Hourly fees show hours M-F and weekend fees
Live in fees show companionship and high dependency - we do have a medium dependency availability
These prices are only a guideline, please contact Bluebird Care Torbay to find out the exact price for your requirements.
Bluebird Care Torbay has a Review Score of 9.7 (9.736) out of 10, based on 21 reviews in the last 2 years.
Over all time Bluebird Care Torbay has 34 reviews.
Thank you for submitting a review for us. I am pleased that you find our carers are kind and helpful and hope that we make a difference to you each time we visit.
Thank you for submitting a review for us. It means a lot that you value the service that we provide.
Thank you for completing the review for us at Bluebird Care. I am pleased to hear that you are happy and satisfied with our service.
Thank you for your comments. I am so pleased that we are supporting you and making a difference. I will pass your kind comments onto your care experts.
Thank you so much for the lovely kind words. Its lovely to hear that Bluebird care is working well for your husband and his journey so far.
Thank you for taking the time to write a review for us. I am really pleased that we help to support your husband to go out and about and that he enjoys our visits. I hope that you are assured that if the situation changes we can increase support to you both as required. I will pass your comments on to your care experts as it means so much to know that they make a difference, Thank you
Thank you for taking the time to complete a review for Bluebird Care Torbay, we really appreciate this, and so pleased the visits are working well for you.
Thank you for taking the time to complete a review for us at Bluebird Care Torbay, we really appreciate this. I am glad you like attending our social parties, they are good fun! and enables you to meet new people. Looking forward to seeing you at the next one.
Thank you for taking the time to complete a review for Bluebird Care Torbay. We are pleased you are very satisfied with our service. Kind regards Nicky.
Thank you so much for taking the time to submit a review for us. I am pleased that you are happy with the efficiency of both our carers and the team as a whole. We have high expectations for all our staff and it is rewarding for us to know that those expectations are being met. When we receive a review such as yours, it makes our hard work all worthwhile, so thank you again.
Thank you for your kind words, we very much appreciate it. All the carers love to come and visit and will always give the best service.
Thank you so much for your lovely, kind words regarding your mum's care with us at Bluebird Care. It's very much appreciated.
Thank you so much for your kind words, regarding your care we provide for you from Bluebird Care. It's very much appreciated.
Thank you so much for completing a review for us. We really value your kind words and we are very pleased that you look forward to the carers visit every day and that you find them great company. I will pass your comments on to your carers.
Thank you for your wonderful review. It means so much to us when customers and families take the time to submit a review. I am so glad that we are making a difference to your mum and dad and that we are helping to brighten their day. Our focus is to support our customers to feel safe and happy and to remain at home. I will pass your kind remarks on to our staff team. Thank you.
Thank you so much for taking the time to complete a review for us. I am pleased that we are supporting your dad well. Your comments enable us to continually improve the service. We will be in touch to get further feedback, and once again thank you.
Thank you for your kind words regarding our service and lovely carers who looked after your father. We very much appreciate this.
Thank you for taking the time to complete a review for us at Bluebird Care. We very much enjoyed looking after your Mum and glad we gave you peace of mind as well.
Thank you for taking the time to complete a review for us, we really appreciate the feedback and your kind words. We are glad you chose Bluebird to look after your your mum and we could provide a standard or service you were impressed with.
The Review Score of 9.7 (9.736) out of 10 for Bluebird Care Torbay is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Torbay is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Alexander is a retired Infantry Officer of the British Army where he served tours in both Bosnia and Afghanistan.
Having left the army he completed a business degree and lived in London for a National Energy company. Alexander has spent a lot of his spare time fundraising and organising events to raise money and awareness for the British Limbless Ex-Service Men's Association: BLESMA.
Emma originally hails from Ireland but after deciding to do a Master’s degree in business and the environment in London she first fell in love with a Boy and soon after with Devon. After various management positions she was excited at the prospect of trying to effect real change in the care industry. She wanted to improve how the sector was viewed, how people within the industry were valued and since 2012 her and Alexander (said Boy) have been trying to do just this, along with raising their three children.
