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A key strength of the service is its nurse-led approach, providing clinical oversight and expert guidance for individuals with more complex...
Bluebird Care Bristol, Bath & North East Somerset is committed to delivering high-quality, safe and person-centred care that enables people to remain in the comfort and familiarity of their own homes. Services include companionship, medication support, personal care, domestic assistance, dementia care, complex care, palliative care, and specialist nurse-led care.
A key strength of the service is its nurse-led approach, providing clinical oversight and expert guidance for individuals with more complex health needs. Experienced registered nurses work closely with care teams, customers and families to develop and review tailored care plans, ensuring support remains safe, effective and responsive as needs change.
Whether providing visiting home care or live-in care, the focus remains on promoting dignity, independence and wellbeing. With a compassionate, highly trained team and personalised approach, customers receive support that is shaped around their individual health requirements, preferences and lifestyle goals.
To find out more, a free, no-obligation consultation and assessment can be arranged at home or in hospital to discuss the most appropriate care options for an individual or their loved one.
Care Provided by Bluebird Care Bristol, Bath & NE Somerset
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Bluebird Care Bristol, Bath & NE Somerset for full pricing details and T&Cs.
Contact Bluebird Care Bristol, Bath & NE Somerset to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Louise Kroll (Regisered Manager)
Bluebird Care Bristol, Bath & NE Somerset Reviews (28)
Bluebird Care Bristol, Bath & NE Somerset has a Review Score of 9.4 (9.430) out of 10, based on 13 reviews in the last 2 years.
Over all time Bluebird Care Bristol, Bath & NE Somerset has 28 reviews.
After mum...
After mum passed away, Bluebird cared for Dad for two and a half years, and I was very pleased with the service. The carers were always friendly and professional, and we would have the same group of carers visit him regularly.
The app was really helpful to see what he had eaten, how he was, and any observations they had. Bluebird were able to take him to hospital appointments that I couldn't, the communication was great with the carers and the office staff.
Any changes required, such as upping his visits, or organising a live-in carer while I was on holiday, were dealt with swiftly.
Overall I was very happy with the service my father received, and I would recommend Bluebird Care Bristol highly.
We...
Thank you so much for taking the time to share your experience with Bluebird Care Bristol. It was a privilege to support your family through such a difficult time, first helping your mother return home for her final weeks and then caring for your father over the following two and a half years.We are especially pleased that the continuity of his care, communication from our carers and office team, and the flexibility to adapt his support as his needs changed gave you reassurance. Knowing that our team could also help with appointments and provide additional support when you were away is exactly the kind of dependable, person-centred service we strive to provide.
Thank you for placing your trust in us for the care of both your parents and for your very kind recommendation. Your words will mean a great deal to the whole Bluebird Care Bristol team.
I value the support that Bluebird Care give me and the communication that carers and office team give me.
I value the support that Bluebird Care give me and the communication that carers and office team give me.
Thank you for taking the time to leave us a review.
We're so pleased to hear that you value the support you receive from Bluebird Care and that both our carers and office team have provided the communication and reassurance you deserve. We know how important it is to feel supported and...
Thank you for taking the time to leave us a review.
We're so pleased to hear that you value the support you receive from Bluebird Care and that both our carers and office team have provided the communication and reassurance you deserve. We know how important it is to feel supported and well-informed, and we're delighted this has been your experience.
Thank you for your trust in our team. It is a privilege to support you, and we look forward to continuing to provide the highest standard of care.
We started our care for my Dad now 93 at Bluebird, 3 years ago to provide companionship taking him shopping and out for a lunch. This has taken a lot of stress away from the family and most of the carers have been to Dad liking. It is a hard time when your elders go through these times and we...
We started our care for my Dad now 93 at Bluebird, 3 years ago to provide companionship taking him shopping and out for a lunch. This has taken a lot of stress away from the family and most of the carers have been to Dad liking. It is a hard time when your elders go through these times and we cannot thank Bluebird enough!
