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A key strength of the service is its nurse-led approach, providing clinical oversight and expert guidance for individuals with more complex...
Bluebird Care Bristol, Bath & North East Somerset is committed to delivering high-quality, safe and person-centred care that enables people to remain in the comfort and familiarity of their own homes. Services include companionship, medication support, personal care, domestic assistance, dementia care, complex care, palliative care, and specialist nurse-led care.
A key strength of the service is its nurse-led approach, providing clinical oversight and expert guidance for individuals with more complex health needs. Experienced registered nurses work closely with care teams, customers and families to develop and review tailored care plans, ensuring support remains safe, effective and responsive as needs change.
Whether providing visiting home care or live-in care, the focus remains on promoting dignity, independence and wellbeing. With a compassionate, highly trained team and personalised approach, customers receive support that is shaped around their individual health requirements, preferences and lifestyle goals.
To find out more, a free, no-obligation consultation and assessment can be arranged at home or in hospital to discuss the most appropriate care options for an individual or their loved one.
Care Provided by Bluebird Care Bristol, Bath & NE Somerset
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Bluebird Care Bristol, Bath & NE Somerset for full pricing details and T&Cs.
Contact Bluebird Care Bristol, Bath & NE Somerset to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Louise Kroll (Regisered Manager)
Bluebird Care Bristol, Bath & NE Somerset Reviews (28)
Bluebird Care Bristol, Bath & NE Somerset has a Review Score of 9.4 (9.430) out of 10, based on 13 reviews in the last 2 years.
Over all time Bluebird Care Bristol, Bath & NE Somerset has 28 reviews.
My care has been excellent. I had an issue with a female carer, which was resolved. I have stated that I prefer female carers, but I still get male carers.
My care has been excellent. I had an issue with a female carer, which was resolved. I have stated that I prefer female carers, but I still get male carers.
Thank you for sharing your experience of our care. I am delighted to hear that you find our care to be excellent! We strive to deliver the highest standard of professional care during every visit whilst peppering those visits with kindness, empathy, and compassion. Our carers are expert smile...
Thank you for sharing your experience of our care. I am delighted to hear that you find our care to be excellent! We strive to deliver the highest standard of professional care during every visit whilst peppering those visits with kindness, empathy, and compassion. Our carers are expert smile spreaders, aiming to bring far more than just practical support. Your preferences are of the utmost importance to us, so I am pleased to learn that your wishes are being adhered to. We endeavour to match our customers to their ideal Care Assistants based on specialisms, preferences, personalities and interests. Your feedback is critical to us so we can ensure your experience is nothing less than exceptional; it is our honour to support you to remain safe and happy at home.
Their carers are a high standard - they are obviously well-trained and have met and exceeded our hopes.
Within weeks, our mother was thriving, supported by an able team.
And, overseen by an excellent care manager.
We would...
Their carers are a high standard - they are obviously well-trained and have met and exceeded our hopes.
Within weeks, our mother was thriving, supported by an able team.
And, overseen by an excellent care manager.
We would not hesitate to recommend Bluebird to anyone who wants high-quality care and peace of mind.
Thank you for the beautiful feedback on our support of your mother in her Lawrence Hill home. It has been our pleasure to assist her with her care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe,...
Thank you for the beautiful feedback on our support of your mother in her Lawrence Hill home. It has been our pleasure to assist her with her care package. Our tiered layers of support include a dedicated team of care managers that oversee each care plan to ensure they are outcome-focused, safe, and promote dignity and independence. The team work tirelessly to ensure each care plan is delivered with the customer's requirements in mind; I am delighted to read that your mum has experienced our signature gold standard of care. As a CQC Outstanding company, we work with our customers, their families, and other healthcare professionals to change lives. Transformative care is the aim, so achieving this goal for your mother and your family is simply wonderful. Thank you again for sharing your experience - I will pass your words on to our team and certainly to your mum's Care Assistants.
Really good group of carers, very happy with the service. Everyone has been kind and considerate.
Really good group of carers, very happy with the service. Everyone has been kind and considerate.
Thank you so much for sharing your experience of our home care support. It has been wonderful getting to know you and assist you to remain safe and happy at home. With a keen focus on delivering reablement and fostering your independence, your care assistants and our wider team have thoroughly...
Thank you so much for sharing your experience of our home care support. It has been wonderful getting to know you and assist you to remain safe and happy at home. With a keen focus on delivering reablement and fostering your independence, your care assistants and our wider team have thoroughly enjoyed delivering your care and watching you flourish and achieve your personal outcomes. You note the kindness of our team; kindness, empathy and compassion are the core values that every Bluebird embodies. We hire for values and train for excellence in care and I am delighted to read that this outstanding mix is exactly what you are receiving! Thank you again for this wonderful feedback.
On the whole, the care I have received has been good. I have had many above and beyond, but I have also had a few that were unacceptable. Any issues have been dealt with promptly and professionally and for the most part to my satisfaction. There are ongoing niggles but I am working with Bluebird...
On the whole, the care I have received has been good. I have had many above and beyond, but I have also had a few that were unacceptable. Any issues have been dealt with promptly and professionally and for the most part to my satisfaction. There are ongoing niggles but I am working with Bluebird and they are working with me to resolve issues. Continuity of care needs to be maintained.
The care I have received from all carers has been excellent. They are respectful, helpful and considerate. The only thing I have found difficult is the timings of visits. Morning visits can be anytime. They were at 9am for a year and then suddenly moved to 8am, which is less convenient, other than...
The care I have received from all carers has been excellent. They are respectful, helpful and considerate. The only thing I have found difficult is the timings of visits. Morning visits can be anytime. They were at 9am for a year and then suddenly moved to 8am, which is less convenient, other than this, I am entirely grateful.
An excellent service by all who support my brother. A great support to myself. I have a lot of confidence in the team and know everyone does their best to help and support us both.
An excellent service by all who support my brother. A great support to myself. I have a lot of confidence in the team and know everyone does their best to help and support us both.
Perfect for my husband's needs.
Perfect for my husband's needs.
I would thoroughly recommend this care service to friends and family. I reluctantly brought in carers for my ninety-five-year-old Mum living independently at her home with Alzheimer's and stage four breast cancer, I being the sole carer. Bluebird Care Bristol, Bath & NE Somerset came in to help in...
I would thoroughly recommend this care service to friends and family. I reluctantly brought in carers for my ninety-five-year-old Mum living independently at her home with Alzheimer's and stage four breast cancer, I being the sole carer. Bluebird Care Bristol, Bath & NE Somerset came in to help in January 2021, during the lockdown pandemic when I had been struggling to cope. I initially worried about how my mother would be with new people, as well as worrying if they could possibly meet her needs such as food she liked, TV and bedtimes, as well as her character. I needn't have worried as after a few weeks the many carers got to know her, her likes and dislikes and I read their twice-daily reports about how they enjoyed chatting with her and how my Mum was often 'giggling' when they left. Sometimes about a TV programme or how they were singing along with her as she listened to her favourite, saying that she often remarked on how pleased she was to see them. Alzheimer's is a very sad, degenerative disease but I can see how they genuinely care about her.
Thank you again!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Bristol, Bath & NE Somerset.
Awards / Recognitions (4)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care
- 31 Mar 2022Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care Bristol, Bath & NE Somerset.
Meet the Team (8)

