Life-Line Care 4 U

The care my husband receives is second to none. We are very appreciative of the service provided. All our concerns are met by the office and we are very grateful for the service provided.

On Saturdays usually they send 1 carer but mum helps, the day before we get a message from the manager asking to send a new carer as 2 people need to use the new hoist, I messaged saying I dont want a new carer my 2 regular carers are fine but was left on read no reply. Without permission the new carer came and mum sent the new carer away and my regular carer left saying she goes I go as the moving and handling requires 2 people, my mum asked about my personal care, the carer left saying ask the manager. We rang the manager to tell her mum would handle the hoist with the carer, she refused and we requested her to send the carers for personal care, she refused again saying send a letter that mum was accountable if something happened and not them. 1.5 hours later care was sent. I desperately needed the bathroom but was refused care for 1.5 hours. This made me realise I need to leave even after being with them 10 years. Personal care and moving and handling should have been kept separate.

The level of care I receive is excellent. The carers are always on time and perform their duties professionally. I consider my carers to also be my friends. Nothing is ever too much trouble. An all round excellent company.

Thank you for all your hard work. I really appreciate my carers for all that they do and their kindness.

I am happy with my carers, they are friendly and helpful my needs are met. Me and my wife are comfortable with the company, have no concerns with the staff and agency.

May you remain evergreen and shining lights of hope in every home. Thank you.

Life-Line Care 4 U provided compassionate care for my daughter. The staff was attentive, respectful and consistently went above and beyond. Their support brought us peace of mind during a difficult time. I highly recommend their services to any family seeking trustworthy home care.

I have a good relationship with the carers and managers of Lifeline Care 4 U. As the needs of my mother and father-in-law change, they are always happy to suggest or agree new ways to help them. They care very well for them and treat them with dignity. If the carers have any concerns, they are happy to contact me. We work well together to support my family with the challenges of looking after both of my in-laws with Alzheimer's disease. We couldn't do it without them.

I am very satisfied with the service i receive from all people involved in my care.

I am so happy with the care that the carer gives us, she is very understanding with us. We are so happy with her.

I have had the same support workers for 8 years. I believe it is the best decision made to use services from this company! I have regular support workers who attend daily ensuring I am supported in all aspects from personal care, medications, appointments, meals and outreach support. They're just fantastic!

My mother-in-law has always been given the care she needs and we feel safe with Lifeline Care 4 U.

Life-Line Care 4 U is an excellent organisation that has been providing services for my disabled son for a number of years. The staff are all good and friendly. The current carer is wonderful, always punctual and will arrive with a smile. My son always looks forward to the carer's visits. She treats him with kindness and respect. She will go the extra mile when needed. I cannot fault Life-Line Care 4 U. My son enjoys attending the daycare centre and enjoys the soft play area and interacting with the staff there. I would recommend this place for care services.

The care workers assist with medication as well as ensuring my aunty's hygiene is maintained. We are ever so grateful for the manager in making sure the care workers are managed well, ensuring we receive an excellent service as well as being approachable. So we have that peace of mind.

Exceptional carers, very helpful.

I enjoy seeing all the staff who all treat me with dignity and respect, our daily carer always goes above and beyond to ensure I am well looked after, not just by himself but all the other carers as well, we feel very lucky to have him working with me.

Office staff are very helpful in changing situations "top care team". Thank you for all the good care you give.

My carer always arrives with a smile on her face which I much appreciate. We get along together very well and she is always willing to do anything I ask of her.

I would highly recommend this place for anybody and everybody.

Gets very excited to arrive at the day centre and thoroughly enjoys himself. The staff are very pleasant and helpful, they do an excellent job.