Thank you so much for taking the time to share your wonderful feedback. It means a great deal to us to know that we have been able to support both your dad and your family over the past three years.
We understand how challenging it can be when a loved one needs extra support, and we're delighted...
Thank you so much for taking the time to share your wonderful feedback. It means a great deal to us to know that we have been able to support both your dad and your family over the past three years.
We understand how challenging it can be when a loved one needs extra support, and we're delighted that the companionship, shopping trips, and outings have not only brought enjoyment to your dad but have also helped ease the pressure on your family. Building trusting relationships is at the heart of what we do, so it's lovely to hear that our carers have made such a positive difference.
Your kind words will be shared with the team, who will be incredibly proud to know the impact they have had. Thank you for placing your trust in Bluebird Care-we feel privileged to be part of your dad's journey and look forward to continuing to support him and your family.
The friendly and efficient staff at Bluebird certainly know their stuff. They are taking excellent care of my 92 year old dad who has dementia. Dad is being cared for at home. This started out with a Bluebird carer for one hour a day but this has recently been extended to having a live-in carer....
The friendly and efficient staff at Bluebird certainly know their stuff. They are taking excellent care of my 92 year old dad who has dementia. Dad is being cared for at home. This started out with a Bluebird carer for one hour a day but this has recently been extended to having a live-in carer. Bluebird are also helping me by liaising on my behalf with care staff from other organisations, such as the GP clinic and NHS hospital staff. So Dad now has a hospital bed, oxygen etc. in his bedroom. I would have been overwhelmed trying to organise this myself. I am amazed by how many different organisations/departments are involved with the care of the elderly. Dad found carer help difficult to accept at first and refused help with washing. But now he's happy and says he's being "waited on hand and foot". The best part is that, now he is being assisted to feed and drink properly (not just eating cake and yoghurt exclusively) he seems to be getting back to his old self.
We understand how overwhelming it can be to coordinate care and communicate with the many...
Thank you so much for taking the time to share such a thoughtful review. It means a great deal to the whole Bluebird team to hear how much of a difference our care and support has made to your dad and to you.We understand how overwhelming it can be to coordinate care and communicate with the many different organisations and professionals involved, so we are pleased that we have been able to help liaise with the GP and NHS teams and support the arrangements for your dad's equipment and ongoing care at home.
It is wonderful to hear how well he has adapted to having carers and that he is now enjoying being "waited on hand and foot"! Most importantly, we're delighted that with the right support with eating and drinking, he is beginning to get back to his old self.
Thank you again for your kind words and for trusting Bluebird to support your dad. We are very pleased to be part of his care journey.
The care is excellent, I have no complaints at all. All staff are kind, generous, always happy and always likes to have a chat, especially about myself and my family who are very good. Always on time, and care is wonderful. Could not complain about anything.
The care is excellent, I have no complaints at all. All staff are kind, generous, always happy and always likes to have a chat, especially about myself and my family who are very good. Always on time, and care is wonderful. Could not complain about anything.
Hi Shirley,
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you have been so happy with the care and support provided by our team at Bluebird Care Bath.
It is wonderful to know that our carers have made such a positive difference through...
Hi Shirley,
Thank you so much for taking the time to leave such a lovely review. We are delighted to hear that you have been so happy with the care and support provided by our team at Bluebird Care Bath.
It is wonderful to know that our carers have made such a positive difference through their kindness, reliability and friendly conversations. Building genuine relationships while providing compassionate, high-quality care is incredibly important to us, and your feedback means a great deal to both our carers and office team.
Thank you again for your kind words and continued trust in our service.
Kind regards,Bluebird Care - Bath
The carers are friendly, polite and professional. They clean my bungalow, do the washing up, get food shopping and prescriptions. I have had this service since June 2024.I am happy with my care and support package. Thank you.
