Life-Line Care 4 U

Noor Centre, 7-9 Carr Road, Nelson BB9 7JS
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Top 20 award
10 63 Reviews
  • Life-Line Care 4 U, Nelson
Life-line Care 4 U has a team of experienced health and social care experts.

Your care needs are taken into account to provide a care plan specific to you.

Life-line Care 4 U provide care for people who have been discharged from hospital following minor or major surgery, older people and those with disabilities, adults with learning difficulties, mental health problems, end-of-life, palliative care or long-term illness. They also specialise in young children for day centre and outreach work.

Home care support services are tailored to meet individual needs from 30-min periods to 24-hours a day.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21.50 – £23.50

Care fees vary on assessed needs.
Fee are based on individuals assessment. Please contact for further information.

These prices are only a guideline, please contact Life-Line Care 4 U to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Life-line Care 4 U

Person in charge

  • Sajid Ali (Manager)

Life-Line Care 4 U Reviews (63)

10

Life-Line Care 4 U has a Review Score of 10 (10.000) out of 10, based on 15 reviews in the last 2 years.
Over all time Life-Line Care 4 U has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Life-Line Care 4 U
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Total of 63, showing 1-20
Review from P H (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care I receive is excellent. The carers are always on time and perform their duties professionally. I consider my carers to also be my friends. Nothing is ever too much trouble. An all round excellent company.
Reply from Meriam Ali, Office Manager at Life-Line Care 4 U

So glad to hear you're happy with the care! We strive to provide the best service possible. We will pass your compliments on to our great care team.

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Review from S R (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for all your hard work. I really appreciate my carers for all that they do and their kindness.
Reply from Meriam Ali, Team Leader at Life-Line Care 4 U

Thank you for your kind words and taking your time out to submit a honest review. We're delighted to hear that our carer assistants have been so supportive over the last 8 years. It's our mission to provide exceptional care, and your feedback is invaluable to us. We'll be sure to share your review with the team. Thank you again for choosing Life-line Care to support you to be safe!

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Review from S M (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with my carers, they are friendly and helpful my needs are met. Me and my wife are comfortable with the company, have no concerns with the staff and agency.
Reply from Meriam Ali, Office Manager at Life-Line Care 4 U

Thank you for your kind review, we are very grateful that you have been happy with the level of care that we have provided! Here at Life-line Care, we are very proud of our exceptional hardworking, trained Care assistants!

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Review from M A (Father of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have an established, trusted and progressive relationship as long-standing service users, we are satisfied that, as its name the service lives up to be a lifeline.
Unmatched professional conduct driven by compassion to care.
May you remain evergreen and shining lights of hope in every home. Thank
you.
Reply from Meriam Ali, Office Manager at Life-Line Care 4 U

Thank you so much for your kind words and thoughtful review! We are so grateful to have been able to care for your daughter over the past five years. It's truly rewarding to hear that she has been well looked after, and that our team has been able to provide the support and comfort you both deserve. At Life-line care we always strive to put the needs of our clients first, and it's heartening to know we've made a positive impact on your childs life. Thank you for trusting us with her care-we're always here for you!

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Review from N H (Mother of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Life-Line Care 4 U provided compassionate care for my daughter. The staff was attentive, respectful and consistently went above and beyond. Their support brought us peace of mind during a difficult time. I highly recommend their services to any family seeking trustworthy home care.
Reply from Meriam Ali, Office Manager at Life-Line Care 4 U

We are so pleased to hear that our carers are providing such excellent and compassionate care to your daughter, It's wonderful to know she feels respected and that their cheerfulness and punctuality are making a positive difference. Thank you for taking the time to share your positive experience!

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Review from G S (Daughter-in-law of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have a good relationship with the carers and managers of Lifeline Care 4 U. As the needs of my mother and father-in-law change, they are always happy to suggest or agree new ways to help them. They care very well for them and treat them with dignity. If the carers have any concerns, they are happy
to contact me. We work well together to support my family with the challenges of looking after both of my in-laws with Alzheimer's disease. We couldn't do it without them.
Reply from Meriam Ali, Office Manager at Life-Line Care 4 U

Thank you Gill for your honest feedback. That's wonderful to hear! We're very proud of our team and especially your regular Care assistants dedication to providing excellent care with a smile.

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Review from Anam A (Client) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can proudly say that I have been with Life Line Care 4 U for 10 years now and I can honestly say that they are very accomadating to my needs and care plan as things have changed over the 10 years I've been with them. Whenever I have any problems and concerns with my care the staff are very good in
dealing with my problems and listening to my worries. Throughout the years I have had different carers due to them leaving but when a new carer is introduced the staff make sure that it's a female carer as that is what I want and prefer, they make sure the carer is well aware of all my needs and care plan before working with me. Finally I would like to add it has been a great pleasure to be with Life Line Care 4 U for 10 years, it has been amazing to have care provided by them and I hope it continues like this for many more years to come.
Reply from Meriam Ali, Office Manager at Life-Line Care 4 U

Thank you for your kind words, It's been a great pleasure to provide support to you over the years!

