Bluebird Care Bristol, Bath & NE Somerset

Tim brings extensive business management experience to his role overseeing Bluebird Care Bristol, Bath and North East Somerset. Before venturing into home care, he led a successful multi-channel retail business. However, his perspective changed when his grandfather’s dementia highlighted the urgent need for high-quality, compassionate care. This personal experience inspired him to open his first Bluebird Care office, where they have provided a high-quality service for over a decade, achieving an ‘Outstanding’ CQC rating for the branch. Tim is dedicated to making a difference and ensures all carers receive advanced training, allowing them to specialise in areas such as dementia, post-op rehabilitation, Parkinson’s, and complex care. He is focused on matching clients with the right carers based on personality and expertise, ensuring a truly personalised service. His own father now benefits from live-in care, fuelling his ongoing commitment to provide exceptional services to his local communities. With Bluebird franchise partner, Peter Slough, they now operate the largest multi-branch franchise business within the Bluebird Care network, providing home care services across Southwest England, Oxfordshire and London.

With over 22 years’ experience, Melony leads operations across Bluebird Care and is a CQC-nominated individual, ensuring care is delivered safely, consistently, and to the highest standards.

With over 13 years’ experience, Kelly leads recruitment and people development, ensuring you’re supported by skilled, reliable and well-matched carers, ensuring CQC standards are upheld.

With over 10 years’ experience, Estelle leads quality and compliance, ensuring every service meets rigorous standards and remains consistently CQC inspection-ready.

With 32 years of experience in the care sector, Louise has worked across a wide range of roles, including carer, care coordinator, care manager, deputy manager and registered manager. She holds NVQ Levels 2, 3 and 5 in Health and Social Care and brings extensive hands-on experience across mental health, challenging behaviour, learning disabilities and domiciliary care. Louise is known for her positive outlook, supportive leadership style and open-door approach, creating environments where both staff and service users feel valued and empowered.

Keely is the Deputy Manager at Bluebird Care Bristol, Bath & North East Somerset, bringing a wealth of experience and a compassionate approach to everything she does in her role. Keely is instrumental in overseeing the daily operations of care services, ensuring that our clients receive the highest quality of care tailored to their individual needs. She works closely with the care team to implement care plans, train staff, and monitor the well-being of each customer, ensuring their safety, comfort, and happiness

Emily is the Clinical Care Manager at Bluebird Care Bath, Bristol & Northeast Somerset. A Registered Nurse with 17 years’ experience across oncology, haematology and intensive care, she has worked internationally in complex clinical settings. Emily now supports customers with high-acuity needs, ensuring safe, responsive and person-centred care at home.

Natasha is an experienced operations and care leader with over 21 years in the health and social care sector. She has worked across a wide range of services, including domiciliary care, supported living, complex care and extra care housing, holding senior roles such as Operations Manager, Area Manager and Registered Manager. Natasha has extensive experience working with regulatory bodies, including CQC, CIW and local authorities. She is known for driving service improvement, strengthening compliance and transforming underperforming services into high-quality, person-centred environments. Natasha holds QCF Level 5 in Leadership and Management, as well as Levels 2 and 3 qualifications. She is passionate about delivering safe, effective care and building strong relationships with customers, families, commissioners and other stakeholders.