The carers are friendly, polite and professional. They clean my bungalow, do the washing up, get food shopping and prescriptions. I have had this service since June 2024.I am happy with my care and support package. Thank you.
Thank you so much for your lovely feedback. We're really pleased to hear that you're happy with the care and support you've been receiving. It means a lot to us to know that our team has been able to help make things a little easier for you. We're proud to have such friendly and dedicated carers,...
Thank you so much for your lovely feedback. We're really pleased to hear that you're happy with the care and support you've been receiving. It means a lot to us to know that our team has been able to help make things a little easier for you. We're proud to have such friendly and dedicated carers, and your kind words will mean a great deal to them. Thank you again for sharing your experience we're looking forward to continuing to support you.
Bluebird looked after my husband for the last 9 months of his life. Following a fall in surgery a few weeks after his passing I had no hesitation in asking them to look after me. They have once again been kind and caring and have played a key role in my gradual recovery.
Bluebird looked after my husband for the last 9 months of his life. Following a fall in surgery a few weeks after his passing I had no hesitation in asking them to look after me. They have once again been kind and caring and have played a key role in my gradual recovery.
Thank you so much for your heartfelt words. We are truly honored to have been able to care for your husband during such an important time, and it means a great deal to us that you trusted us to support you as well. Our team is deeply committed to providing kind and compassionate care, and it's...
Thank you so much for your heartfelt words. We are truly honored to have been able to care for your husband during such an important time, and it means a great deal to us that you trusted us to support you as well. Our team is deeply committed to providing kind and compassionate care, and it's wonderful to hear that we've been able to play a part in your recovery. Please know we are always here for you, and we look forward to continuing to support you on your journey. Thank you again for sharing your experience.
I am very happy with the service that they provide. I have only praise for the care they provide.
When I have had reason to complain. They always rectify any problem that I may have had in a timely manner.
Hope...
I am very happy with the service that they provide. I have only praise for the care they provide.
When I have had reason to complain. They always rectify any problem that I may have had in a timely manner.
Hope you find this feedback helpful.
Thank you for taking the time to leave such a detailed and kind review. We're happy to hear that you had such a great experience and will gladly pass your kind words on to the team.
All the best,
Bluebird Care Bath
Timing of weekend visits...
Timing of weekend visits has been erratic, despite my requests that it should always be around 8 am. However, I do feel really supported by Bluebird and just wish it wasn't quite so expensive!
Thank you so much for your thoughtful and honest feedback. We're really pleased to hear that you've had a good overall experience with Bluebird Care, and that you've found our team to be reliable, caring, and conscientious. That truly means a lot to us. We're also grateful that you raised concerns...
Thank you so much for your thoughtful and honest feedback. We're really pleased to hear that you've had a good overall experience with Bluebird Care, and that you've found our team to be reliable, caring, and conscientious. That truly means a lot to us. We're also grateful that you raised concerns in the past we always strive to address issues quickly and respectfully, and we're glad to know your previous concern was resolved to your satisfaction. We take your recent comments about visit timings seriously and will do our best to ensure greater consistency going forward, especially around your preferred weekend timing. Your feeling of support from us is exactly what we aim for, and we understand your concerns about cost it's something we're continually reviewing while working hard to maintain the highest standards of care. Thank you again for sharing your experience, and please don't hesitate to reach out if there's anything further we can do to improve your care.
Our mother has had carers from Bluebird Care since January 2025. After a short hospital stay it was necessary for her to have carers assist her with her personal care and help twice a day. The visiting times had to be adjusted to help with the care that was required in the morning and evening....
Our mother has had carers from Bluebird Care since January 2025. After a short hospital stay it was necessary for her to have carers assist her with her personal care and help twice a day. The visiting times had to be adjusted to help with the care that was required in the morning and evening. Our mother is very happy with the carers that visit and she is building up a good relationship with the ones that visit regularly and understand her daily needs. It gives us peace of mind that someone is going in to care for her twice a day when family are not there and that she is able to talk to them of any concerns. The information for each visit is recorded after each visit so the family are able to check that all is well. We would recommend Bluebird Care to others .
