Caremark Mansfield & Ashfield Established in 2013 is a home care provider, offering care, support, companionship and live-in care to people in their own homes and throughout the Mansfield and Ashfield community and surrounding areas.
Sometimes everyday tasks taken for granted can become challenging or difficult. Caremark Mansfield provides quality and affordable assistance that can help people wishing to remain independent in their own home to live their life to the...
Care Provided by Caremark Mansfield & Ashfield
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32.90
- Weekly Live-in Care Fees: from £1,658
- 30 Minute Visiting Care Fees: from £19.74
All cost include weekend hours additional charge is applied for Bank Holidays
Contact Caremark Mansfield & Ashfield to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Caremark
- Private Owned
Person in charge
- Chloe Holmes (Care Manager)
Caremark Mansfield & Ashfield Reviews (31)
Caremark Mansfield & Ashfield has a Review Score of 9.6 (9.623) out of 10, based on 9 reviews in the last 2 years.
Over all time Caremark Mansfield & Ashfield has 31 reviews.
Really happy with my mums care. Between myself and the carers, all of mums needs are taken care of. Carers are so friendly and supportive. I feel that I can relax knowing that my mum is in good hands when I am not available.
Thank you for the feedback this really means so much to us all as a team, I will make sure I share this with the team that support mum.
I have had Caremark for about five & a half years and I have been able to get in touch with them for any issues I may have about my call times all the girls are very nice and helpful with my care they can't do enough to help with my care.
After changing from Fosse care to Caremark it as made such a dramatic improvement to my wellbeing. The staff are all amazing and I actually look forward to my visits now whereas before I dreaded them. All the girls are so friendly and nothing is too much trouble. The personal care is second to none, the food they prepare is delicious, showers are a doddle and all my shopping needs are sorted after we make a list on my morning call. All the girls are so friendly and sociable which for a person like me with my disabilities is key to maintain my mental stability. I could go on writing for ages but in all seriousness I couldn't speak highly enough for the complete package that Caremark provide.
Thanks Nigel much appreciated I will take sure the team get this feedback.
Victoria, Jo, Lauren, Sarah & Mel help with my Dad's care.
They are lovely, friendly caring people.
I would highly recommend Caremark to anyone requiring help in the home.
Thank you for this review it really does make a difference to our team when they receive feedback like this. I will make sure the individuals named get the recognition for their dedication and professionalism. If we can do anymore to make Dad comfortable please ask.
The care we have received from you as been out of this world. I feel confident handing over my daughters care to you all. Our carer goes above and beyond to help. The whole team are in regular contact to ensure we are happy. Honestly caremark cannot do enough to help.
C M thank you for this wonderful feedback, i will make sure the team see this feedback. This is very much appreciated
Couldn't ask for more from them. I feel safe being away from my family knowing I have someone so kind coming in to help me
They're always on the end of the phone whenever we need to update the care plan
Thank you for your valued feedback. I will ensure that this is shared with your care team.Regards
I have only been receiving home care for a month and it has already made a big difference for me. I have found the carers to be competent and very friendly and always ask if there is any way they can help further before leaving to their next appointment.
Thank you Keith we really appreciate feedback like this. I will make sure to share it with the team.
The dedication of the carers have proven to be spectacular. The way that they interact and support my parent daily is shown through their person centred care they provide. They are always on hand to offer further support if needed and will keep me informed in needed, thank you.
Thank you for this wonderful feedback, Ill be sure to share this with the team at our next meeting. Thank You
The care my husband and I have received from the staff at Caremark has always been first class. My husband has never felt uncomfortable during personal care. The smiles and cheerful words from all staff have given a much needed boost when needed. Caremark first class.
Thank you for this wonderful feedback, it means so much to the whole team. I will ensure we share it.
Care Mark quickly stepped in and repaired the chair with no problems whatsoever.
Couldn’t be faulted. The chair is now as good as new.
The care my husband receives is very good. The carers are polite, friendly, and professionally go about their job.
Thank you for your feedback we really appreciate this, we will make sure we share it with the team.