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Review from Ann D (Client) assisted by family/friend published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the service i receive from all people involved in my care.
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Review from Patricia T (Client) published on 13 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with the care that the carer gives us, she is very understanding with us. We are so happy with her.
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Review from F J (Client) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had the same support workers for 8 years. I believe it is the best decision made to use services from this company! I have regular support workers who attend daily ensuring I am supported in all aspects from personal care, medications, appointments, meals and outreach support. They're just fantastic!
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Review from Aasiya B (Daughter-in-law of Client) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
LifeLine Care 4 U has always been supportive and helpful.
For the last 3 years, the management and staff have been wonderful with outstanding service.
My mother-in-law has always been given the care she needs and we feel safe with Lifeline Care 4 U.
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Review from N H (Mother of Client) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Life-Line Care 4 U is an excellent organisation that has been providing services for my disabled son for a number of years. The staff are all good and friendly. The current carer is wonderful, always punctual and will arrive with a smile. My son always looks forward to the carer's visits. She treats
him with kindness and respect. She will go the extra mile when needed. I cannot fault Life-Line Care 4 U. My son enjoys attending the daycare centre and enjoys the soft play area and interacting with the staff there. I would recommend this place for care services.
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Review from U K (Nephew of Client) published on 13 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have double support workers who assist my aunty with care 4 times a day. We have always had a visit when it is due.
They are punctual, well-trained and highly professional.
The care workers assist with medication as well as ensuring my aunty's hygiene is maintained. We are ever so grateful for
the manager in making sure the care workers are managed well, ensuring we receive an excellent service as well as being approachable. So we have that peace of mind.
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Review from Brian S (Client) assisted by family/friend published on 10 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional carers, very helpful.
Reply from Sajid Ali, Director at Life-Line Care 4 U

Thank you, we see every client as our own family member and ensure the best care is provided.

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Review from Peter R (Client) assisted by family/friend published on 8 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy seeing all the staff who all treat me with dignity and respect, our daily carer always goes above and beyond to ensure I am well looked after, not just by himself but all the other carers as well, we feel very lucky to have him working with me.
Reply from Meriam Ali, Team Leader at Life-Line Care 4 U

Thank you for taking time out and reviewing our service. Will pass on your kind words over to the team.

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Review from S B (Husband of Client) assisted by family/friend published on 21 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our workers are like clockwork they know the routine and are very kind. Very good timing - very thoughtful.
Office staff are very helpful in changing situations "top care team". Thank you for all the good care you give.
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Review from C E (Client) published on 17 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carer always arrives with a smile on her face which I much appreciate. We get along together very well and she is always willing to do anything I ask of her.
Reply from Meriam Ali, Palliative Care Team Leader at Life-Line Care 4 U

Thank you for your kind words. We value your feedback to share with the team who are critical to the work we do. It is our pleasure to provide care for you. Best Wishes, The Team at Life-Line Care 4 U

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Review from T M (Father of Client) published on 11 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son has been a service user for a number of years. He always looks forward to going there, he has plenty to do, great facilities and great, friendly and highly professional staff. This place is a great benefit for people of all ages and different needs are always met.
I would highly recommend this
place for anybody and everybody.
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Review from J T (Father of Client) published on 5 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gets very excited to arrive at the day centre and thoroughly enjoys himself. The staff are very pleasant and helpful, they do an excellent job.
Reply from Sajid Ali, Director at Life-Line Care 4 U

Thank you for your kind feedback I will update the care team on this good feedback

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Review from T D (Mother of Client) published on 3 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My son is always happy to come to the Day Centre he has made lots of friends and the staff are always helpful.
Reply from Sajid Ali, Director at Life-Line Care 4 U

Thanks for your kind words I will let the care team know as well.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Life-Line Care 4 U is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Life-Line Care 4 U is calculated as follows: ( (90 Excellents x 5) ) ÷ 90 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Life-Line Care 4 U is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

Meet the Team (1)

Teressa

Teressa L

Job Title: Team Leader Joined: 2016

- Senior carer
- With experience in
- Domiciliary care
- Children's care
- Complex care

Frequently Asked Questions about Life-Line Care 4 U

What Type of Services does Life-Line Care 4 U offer?

Life-Line Care 4 U offers Home Care.

How many Carers does Life-Line Care 4 U employ?

Life-Line Care 4 U employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Life-Line Care 4 U to verify any information. View our terms and conditions. Life-Line Care 4 U has an Enhanced Service - more info.