It's wonderful to hear that she is building strong relationships with her regular carers and feels comfortable...
Thank you so much for taking the time to share your kind words and thoughtful feedback. We are truly grateful for the trust you've placed in Bluebird Care to support your mother's needs.It's wonderful to hear that she is building strong relationships with her regular carers and feels comfortable and supported during each visit. We understand how important it is for both our customers and their families to feel reassured, and we're so pleased that the care and consistency we provide is giving you peace of mind.
We also appreciate you highlighting the communication and visit records we aim to keep families informed and involved every step of the way.
Thank you again for your recommendation. It means a great deal to us and our team.
They have been professional and caring whilst helping her.
I have only praise for them, no negatives at all.
They have been professional and caring whilst helping her.
I have only praise for them, no negatives at all.
Thank you so much for your kind words. Were truly grateful to hear that our carers have been able to support your wife with the sensitivity and care she needs, especially during such a challenging time of day.It means a great deal to us that youve found the team both professional and compassionate....
Thank you so much for your kind words. Were truly grateful to hear that our carers have been able to support your wife with the sensitivity and care she needs, especially during such a challenging time of day.It means a great deal to us that youve found the team both professional and compassionate. Knowing that their support has made a positive difference is incredibly encouraging, and well be sure to pass along your praise to them.Thank you again for taking the time to share your experienceits a privilege to be part of your care journey.
Over this lengthy period a few of their carers have been outstanding.
Since January 2025 Bluebird has improved their service to me and proved
that they know me well. They have been flexible, rising to...
Over this lengthy period a few of their carers have been outstanding.
Since January 2025 Bluebird has improved their service to me and proved
that they know me well. They have been flexible, rising to various requests for care at different times. They have been sending a limited team of carers that I know really well.
A few of their carers are a joy to have around. They are seemingly always cheerful and know how to make me laugh or calm me down when needed. They are extremely efficient. They have a knack for picking up new skills fast and learning details really quickly. They take the initiative to carry out tasks themselves without being reminded what to do.
They are able to cook and make well-presented appetising meals - important to clients like me, who sometimes lack an appetite. Some have even surprised me with little extra kind and thoughtful touches.
Thank you so much for your kind and thoughtful feedback. Were truly grateful that you've taken the time to share your experience with Bluebird Care.Its heartening to hear that the improvements made since January 2025 have made a positive difference in your care. We're especially glad that our...
Thank you so much for your kind and thoughtful feedback. Were truly grateful that you've taken the time to share your experience with Bluebird Care.Its heartening to hear that the improvements made since January 2025 have made a positive difference in your care. We're especially glad that our efforts to provide a consistent and familiar team have brought you comfort and confidence. It means a great deal to us that you've found several of our carers to be outstanding, not just in their professionalism, but also in the warmth and joy they bring to your home.Your comments about their initiative, efficiency, and ability to adapt are exactly the qualities we strive for in our care teams. We're also delighted to hear that the meals prepared have been both appetising and uplifting, and that those extra thoughtful touches have not gone unnoticed.We look forward to continuing to support you and will share your lovely words with the team. Thank you again for trusting us with your care.
The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an...
The care manager who runs the office really cares about the clients and is always in contact. It's taken a while but I've finally got an amazing team of carers coming into me daily, I'm really content and for the first time in twenty years, I feel accepting of the fact that I need care. The carers respect my privacy and push me to be independent in a safe way. Thank you Bluebird for enabling me to stay in my own home.
Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and are delighted to hear that you've had such a positive experience with Bluebird Care over the past four years. It's wonderful to know that the care manager has been a supportive and caring presence,...