Emma is passionate about providing the highest level of service to each customer and firmly believes in the importance of local working.
In her spare time Emma likes to take her 1955 BSA Bantam D1 ‘Peggy’ out on the road to explore the countryside. She loves walks on the beach with their two dogs and occasionally braves a surf although will more often than not be seen in the white wash close to the shore.
I am very proud to be the operations manager of Bluebird Care Torbay, Plymouth and South Hams. I joined the team as Registered Manager in 2018, but in 2020 took over the role of Operations Manager. Since that time, I have supported the team to go from strength to strength. Both Plymouth Torbay and Live in services were rated Outstanding, which is the best accolade that we could receive as a marker of both our success and the quality of the support we provide to our customers.
I have over 30 years of experience working in the health and social care field, and I remain registered with the Healthcare Professional Council as a Social Worker. I have worked in social service departments and the NHS for a large part of my career.
Carol Joined our Bluebird Care team as a Locality Manager in 2018, having spent the previous ten years managing a multi-site operation delivering a service to the elderly across Devon. In Nov 2018, the Live-in Care Manager position became available and Carol was excited to step into this role and begin developing the service.
As the Live-in Care Manager, it is Carol’s responsibility to deliver support packages that enable her customers to live safely and independently in their own homes for as long as possible. She communicates with her customers, family members and health professionals daily, she leads by providing support and guidance to a team of dedicated carers who are passionate about making a difference to the lives of the people in our community.
In her spare time she enjoys taking long walks on the beach with her husband and dog Reggie and enjoying the company of her grandchildren and now great grandchildren.
Asia joined our team in 2018. Having worked as a waitress in a local hotel for many years, she was turkey and tinselled out and decided on a new career path. Asia started as a Care Assistant, then moved on to Field Supervisor. Asia then progressed to Care Manager and then Coordinator, but is now enjoying another change into Acting Manager. Since joining, Asia has taken the opportunity to continue her studies, and she now has NVQ Level 2 and 3 in Health and Social Care under her belt and is currently working towards her NVQ Level 5.
In Asia's spare time, you'll find her in any shop, looking for a bargain. On the occasion where she has been dragged away from the shops, she will either be walking the dog or dancing in the kitchen to songs that are far too old for her! Asia is also very partial to a bargain caravan holiday and enjoys the corny entertainment slightly too much.
Louise joined our Bluebird Care team in November 2018 after leaving her position as Discharge Co-Ordinator/Bed Manager with the National Health Service, where she worked for almost 20 years. Louise is also our Complex Care Champion and loves being afforded the privilege of becoming a valued part of families when they need the extra support.
As Locality Manager, Louise is responsible for customer support. She develops a tailor-made care package that they feel will provide them with the most effective, highest quality of care. Each day she communicates with customers, family members and other professionals, ensuring everyone involved in the care package is in the loop and happy.
Louise covers Brixham, Paignton and Totnes and enjoys the challenge of meeting lots of new people and developing her relationships with new and existing customers.
A local Brixham girl, Louise, grew up on the beach and still loves the sea, the sand, and everything to do with the water. She has a beach hut and spends every possible moment there, winter and summer.
"My life is spent trying to keep up and stay cool with my beautiful grandchildren, which usually means life-endangering adventures, holidays and food. I have two dogs, they seriously help me with the 10,000 steps a day, two cats that boss me around and a love of cooking and entertaining. If I am very lucky, I find the time to squeeze in the odd book or two!"
Sarah joined Bluebird Care in 2019 after being in her previous role for 17 years. Sarah wanted a career change and has always had a passion to help others. Sarah started her career at Bluebird as a full-time care assistant. She then went on to become a field supervisor, and she is now a care manager.
As a care manager, Sarah is responsible for customer enquiries and customer support. She develops person-centred packages of care which will provide our customers with effective, high-quality care. Each day involves supporting customers, family members and care assistants and liaising with other professionals, ensuring everyone involved in the care package is in the loop, safe and happy. Sarah is passionate about making a difference to people’s lives.
