The service I receive from the ladies from Avante is outstanding.Tina M(Client / Service User)
I am extremely pleased with Avante and don't know now what I would do without them!Tina M(Client / Service User)
The service I receive from the ladies from Avante is outstanding.Tina M(Client / Service User)
I am extremely pleased with Avante and don't know now what I would do without them!Tina M(Client / Service User)
Avante Care and Support provides care and well-being support in peoples’ homes’ across Kent and the London Borough of Bexley.
Their home care assistance enables individuals to maintain independent and active lifestyles and be a part of their community. The compassionate and fully trained staff provide home care services tailored to your needs, whether you require support with everyday tasks that have become more difficult, need help due to mobility or health-related issues, or are returning home from the hospital.
Care Provided by Avante Home Care Kent
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £37.50 - £37.50
- 30 Minute Visiting Care Fees: £22.34 - £22.34
Pricing guidance is available on request from our team.
Contact Avante Home Care Kent to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Avante Care and Support
- Voluntary / Not for Profit Owned
Person in charge
- Jason Quinn (Registered Manager)
Avante Home Care Kent Reviews (42)
Avante Home Care Kent has a Review Score of 9.1 (9.133) out of 10, based on 16 reviews in the last 2 years.
Over all time Avante Home Care Kent has 42 reviews.
It seems to vary from week to week what gets done and doesn't
Sometimes with food is being prepared carers don't find what they need even though it is there as they don't look
Thank you for your comments Jennifer I am sorry that things haven't been quite right. We have updated mum's care plan since receiving your email in the office. We have also added some of the tasks to the activity schedule and hope this will improve the service mum is receiving. Please let us know if you still are experiencing these issues.
The management team always tries to keep a regular carer to attend my mum, which is important for consistancy. They also go above and beyond to help me out with any extra help we require.
Thank you for your lovely review Amanda. I am glad mum enjoys her singalongs with Sally and that you feel she has the care she deserves.
A good experience. The carers are pleasant, obliging and helpful. I walk with a stick, so I am not totally dependent. The carers and office staff will fit in with my arrangement and take me to appointments and shopping when needed.
Thank you very much for your review. I am pleased that we are able to deliver the service that you need when you need it.
Very happy with Sally and Emma on rotas.
Thank you very much We will pass your compliment on to both Sally and Emma.
I am always treated with dignity and care.
Thank you very much John. We are pleased that you are happy with the support from Avante and that our staff are doing a good job.
The staff are very helpful and provide an outstanding standard of care.
Thank you very much glad to hear you are very happy with the service we provide your sister.
Nice carers - although the older age group are more aware to the 90+ range.
Would recommend Avante.
Thank you very much for your positive feedback, I am glad that you are happy with Avante and the carers are nice.
I am very grateful for the service provided by those in the office and very much appreciate receiving the weekly care rota. They have also been extremely helpful and supportive when contacting the district nurses.
Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the regular times and care worker are providing greater stability.
My aunt is looked after really well for last few years by all who care for her and would not be able to remain in her own home if not for the carers.
Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the carers are doing a great job.
My carers are excellent.
Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the carers are doing a great job.
I have been receiving care for many years, 4 helps daily. Avantre have proved so caring and helpful. I strongly recommend them.
Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and that the carers are doing a great job.
99% of the time I have experienced at least twice a day an excellent visit from the carer. Each one arrives in a very cheerful way. The care I receive is faultless. 1% of the time the care has been inadequate by not washing all parts of my body. I very much appreciate receiving the care rota every week.
We appreciate your feedback and are delighted to learn of your satisfaction with the service provided. Regarding the 1% of the time, a member of our team will contact you to discuss how we can ensure this reaches 100%.
The service I get from Avante is very good. Sometimes carers are a bit late getting here but I don't think enough time is given for them to travel between visits. When they are here they do whatever is required. Some are more thorough than others but I am happy with their work. Very cheerful ladies and always have time for a chat. I wish the fees were less!
Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and the carers are doing a great job.
I have been treated very well.
We appreciate your review. We are pleased that you had a positive experience. Please do not hesitate to share any additional feedback or suggestions with us. We are committed to assisting you in anyway possible.
However, I do feel that the pay they get is most inadequate for the work they do and the often unsocial hours they work. I would be happy to pay more for such a service.
Thank you for your review. We are pleased to hear you are happy with the service.
Arrival times later than I would like, but a good service when there.
Thank you for taking the time to review our service. A team member will reach out to you to arrange a modification of your visit times to your preferred slot or to the closest alternative that we can provide.
The carers are very kind and understanding. They are often ready to offer extra time if/when required. They are very friendly and empathetic. They are quite professional, putting the needs of the patient at the fore.
Thank you for providing your feedback. We are pleased to hear that you are satisfied with our service and the carers are doing a great job.
When carers first came they always cleaned the shower afterwards. This isn’t done anymore.
Thank you for your review. A member of our team will contact you shortly to discuss the issues you have raised, and we will work to address them as soon as possible.
My carers are very good. They have to put up with a lot from management in my opinion.
Thank you for your review, we are glad to hear that you are satisfied with the care workers.
Our experience of Avante Home Care and Support so far has been excellent. The staff are so caring and kind and have all the time for my nan in the 4 weeks of the care she has received so far. My nan has been treated with great dignity and the company has helped us as a family restore our trust in a care company.
Thank you for your review. We are glad to hear that you are happy with the service provided to your nan. Please let us know if there is anything else we can assist you with.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 April 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Avante Home Care Kent.
Awards / Recognitions (2)
- Recipient: Avante Home Care KentDate: Monday 08 Aug 2022
- Recipient: Avante Care and SupportDate: Thursday 05 Apr 2018
Meet the Team (3)
Sam has worked within care since 2007, she joined Avante Care and Support in January 2012 as the ASB Manager, and in November 2023 the Home care team and ASB merged and Sam was promoted to Branch Manager for Home care and support.
She has a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services.
Davina has worked for Avante since 2018. Davina was a Community Care worker before becoming a Field Care Officer in 2021.
Emma has worked for Avante since 2018. Emma has been a community care worker and out-of-hours coordinator before becoming a full-time Care Coordinator in 2022
Frequently Asked Questions about Avante Home Care Kent
How many Carers does Avante Home Care Kent employ?
Avante Home Care Kent employs 54 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avante Home Care Kent to verify any information. View our terms and conditions. Avante Home Care Kent has an Enhanced Service - more info.