Thank you so much for your kind and thoughtful review. We are truly grateful for your feedback and are delighted to hear that you've had such a positive experience with Bluebird Care over the past four years. It's wonderful to know that the care manager has been a supportive and caring presence, and that the team of carers has been able to help you maintain your independence in a respectful and safe manner.We're honored to be a part of your journey and to have contributed to you feeling more content and comfortable in your own home. Your trust and satisfaction mean the world to us, and we will continue to strive to provide the best care possible. Thank you again for sharing your experience!
I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the...
I spent some time seeking advice on who to choose to give the care needed. I chose Bluebird and my wife has received excellent care from the individual carers and good assistance from the office personnel.
All the carers are punctual well presented and friendly.
Over the year my situation has improved as has that of my wife.
Since having the care services we are now able to enjoy life together.
Thanks for all the efforts of everyone.
Thank you so very much for taking the time to leave us this glorious review. It is truly heartwarming to hear that we have been assistive with both yourselves and your wife's recuperation. Our signature outstanding service aims to increase well-being and enhance lives, and it is utterly magnificent to hear that we have been instrumental in helping you to enjoy your life together!
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and...
It was such a relief to have a very professional company working with me to care for my friend who needed 24/7 care at home. The staff, from the very first phone call, put me at ease and everything from there was extremely well handled. I cannot thank them enough for all the care, advice and professionalism that was shown to my friend, especially by the live-in carer who was superb. My thanks goes to all the staff at Bluebird Care.
Thank you so very much for the beautiful feedback on our support of your friend. It has been our pleasure to assist him and yourself with his care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe...
Thank you so very much for the beautiful feedback on our support of your friend. It has been our pleasure to assist him and yourself with his care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe and promote dignity and independence. The team work tirelessly to ensure each care plan is delivered with the customer's requirements in mind; I am delighted to read that you experienced our signature gold standard of care. As a CQC Outstanding company, we work with our customers, their friends and families and other healthcare professionals to change lives. Compassionate and outstanding care is the aim, so achieving this goal for you both is simply wonderful. Thank you again for sharing your experience - I will pass your words on to our team and to our live-in carer who provided the support.
Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly.
Could not...
Before going ahead, a member of staff met with Mum to fully understand her needs and ensure the service provided was tailored accordingly.
Could not fault the service provided in any way.
Thank you for sharing your experience of our care. We strive to deliver the highest standard of professional care whilst peppering visits with kindness, empathy and compassion. Our care experts are smile spreaders, aiming to bring far more than just practical support. We endeavour to match our...
Thank you for sharing your experience of our care. We strive to deliver the highest standard of professional care whilst peppering visits with kindness, empathy and compassion. Our care experts are smile spreaders, aiming to bring far more than just practical support. We endeavour to match our customers to their ideal care experts based on specialisms, preferences, personalities and interests. Your feedback is critical to us so we can ensure your experience is nothing less than exceptional; it is our honour to support your mum to remain safe and happy at home.
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
From the very first assessment, we were impressed with the down to earth but caring feeling for us. We had several visits to enable me to go shopping and felt very relaxed leaving my husband with the gentleman carer. Thank you so much for helping us with this difficult situation.
Thank you so much for sharing your experience of our service; I am thrilled to read that you have been reassured and supported. Taking the first step and investigating the possibility of professional care at home can be a stressful time, our team seeks to smooth your journey, making accessing CQC...
Thank you so much for sharing your experience of our service; I am thrilled to read that you have been reassured and supported. Taking the first step and investigating the possibility of professional care at home can be a stressful time, our team seeks to smooth your journey, making accessing CQC Outstanding care a seamless experience. We pride ourselves on providing a bespoke service for each individual to ensure all needs are met.
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got...
Bluebird Care is absolutely fantastic. They helped us through a very difficult time. Mum was poorly and Dad had dementia. The care and professionalism my parents received from Bluebird was second to none. They were there when Mum passed and dealt so well with Mum, Dad and us. They were warm, got the jobs done (especially one of the main carers). They are reliable, professional, can adapt, from the manager through to carers they were great. Thank you.
