All cost include weekend hours additional charge is applied for Bank Holidays
These prices are only a guideline, please contact Caremark Mansfield & Ashfield to find out the exact price for your requirements.
Caremark Mansfield & Ashfield has a Review Score of 9.8 (9.757) out of 10, based on 19 reviews in the last 2 years.
Over all time Caremark Mansfield & Ashfield has 27 reviews.
5.0 out of 5
C M thank you for this wonderful feedback, i will make sure the team see this feedback. This is very much appreciated
5.0 out of 5
Thank you for your valued feedback. I will ensure that this is shared with your care team.Regards
5.0 out of 5
Thank you Keith we really appreciate feedback like this. I will make sure to share it with the team.
5.0 out of 5
Thank you for this wonderful feedback, Ill be sure to share this with the team at our next meeting. Thank You
5.0 out of 5
Thank you for this wonderful feedback, it means so much to the whole team. I will ensure we share it.
5.0 out of 5
Thank you for your feedback we really appreciate this, we will make sure we share it with the team.
5.0 out of 5
Thank you, we love feedback like this we will make sure we share it with the team.
5.0 out of 5
Hi, thank you for your feedback we really appreciate this and make sure we share it with the team; it gives them a real lift. Thank you.
Stay safe.
5.0 out of 5
Thank you for your feedback it's so lovely to read and see all our hard work from across the various teams pays dividends. I will make sure to share this feedback with the wider team.
4.0 out of 5
Hi Karen. Thank you for your feedback, it's much appreciated. We make a point of sharing these reviews at team meetings so everyone sees the positive impact home care can have on customers' lives, we encourage our team to turn up with a cheery Caremark Smile. Best regards.
4.0 out of 5
Thank you for your feedback, it's so wonderful for me and the wider team to receive, I will make sure to share at our team meetings.
5.0 out of 5
Wow thank you for the feedback. I know your brother is in a better place now since we have been delivering his care, so heartwarming to read this review. I will make sure we share this with the team so they are aware.
Best Regards
Simon
5.0 out of 5
Julie thank you for your comments, it's truly humbling when we receive such feedback that the team have a positive impact on the health and wellbeing of Mum. I will be sure to share your feedback. Thanks.
4.0 out of 5
Thank you for taking the time to provide this feedback. I will make sure this feedback is shared with the whole team, we all appreciate and find it so uplifting when we receive feedback like this. Thank you, Director.
5.0 out of 5
Hi Chris. Thank you for your feedback we love sharing such positive and rewarding information with the whole team. As you will see we work so hard to get it right every time but can be difficult at times in the care sector.
5.0 out of 5
Thank you for the feedback, it's really appreciated by the whole team. It's nice to see that we are having such a positive impact on her outlook on life.
5.0 out of 5
Thank you for the feedback, the whole team work hard to make sure we deliver excellent care with dignity at all times and if we can generate a few "cheery smiles" in the process then that's a good thing in my eyes.
3.0 out of 5
Hi, thank you for the comments and feedback. I will feed this back to the team so they are aware of your concerns raised and make sure we address them as soon as possible.
5.0 out of 5
Thank you for your feedback, it's greatly appreciated.
1.0 out of 5
Thank you for the feedback on this review. When we offer packages of care (POC) on the local authority portal we are always clear on the time slots that we have available, the times for care to be delivered would have been accepted by the Social Worker on the customer's behalf prior to commencement of any visits by us. We are happy to discuss alternative times with you, however, unfortunately, we cannot guarantee that these times will be available immediately. I understand from your ongoing correspondence with our Care Manager there has been some confusion as to what services are included in the POC that has been commissioned, this did not initially include any domestic tasks, however, we have now accommodated these requests into the POC.
It can take a few days to settle down when a new customer relationship is being built, we always need that time to make sure we have all the tasks being completed in line with the care that has been commissioned by the social worker.
The Review Score of 9.8 (9.757) out of 10 for Caremark Mansfield & Ashfield is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Mansfield & Ashfield is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
I believe passionately that people should be able to continue to live at home throughout their lives, with the appropriate care and support at hand. Our tremendous team are dedicated to maintaining quality of life for the people we care for and as long as I am at the helm, we will strive every day to uphold and indeed improve the very high standards of Care and Support we already provide.
I believe passionately that people should be able to continue to live at home throughout their lives, with the appropriate care and support at hand. Our tremendous team are dedicated to maintaining quality of life for the people we care for and as long as I am at the helm, we will strive every day to uphold and indeed improve the very high standards of Care and Support we already provide.
Hi, I'm Chloe. I have been with the company since January 2020 and have progressed to my current role of Assistant Care Manager in this time. Providing high-quality care to those who need it is close to my heart, it is so important to provide care with dignity and respect and to make customers feel supported whilst living in their own homes. I have worked in the care industry for many years and I’m very passionate about it. My aim is to pass on my passion and knowledge of this profession in the training that I provide to our wider team of Care and Support works (CSWs) so that I can be sure they are all trained to the highest level. I am also responsible for the management of our team of Field Care Supervisors who support the CSWs working in the community to ensure that our vulnerable customers are supported to remain in their own homes independently for as long as possible by ensuring that initial assessments with new customers provide person-centred care plans which promote independence and freedom of choice to all our customers.
I am a Care Coordinator for Caremark Mansfield & Ashfield, responsible for the permanent allocation, and care workers' schedules.
I have worked in care for 5 years and began my journey in the care sector with Caremark in 2017. Since then I have worked as a senior care worker for another care company where I gained experience with rosters and moved back to where my heart really was with Caremark to ensure that staff have consistency as well as customers, my priority is to ensure all our care workers are providing outstanding care and have the time to do so. We work hard to ensure the clients always have consistency and having had experience in the field as a care and support worker I am relatable with the care assistants as I have worked to a schedule before, and I know the importance of keeping consistency and preferred areas. I am responsible for the management of incident forms deciding what support the customer needs when they are submitted and providing advice to all Care Assistants.
I am very approachable and willing to help in any way I can. The team around me really do care and I find that is really important to me.
Care Coordinator
Field Care Supervisor.
Hi, I'm Ashton the Compliance Administrator at Caremark Mansfield & Ashfield, I joined the company in 2023 to work closely with the office team ensuring that we are compliant with our care records, files and audits. I am currently studying a business administration course level 3 to support me with this role. I chose the care industry because my mum fosters vulnerable children, and this gave me the passion for wanting to join a care company to give something back to my local area. My interests outside of work, are football & golf.
Hey, I'm Amie. I started working with Caremark in late 2022 as a care assistant not being in the care sector before I spent 16 years in the hair and beauty sector, so caring was very new to me but I would never look back. Making a difference in people life’s is amazing and I wouldn’t dream of doing anything else! I joined the office team in October 2023 my role as a coordinator is allocating care calls and ensuring all our care assistants and service users are happy! I'm a very outgoing person and I love to laugh.
Hi, I’m Joanne I have worked for Caremark Mansfield & Ashfield since October 2022. I started my employment as a Care assistant, a job that I thoroughly enjoyed. I found myself thriving in this role due to my caring nature and given the opportunity to meet new people. I had previously worked as a care assistant in the community and in a care home supporting people with brain injuries, after taking a break to undertake a job as an office receptionist and to have my children I knew this was the time to return to a job that I am very passionate about. I applied for the Job of Field Care Supervisor in October 2023. I have been welcomed to the office team with open arms and work as part of an amazing team. My role as Field care supervisor has given me the opportunity to progress in my career and every day is a chance to learn new things which enables me to be a great support to both Carers and service users.
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