Caremark have provided excellent care for my mum. The carers are all so kind and considerate, the care they have provided to my mum was fantastic. Whenever we got in touch with the support staff it was never any problem. Highly recommend Caremark.
Thank you, we love feedback like this we will make sure we share it with the team.
Excellent care from the carers, always go above and beyond I can honestly say they are the best. They saved my life in 2022 knowing I was poorly and reassuring me going to the hospital I would be ok. Always found the field care supervisor supportive when visiting, overall, would definitely recommend Caremark to anyone.
Stay safe.
From supervisors, office staff through to carers the care and empathy and understanding are the best we have ever had. The cheerful carers who only want to please you and make you feel individually important are outstanding. Any calls to the office are promptly dealt with, with understanding and efficiently. A company that cares for their employees as well as their clients makes a happy environment. My Mum is over the moon and content and looks forward to seeing the carers every day. I would recommend this company every day of the week. Well done Caremark.
Thank you for your feedback it's so lovely to read and see all our hard work from across the various teams pays dividends. I will make sure to share this feedback with the wider team.
The team at Caremark have made life a lot easier for my mum whilst she still lives at home. The staff are really cheerful and Mum responds well to their upbeat and personal greetings. The staff are very approachable for any concerns or enquiries I may have and where possible everything has been attended to in a short space of time. Thank you for your support.
Hi Karen. Thank you for your feedback, it's much appreciated. We make a point of sharing these reviews at team meetings so everyone sees the positive impact home care can have on customers' lives, we encourage our team to turn up with a cheery Caremark Smile. Best regards.
Carers arrive on time, wear the correct PPE and we have lovely chats as I shower and get ready. Carers are respectful of myself, my home and others living here. Office staff answer the telephone in a timely manner and are always polite and helpful.
Thank you for your feedback, it's so wonderful for me and the wider team to receive, I will make sure to share at our team meetings.
I am very happy with Caremark in the way they interact with me and my brother, nothing is any trouble for them. Sometimes they will go above and beyond their duty. He enjoys their companionship. Overall, the care has been good. Would recommend them.
Best Regards
Simon
All carers that come to my mum's home are wonderful. They always go above and beyond their role, which is lovely. My mum has grown very fond of the carers and relies on them heavily. All staff and management are lovely to talk to and we feel as a family that her care is exceptional. Well done Caremark.
Julie thank you for your comments, it's truly humbling when we receive such feedback that the team have a positive impact on the health and wellbeing of Mum. I will be sure to share your feedback. Thanks.
Have found carers very polite and extremely helpful, mainly on time. Most interact very well with my husband. He is kept clean and comfortable. Overall care has been good.
Thank you for taking the time to provide this feedback. I will make sure this feedback is shared with the whole team, we all appreciate and find it so uplifting when we receive feedback like this. Thank you, Director.
The family are very happy with the care that the Caremark team give to our Mum. She often talks about the excellent care they give her. This is of course a great piece of mind for us all knowing she is being looked after four times a day. We would also like to mention the Caremark office staff who always respond very quickly to any communications we send them. Keep up the good work.
Hi Chris. Thank you for your feedback we love sharing such positive and rewarding information with the whole team. As you will see we work so hard to get it right every time but can be difficult at times in the care sector.
Since Caremark have taken over my friend's care package, I have been really happy with the care; how she always looks clean and fresh and the ideas and suggestions they make for her.
Thank you for the feedback, it's really appreciated by the whole team. It's nice to see that we are having such a positive impact on her outlook on life.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 June 2018- Caring Good
- Effective Requires improvement
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (51)
- Posted: Sunday 03 May 2026After working his whole life in the motor industry, Keith Clayton knows exactly what good customer service looks like. He feels he now receives this himself as a customer of...
- Posted: Sunday 03 May 2026Despite being in her nineties, Marcia Henshaw is determined to remain as active as she can be. And with a helping hand from Caremark Mansfield & Ashfield, she’s been able...
- Posted: Sunday 03 May 2026There comes a moment in every carer’s career where something happens that makes them realise they are up to the job. At that moment, they see that their work makes...
