and it means a great deal to us that you trusted us to support you as well. Our team is deeply committed to providing kind and compassionate care, and it's...
I am very happy with the service that they provide. I have only praise for the care they provide.
When I have had reason to complain. They always rectify any problem that I may have had in a timely manner.
Hope you find this feedback helpful.
Thank you for taking the time to leave such a detailed and kind review. We're happy to hear that you had such a great experience and will gladly pass your kind words on to the team.
All the best,
Bluebird Care Bath
Timing of weekend visits has been erratic, despite my requests that it should always be around 8 am. However, I do feel really supported by Bluebird and just wish it wasn't quite so expensive!
Thank you so much for your thoughtful and honest feedback. We're really pleased to hear that you've had a good overall experience with Bluebird Care, and that you've found our team to be reliable, caring, and conscientious. That truly means a lot to us. We're also grateful that you raised concerns...
Our mother has had carers from Bluebird Care since January 2025. After a short hospital stay it was necessary for her to have carers assist her with her personal care and help twice a day. The visiting times had to be adjusted to help with the care that was required in the morning and evening. Our mother is very happy with the carers that visit and she is building up a good relationship with the ones that visit regularly and understand her daily needs. It gives us peace of mind that someone is going in to care for her twice a day when family are not there and that she is able to talk to them of any concerns. The information for each visit is recorded after each visit so the family are able to check that all is well. We would recommend Bluebird Care to others .
It's wonderful to hear that she is building strong relationships with her regular carers and feels comfortable...
They have been professional and caring whilst helping her.
I have only praise for them, no negatives at all.
Thank you so much for your kind words. Were truly grateful to hear that our carers have been able to support your wife with the sensitivity and care she needs, especially during such a challenging time of day.It means a great deal to us that youve found the team both professional and compassionate....
Over this lengthy period a few of their carers have been outstanding.
Since January 2025 Bluebird has improved their service to me and proved
that they know me well. They have been flexible, rising to various requests for care at different times. They have been sending a limited team of carers that I know really well.
A few of their carers are a joy to have around. They are seemingly always cheerful and know how to make me laugh or calm me down when needed. They are extremely efficient. They have a knack for picking up new skills fast and learning details really quickly. They take the initiative to carry out tasks themselves without being reminded what to do.
They are able to cook and make well-presented appetising meals - important to clients like me, who sometimes lack an appetite. Some have even surprised me with little extra kind and thoughtful touches.
Thank you so much for your kind and thoughtful feedback. Were truly grateful that you've taken the time to share your experience with Bluebird Care.Its heartening to hear that the improvements made since January 2025 have made a positive difference in your care. We're especially glad that our...
The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an amazing team of carers coming into me daily, I'm really content and for the first time in twenty years, I feel accepting of the fact that I need care. The carers respect my privacy and push me to be independent in a safe way. Thank you Bluebird for enabling me to stay in my own home.
Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and are delighted to hear that you've had such a positive experience with Bluebird Care over the past four years. It's wonderful to know that the care manager has been a supportive and caring presence,...
I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the office personnel.
All the carers are punctual well presented and friendly.
Over the year my situation has improved as has that of my wife.
Since having the care services we are now able to enjoy life together.
Thanks for all the efforts of everyone.
Thank you so very much for taking the time to leave us this glorious review. It is truly heartwarming to hear that we have been assistive with both yourselves and your wife's recuperation. Our signature outstanding service aims to increase well-being and enhance lives, and it is utterly magnificent to hear that we have been instrumental in helping you to enjoy your life together!
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and professionalism that was shown to my friend, especially by the live-in carer who was superb. My thanks goes to all the staff at Bluebird Care.
Thank you so very much for the beautiful feedback on our support of your friend. It has been our pleasure to assist him and yourself with his care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe...
Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly.
Could not fault the service provided in any way.
Thank you for sharing your experience of our care. We strive to deliver the highest standard of professional care whilst peppering visits with kindness, empathy and compassion. Our care experts are smile spreaders, aiming to bring far more than just practical support. We endeavour to match our...
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
Thank you so much for sharing your experience of our service; I am thrilled to read that you have been reassured and supported. Taking the first step and investigating the possibility of professional care at home can be a stressful time, our team seeks to smooth your journey, making accessing CQC...
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got the jobs done (especially one of the main carers). They are reliable, professional, can adapt, from the manager through to carers they were great. Thank you.
It was our honour to support your mother and father in their home. Creating and maintaining a safe, comfortable, supportive environment for each customer who wishes to remain at home until their final day is possibly the most special service we provide. We know that care requirements can evolve...
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
Thank you for sharing your experience of our home care respite service; I am thrilled to read that your father received our signature gold standard of service! Taking the first step and investigating the possibility of professional care at home can be a stressful time, especially when enquiring...