It was our honour to support your mother and father in their home. Creating and maintaining a safe, comfortable, supportive environment for each customer who wishes to remain at home until their final day is possibly the most special service we provide. We know that care requirements can evolve...
It was our honour to support your mother and father in their home. Creating and maintaining a safe, comfortable, supportive environment for each customer who wishes to remain at home until their final day is possibly the most special service we provide. We know that care requirements can evolve rapidly; our ability to respond immediately and fulfil every request - from additional visits to 24-hour care - was, I know, a critical resource for your family in a time of need. Our professional care is built on a foundation of compassion, kindness, and empathy - unteachable values. When delivering support, particularly palliative and end-of-life care, these values create a warm, comfortable, reassuring care experience. To reiterate, it was our honour to support your parents in their time of need; thank you for sharing your experience of our service.
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
I can highly recommend Bluebird Care. Throughout the difficult time of getting care for my father Bluebird have been nothing but kind, compassionate and helpful. They accommodated all our needs very quickly and easily and they were a pleasure to work with. Thank you Bluebird.
Thank you for sharing your experience of our home care respite service; I am thrilled to read that your father received our signature gold standard of service! Taking the first step and investigating the possibility of professional care at home can be a stressful time, especially when enquiring...
Thank you for sharing your experience of our home care respite service; I am thrilled to read that your father received our signature gold standard of service! Taking the first step and investigating the possibility of professional care at home can be a stressful time, especially when enquiring from further afield. Our team seeks to smooth your journey, making accessing CQC Outstanding care a seamless experience. Responsive, thorough, and values-led, we are best placed to provide respite service to discerning Bristol and BANES residents. Supporting your father to stay safe and happy in his Cotham home was our top priority and we are at the ready to assist again should you require our Bluebirds!
Bluebird has made what may have been the most difficult month of my life so much easier. Every single one of their team went above and beyond in every single visit, making my nan's last hours on this Earth comfortable, clean and cheerful and keeping my grandad safe - as well as tending to our...
Bluebird has made what may have been the most difficult month of my life so much easier. Every single one of their team went above and beyond in every single visit, making my nan's last hours on this Earth comfortable, clean and cheerful and keeping my grandad safe - as well as tending to our emotional wellbeing as relatives. Every single member of Bluebird we encountered used their initiative and got stuck in, in an environment that could be challenging at times. I felt so confident leaving my grandparents in their care allowing us to concentrate on other things. I cannot thank you all enough, we will remember you forever.
What an extraordinary kindness is it to share this experience. Palliative and end-of-life home care is something that we do frequently for Bath and Bristol residents, but the experience is deeply felt, intensely private, and not often shared in the public domain. I sincerely appreciate you sharing...
What an extraordinary kindness is it to share this experience. Palliative and end-of-life home care is something that we do frequently for Bath and Bristol residents, but the experience is deeply felt, intensely private, and not often shared in the public domain. I sincerely appreciate you sharing your experience of our end-of-life care here; it was a great honour to deliver support for your Nan, caring for her night and day. A decline in health can happen quickly, our carers are constantly monitoring well-being and our service is agile when it comes to making changes to the level of support provided. This responsiveness was critical for your family in a time of great need and anxiety. Keeping your nan comfortable and happy in her Hartcliffe home was incredibly special for our Bluebirds. Our carers approach with compassion, empathy, and kindness to instil confidence and ease stress. Thank you for allowing us to support your beloved Nan and your whole family during her passing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Bristol, Bath & NE Somerset.
Awards / Recognitions (4)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care Bristol, Bath & NE Somerset.
Meet the Team (8)

Tim brings extensive business management experience to his role overseeing Bluebird Care Bristol, Bath and North East Somerset. Before venturing into...