Awards / Recognitions (4)
- Recipient: CaremarkDate: Thursday 31 Mar 2022
- Recipient: Caremark Mansfield & AshfieldDate: Thursday 07 Jan 2021
- Recipient: Caremark Mansfield & AshfieldDate: Tuesday 05 Jan 2021
Meet the Team (9)
I believe passionately that people should be able to continue to live at home throughout their lives, with the appropriate care and support at hand. Our tremendous team are dedicated to maintaining quality of life for the people we care for and as long as I am at the helm, we will strive every day to uphold and indeed improve the very high standards of Care and Support we already provide.
I believe passionately that people should be able to continue to live at home throughout their lives, with the appropriate care and support at hand. Our tremendous team are dedicated to maintaining quality of life for the people we care for and as long as I am at the helm, we will strive every day to uphold and indeed improve the very high standards of Care and Support we already provide.
Hi, I'm Chloe. I have been with the company since January 2020 and have progressed to my current role of Care Manager in this time. Providing high-quality care to those who need it is close to my heart. It is so important to provide care with dignity and respect and to make customers feel supported whilst living in their own homes. I have worked in the care industry for many years, and I’m very passionate about it. I aim to pass on my passion and knowledge of this profession in the training that I provide to our wider team of Care and Support workers (CSWs) so that I can be sure they are all trained to the highest level. I am also responsible for the management of our team of Field Care Supervisors who support the CSWs working in the community to ensure that our vulnerable customers are supported to remain in their own homes independently for as long as possible by ensuring that initial assessments with new customers provide person-centred care plans which promote independence and freedom of choice to all our customers.
I am a Care Coordinator for Caremark Mansfield & Ashfield, responsible for the permanent allocation, and care workers' schedules.
I have worked in care for 5 years and began my journey in the care sector with Caremark in 2017. Since then I have worked as a senior care worker for another care company where I gained experience with rosters and moved back to where my heart really was with Caremark to ensure that staff have consistency as well as customers, my priority is to ensure all our care workers are providing outstanding care and have the time to do so. We work hard to ensure the clients always have consistency and having had experience in the field as a care and support worker I am relatable with the care assistants as I have worked to a schedule before, and I know the importance of keeping consistency and preferred areas. I am responsible for the management of incident forms deciding what support the customer needs when they are submitted and providing advice to all Care Assistants.
I am very approachable and willing to help in any way I can. The team around me really do care and I find that is really important to me.
Care Coordinator
Field Care Supervisor.
Hi, I'm Ashton the Compliance Administrator at Caremark Mansfield & Ashfield, I joined the company in 2023 to work closely with the office team ensuring that we are compliant with our care records, files and audits. I am currently studying a business administration course level 3 to support me with this role. I chose the care industry because my mum fosters vulnerable children, and this gave me the passion for wanting to join a care company to give something back to my local area. My interests outside of work, are football & golf.
Hey, I'm Amie. I started working with Caremark in late 2022 as a care assistant not being in the care sector before I spent 16 years in the hair and beauty sector, so caring was very new to me but I would never look back. Making a difference in people life’s is amazing and I wouldn’t dream of doing anything else! I joined the office team in October 2023 my role as a coordinator is allocating care calls and ensuring all our care assistants and service users are happy! I'm a very outgoing person and I love to laugh.
Hi, I’m Joanne I have worked for Caremark Mansfield & Ashfield since October 2022. I started my employment as a Care assistant, a job that I thoroughly enjoyed. I found myself thriving in this role due to my caring nature and given the opportunity to meet new people. I had previously worked as a care assistant in the community and in a care home supporting people with brain injuries, after taking a break to undertake a job as an office receptionist and to have my children I knew this was the time to return to a job that I am very passionate about. I applied for the Job of Field Care Supervisor in October 2023. I have been welcomed to the office team with open arms and work as part of an amazing team. My role as Field care supervisor has given me the opportunity to progress in my career and every day is a chance to learn new things which enables me to be a great support to both Carers and service users.
Frequently Asked Questions about Caremark Mansfield & Ashfield
How many Carers does Caremark Mansfield & Ashfield employ?
Caremark Mansfield & Ashfield employs 102 carers.
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