Bluebird has made what may have been the most difficult month of my life so much easier. Every single one of their team went above and beyond in every single visit, making my nan's last hours on this Earth comfortable, clean and cheerful and keeping my grandad safe - as well as tending to our emotional wellbeing as relatives. Every single member of Bluebird we encountered used their initiative and got stuck in, in an environment that could be challenging at times. I felt so confident leaving my grandparents in their care allowing us to concentrate on other things. I cannot thank you all enough, we will remember you forever.
What an extraordinary kindness is it to share this experience. Palliative and end-of-life home care is something that we do frequently for Bath and Bristol residents, but the experience is deeply felt, intensely private, and not often shared in the public domain. I sincerely appreciate you sharing...
Care staff are very friendly and helpful. Bluebird provide a very good service, during the visit they always ask if there is anything more I want done if they have time. Timing of the app could be late at times. I have always understood my time would be around 7.50, but the last few weeks I have been up at 7.30; one day it was until 10 but no one came until 10.15 and I had done what I would do in the meantime. I know someone has to be first and someone later. As for care and attention, I cannot fault their time with me. A great team of carers, could not wish for better care.
Thank you for sharing your thoughts on our service; it has been our pleasure to support you to remain safe and happy in your Keynsham home. Engaging with our customers is an ongoing focus for our team and you are always so keen to be involved - I must say thank you for your willingness to help...
My care has been excellent. I had an issue with a female carer, which was resolved. I have stated that I prefer female carers, but I still get male carers.
Thank you for sharing your experience of our care. I am delighted to hear that you find our care to be excellent! We strive to deliver the highest standard of professional care during every visit whilst peppering those visits with kindness, empathy, and compassion. Our carers are expert smile...
Their carers are a high standard - they are obviously well-trained and have met and exceeded our hopes.
Within weeks, our mother was thriving, supported by an able team.
And, overseen by an excellent care manager.
We would not hesitate to recommend Bluebird to anyone who wants high-quality care and peace of mind.
Thank you for the beautiful feedback on our support of your mother in her Lawrence Hill home. It has been our pleasure to assist her with her care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe,...
Really good group of carers, very happy with the service. Everyone has been kind and considerate.
Thank you so much for sharing your experience of our home care support. It has been wonderful getting to know you and assist you to remain safe and happy at home. With a keen focus on delivering reablement and fostering your independence, your care assistants and our wider team have thoroughly...
On the whole, the care I have received has been good. I have had many above and beyond, but I have also had a few that were unacceptable. Any issues have been dealt with promptly and professionally and for the most part to my satisfaction. There are ongoing niggles but I am working with Bluebird and they are working with me to resolve issues. Continuity of care needs to be maintained.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2025- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Bristol, Bath & NE Somerset.
Awards / Recognitions (3)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
- Recipient: Bluebird Care Bristol, Bath & NE SomersetDate: Wednesday 01 Jun 2011
Meet the Team (3)
Tim brings extensive business management experience to his role overseeing Bluebird Care Bristol, Bath and North East Somerset. Before venturing into home care, he led a successful multi-channel retail business. However, his perspective changed when his grandfather’s dementia highlighted the urgent need for high-quality, compassionate care. This personal experience inspired him to open his first Bluebird Care office, where they have provided a high-quality service for over a decade, achieving an ‘Outstanding’ CQC rating for the branch. Tim is dedicated to making a difference and ensures all carers receive advanced training, allowing them to specialise in areas such as dementia, post-op rehabilitation, Parkinson’s, and complex care. He is focused on matching clients with the right carers based on personality and expertise, ensuring a truly personalised service. His own father now benefits from live-in care, fuelling his on-going commitment to provide exceptional services to his local communities. With Bluebird franchise partner, Peter Slough they now operate the largest multi branch franchise business within the Bluebird Care network, providing home care services across Southwest England, Oxfordshire and London.
Emma is the Registered Manager for Bluebird Care Bath & North East Somerset, bringing a wealth of experience and clinical knowledge to her role. A Registered Nurse with a strong foundation in social care, Emma began her career supporting individuals in the community, which gave her a deep, first-hand understanding of the needs and challenges faced by those receiving care.
Her passion for helping others led her to qualify in Adult Nursing, where she went on to build experience in acute and critical care settings—further broadening her clinical insight and leadership skills.
Rebecca is the Business Development Manager and Relationship Manager at Bluebird Care Bristol, Bath & North East Somerset, with nearly 10 years of experience in the social care sector. Having worked her way up from coordinator to Registered Manager.
Rebecca held the position of Registered Manager for three years, overseeing the delivery of care services and ensuring compliance with regulations.
Her extensive background includes working with complex and clinical clients in the community, where she developed a deep understanding of personalised care and the unique needs of individuals.
Frequently Asked Questions about Bluebird Care Bristol, Bath & NE Somerset
How many Carers does Bluebird Care Bristol, Bath & NE Somerset employ?
Bluebird Care Bristol, Bath & NE Somerset employs 94 carers.
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