Tim brings extensive business management experience to his role overseeing Bluebird Care Bristol, Bath and North East Somerset. Before venturing into home care, he led a successful multi-channel retail business. However, his perspective changed when his grandfather’s dementia highlighted the urgent need for high-quality, compassionate care. This personal experience inspired him to open his first Bluebird Care office, where they have provided a high-quality service for over a decade, achieving an ‘Outstanding’ CQC rating for the branch. Tim is dedicated to making a difference and ensures all carers receive advanced training, allowing them to specialise in areas such as dementia, post-op rehabilitation, Parkinson’s, and complex care. He is focused on matching clients with the right carers based on personality and expertise, ensuring a truly personalised service. His own father now benefits from live-in care, fuelling his ongoing commitment to provide exceptional services to his local communities. With Bluebird franchise partner, Peter Slough, they now operate the largest multi-branch franchise business within the Bluebird Care network, providing home care services across Southwest England, Oxfordshire and London.

With over 22 years’ experience, Melony leads operations across Bluebird Care and is a CQC-nominated individual, ensuring care is delivered safely, consistently, and to the highest standards.

With over 13 years’ experience, Kelly leads recruitment and people development, ensuring you’re supported by skilled, reliable and well-matched carers, ensuring CQC standards are upheld.

With over 10 years’ experience, Estelle leads quality and compliance, ensuring every service meets rigorous standards and remains consistently CQC inspection-ready.

With 32 years of experience in the care sector, Louise has worked across a wide range of roles, including carer, care coordinator, care manager,...
With 32 years of experience in the care sector, Louise has worked across a wide range of roles, including carer, care coordinator, care manager, deputy manager and registered manager. She holds NVQ Levels 2, 3 and 5 in Health and Social Care and brings extensive hands-on experience across mental health, challenging behaviour, learning disabilities and domiciliary care. Louise is known for her positive outlook, supportive leadership style and open-door approach, creating environments where both staff and service users feel valued and empowered.

Keely is the Deputy Manager at Bluebird Care Bristol, Bath & North East Somerset, bringing a wealth of experience and a compassionate approach to...
Keely is the Deputy Manager at Bluebird Care Bristol, Bath & North East Somerset, bringing a wealth of experience and a compassionate approach to everything she does in her role. Keely is instrumental in overseeing the daily operations of care services, ensuring that our clients receive the highest quality of care tailored to their individual needs. She works closely with the care team to implement care plans, train staff, and monitor the well-being of each customer, ensuring their safety, comfort, and happiness

Emily is the Clinical Care Manager at Bluebird Care Bath, Bristol & Northeast Somerset. A Registered Nurse with 17 years’ experience across oncology,...
Emily is the Clinical Care Manager at Bluebird Care Bath, Bristol & Northeast Somerset. A Registered Nurse with 17 years’ experience across oncology, haematology and intensive care, she has worked internationally in complex clinical settings. Emily now supports customers with high-acuity needs, ensuring safe, responsive and person-centred care at home.

Natasha is an experienced operations and care leader with over 21 years in the health and social care sector. She has worked across a wide range of...
Natasha is an experienced operations and care leader with over 21 years in the health and social care sector. She has worked across a wide range of services, including domiciliary care, supported living, complex care and extra care housing, holding senior roles such as Operations Manager, Area Manager and Registered Manager. Natasha has extensive experience working with regulatory bodies, including CQC, CIW and local authorities. She is known for driving service improvement, strengthening compliance and transforming underperforming services into high-quality, person-centred environments. Natasha holds QCF Level 5 in Leadership and Management, as well as Levels 2 and 3 qualifications. She is passionate about delivering safe, effective care and building strong relationships with customers, families, commissioners and other stakeholders.
Frequently Asked Questions about Bluebird Care Bristol, Bath & NE Somerset
How many Carers does Bluebird Care Bristol, Bath & NE Somerset employ?
Bluebird Care Bristol, Bath & NE Somerset employs 94 carers.
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