Tim brings extensive business management experience to his role overseeing Bluebird Care Bristol, Bath and North East Somerset. Before venturing into...
Tim brings extensive business management experience to his role overseeing Bluebird Care Bristol, Bath and North East Somerset. Before venturing into home care, he led a successful multi-channel retail business. However, his perspective changed when his grandfather’s dementia highlighted the urgent need for high-quality, compassionate care. This personal experience inspired him to open his first Bluebird Care office, where they have provided a high-quality service for over a decade, achieving an ‘Outstanding’ CQC rating for the branch. Tim is dedicated to making a difference and ensures all carers receive advanced training, allowing them to specialise in areas such as dementia, post-op rehabilitation, Parkinson’s, and complex care. He is focused on matching clients with the right carers based on personality and expertise, ensuring a truly personalised service. His own father now benefits from live-in care, fuelling his ongoing commitment to provide exceptional services to his local communities. With Bluebird franchise partner, Peter Slough, they now operate the largest multi-branch franchise business within the Bluebird Care network, providing home care services across Southwest England, Oxfordshire and London.

With over 22 years’ experience, Melony leads operations across Bluebird Care and is a CQC-nominated individual, ensuring care is delivered safely, consistently, and to the highest standards.

With over 13 years’ experience, Kelly leads recruitment and people development, ensuring you’re supported by skilled, reliable and well-matched carers, ensuring CQC standards are upheld.

With over 10 years’ experience, Estelle leads quality and compliance, ensuring every service meets rigorous standards and remains consistently CQC inspection-ready.

With 32 years of experience in the care sector, Louise has worked across a wide range of roles, including carer, care coordinator, care manager,...
With 32 years of experience in the care sector, Louise has worked across a wide range of roles, including carer, care coordinator, care manager, deputy manager and registered manager. She holds NVQ Levels 2, 3 and 5 in Health and Social Care and brings extensive hands-on experience across mental health, challenging behaviour, learning disabilities and domiciliary care. Louise is known for her positive outlook, supportive leadership style and open-door approach, creating environments where both staff and service users feel valued and empowered.

Keely is the Deputy Manager at Bluebird Care Bristol, Bath & North East Somerset, bringing a wealth of experience and a compassionate approach to...
Keely is the Deputy Manager at Bluebird Care Bristol, Bath & North East Somerset, bringing a wealth of experience and a compassionate approach to everything she does in her role. Keely is instrumental in overseeing the daily operations of care services, ensuring that our clients receive the highest quality of care tailored to their individual needs. She works closely with the care team to implement care plans, train staff, and monitor the well-being of each customer, ensuring their safety, comfort, and happiness

Emily is the Clinical Care Manager at Bluebird Care Bath, Bristol & Northeast Somerset. A Registered Nurse with 17 years’ experience across oncology,...
Emily is the Clinical Care Manager at Bluebird Care Bath, Bristol & Northeast Somerset. A Registered Nurse with 17 years’ experience across oncology, haematology and intensive care, she has worked internationally in complex clinical settings. Emily now supports customers with high-acuity needs, ensuring safe, responsive and person-centred care at home.

Natasha is an experienced operations and care leader with over 21 years in the health and social care sector. She has worked across a wide range of...
Natasha is an experienced operations and care leader with over 21 years in the health and social care sector. She has worked across a wide range of services, including domiciliary care, supported living, complex care and extra care housing, holding senior roles such as Operations Manager, Area Manager and Registered Manager. Natasha has extensive experience working with regulatory bodies, including CQC, CIW and local authorities. She is known for driving service improvement, strengthening compliance and transforming underperforming services into high-quality, person-centred environments. Natasha holds QCF Level 5 in Leadership and Management, as well as Levels 2 and 3 qualifications. She is passionate about delivering safe, effective care and building strong relationships with customers, families, commissioners and other stakeholders.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Bristol, Bath & NE Somerset to verify any information. View our terms and conditions. Bluebird Care Bristol, Bath & NE Somerset has an Enhanced Service -what an Enhanced Service includes.