Tamar Homecare

Building 1, Brooklands Office Campus, Budshead Road, Plymouth PL6 5XR
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9.0 7 Reviews
  • Tamar Homecare, Plymouth
Tamar Homecare is an award winning, independent provider of home care. Focusing on personalised support that looks to empower people and ensure the best quality of life.

Care packages are tailored to independence and choice; from enablement and companionship to personal care and medication support. They can be there for you.

They are proud to train all carers in-house and by their own team, allowing them to stay on the pulse of carers in the front line. To show for this, they won Best Homecare Provider at the LaingBuisson awards 2022.

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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £26

For private clients.

These prices are only a guideline, please contact Tamar Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Tamar Care Services Southwest Ltd

Person in charge

  • Simon Crowther (Owner Nominated individual)

Tamar Homecare Reviews (7)

9.0

Tamar Homecare has a Review Score of 9.0 (8.958) out of 10, based on 4 reviews in the last 2 years. Over all time Tamar Homecare has 7 reviews.

Overall Experience

  • 3
  • 4
  • 0
  • 0
  • 0

Date Published

7
4
4
4
3

Review from Dennis M (Client) published on 14 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I changed to tamar as I heard nothing but good things about them, they definitely lived up to their name. Nothing is ever too much, they are able to support me to the community and my two regulars have become part of the furniture in my family home. I couldn't be without tamar in my life and I look
forward to them coming every day. Thank you tamar homecare

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Review from Abs F (Father of Client) published on 12 August 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tamar staff are very flexible and understanding. They go the extra mile to accommodate changes in times and routines. Struggling with our own health issues, they are a very welcome help and they do a great job of taking care of our grown up son who has cerebral palsy and is wheelchair bound.

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Review from L W (Wife of Client) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Tamar Care are providing wonderful personal care for my husband. He has always been very independent and at first was alarmed, at needing help with intimate things, but their positive, helpful attitude and patience has won him over. Without their help, life would be more of a struggle for both of us,
especially when he isn't well. It is helpful having the same group of carers coming at regular times, but even if a carer is coming who we do not know, we are now confident that they will be competent and friendly, having experienced a few months now of Tamar Care and the quality of their carers.

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Review from Richard M (Next of Kin) published on 8 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful company. Got recomended Tamar Care by a social worker who couldn't speak more highly Of them.


Approachable and helpful office team, Manager personally called me to see how things are getting on and if there was any help needed with anything.


Takes the pressure off Myself and

my family knowing dad is so well looked after day in and day out and just so happy and smiling. He speaks so highly of his care team.


I want to thankyou Tamar Care from the bottom of my heart

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Review from J L (Client) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always cheerful and put up with my husband's bad jokes. It's nice that we have mostly the same 4 or 5 carers each week, as he does like his routine. They take the time to talk to him as they are completing his personal care, which is good as otherwise it's mostly just myself that chats
to him.

Reply from Kelly Radford, Registered Manager at Tamar Homecare

Thank you so much for sharing your thoughts on our care services. We're delighted to hear that our carers bring a spark of joy to you and your husband's day. We look forward to our continued journey with you and your husband, hopefully sharing many more laughs along the way.

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Review from P A (Client) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything fine and going well. Timing of visits are good. Prefer regular carers, but not always possible. Good to be able to chat and build relationships with the carers.

Reply from Kelly Radford, Registered Manager at Tamar Homecare

Thank you so much for taking the time to share your experience with us. We are pleased to hear that our service has been meeting your expectations.

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Review from J B (Client) published on 16 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Everybody tries their best to ensure I have a good standard of care. There have been some frustrating things that happen from time to time, for example, there is a lack of consistency due to the high number of carers assigned to me. This is more prevalent when people are on holiday, which is understandable.
Overall, I am happy but I think care providers need to understand how it feels to be cared for by someone who lacks experience. Obviously, it’s a collaborative relationship in which I have responsibility towards how I’m cared for but as someone who has fatigue, it’s exhausting having to explain what needs to be done to new carers so often. However, it takes time to get used to being cared for so I am sure things will keep improving.

Reply from Kelly Radford, Registered Manager at Tamar Homecare

Thank you for taking the time to write a review about your experience with us.
We understand the concerns you've expressed regarding the lack of consistency due to the rotation of carers. We know how important it is to build a strong, familiar bond with caregivers, especially in a domiciliary setting. It is an issue we're continually working to improve upon where we can.
You have a significant role to play in shaping your care and we value your active participation. No doubt explaining your needs to new carers can be taxing, especially when dealing with fatigue. Your patience is appreciated however, as doing so helps to bolster the workforce; contributing to the learning process of new carers, enriching their skills, and ultimately enhancing the standard of care we can provide for others in the future.
We hope to make your future experiences with us even more satisfying and we wish you the best of health and happiness.

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Current Review Score: 9.0 (8.958)

Overview of Review Score

The Review Score of 9.0 (8.958) out of 10 for Tamar Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.708 for Tamar Homecare is calculated as follows: ( (17 Excellents x 5) + (7 Goods x 4) ) ÷ 24 Ratings = 4.708

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tamar Homecare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

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Awards / Recognitions (3)

Meet the Team (2)

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Sophie Green

Job Title: Registered Manager

Joined: 2024

Sophie has worked in care for 22 years and has an immense knowledge in domiciliary care.

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Rachel Richardson

Job Title: Deputy Manager

Joined: 2024

Rachel has worked in care for 30 years and has a wealth of knowledge in domiciliary care.

Frequently Asked Questions about Tamar Homecare

What Type of Services does Tamar Homecare offer?

Tamar Homecare offers Home Care.

How many Carers does Tamar Homecare employ?

Tamar Homecare employs 52 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tamar Homecare to verify any information. View our terms and conditions. Tamar Homecare has an Enhanced Service - more info.