Sarah is a total people person, always willing to help others where and when she can.
In my spare time, I love going out for meals and drinks with my friends and family. I also have two French bulldogs, Winnie and Hugo, whom I enjoy taking out for nice dog walks, especially down the beach. I live for holidays… There is nothing better than being by the sea with the sand between my toes, getting a tan, watching sunsets and drinking cocktails with family and friends!
Nina joined our Bluebird Care team initially in 2013 and has worked in the care industry ever since. After providing excellent care for our customers as a Care Assistant Nina decided she wanted to try something different. During those 6 years Nina remained in care working with people living with learning disabilities and challenging behaviours. She returned to Bluebird in 2021 as a Live-in Care Supervisor and in 2023 she became a Live-in Care Manager.
As a Live-in Care Manager Nina's responsibility is to communicate with customers, families, live-in carers, and other professionals to make sure everything is running perfectly and customers receive an excellent standard of care.
Nina enjoys spending time with her family, their dog and rabbit and she also she enjoys going on holidays and doing water sports like kitesurfing and snorkelling.
Rachel joined Bluebird Care in 2017 and spent her first 2 years supporting our customers as a Care Assistant. Since then, she has progressed to Field Supervisor. She prides herself on developing lasting relationships with our customers, their families and our Care Assistants.
As a Field Supervisor, Rachel supports our customers and staff through home visits in order to support and monitor the care given by our Care Assistants. While at our customers' homes, Rachel will also identify any risks and ensure our customers are happy and safe.
Rachel has a great interest in all things Japanese, and plans on returning there again for more adventures! As a self-confessed nerd she loves to play board games and go to Metal and Punk music gigs. “I have lots planned for the next few years and wish to go on more holidays. I am a big Harry Potter fan and have recently visited film locations!”
Rachel is currently focussing her studies on her level 4 NVQ in Health and Social Care.
Kirstin joined our Bluebird Care team in August 2023 when she first relocated to the area. Kirstin then became a Field supervisor in November 2024, which she enjoyed immensely as it gave her the opportunity to support our customers but also guide our staff in their learning. Kirstin has recently gained the role of Recruitment and Onboarding manage,r which she will be starting in March 2025. This is a new challenge for Kirstin and something that she is greatly looking forward to.
Before working for Bluebird Care, Kirstin worked with young adults with learning disabilities, physical disabilities and complex health needs. This role saw Kirstin learning many skills, such as a bespoke sign language to communicate with an individual she worked very closely with and teaching this same language to other members of the team. Before this, Kirstin worked in a Residential children’s home for vulnerable children, where she gained her level 2 mental health qualification.
Since moving to the Bay, Kirstin loves doing all things touristy. Outside of work, you will find Kirstin on long woodland dog walks or on the beach in the sea on a sunny summer's evening. If you're looking for Kirstin on a Saturday morning, she will be at any local car boot sale. Kirstin also enjoys spending time with her family in their caravan in lovely Challaborough.
Lesley joined our Bluebird Care team in 2023 but has worked in the home care sector for 7 years. Lesley is committed to providing the best quality of care to those most vulnerable in society, “I feel very grateful to have such a rewarding and enjoyable job with Bluebird Care”.
Lesley is very proud to call Torquay her home and to be able to meet and support so many of the wonderful, interesting and kind hearted residents of the Bay.
Lesley has previously worked in a secondary school, a garden centre and a post office amongst other roles and was drawn to the care environment when an event led to a dramatic change in her life, “I re-evaluated what was important to me and where my natural abilities lay”.
Her passion at the moment is designing and planting her garden, the goal being a haven for wildlife. She also loves to make her own clothes. She adores her family and spends as much time as possible with them.
Kerry has recently joined our live-in team and brings with her a wealth of experience from working in the NHS.
Kerrie has recently joined the Live in team and has many years of experience as a Community Support worker.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Torbay to verify any information. View our terms and conditions. Bluebird Care Torbay has an Enhanced Service - more info.