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GoldLeaf Home Care was founded in 2015 with the vision of providing the highest levels of care and support for people to remain independent at home. The company started out with four clients and four members of care staff, and since then the company has grown into one of the leading domiciliary care and support agencies, providing services to a high number of clients and with more than sixty care staff across Essex and Hertfordshire.
GoldLeaf Homecare is fully licenced and regulated by the Care Quality Commission and are managed by experienced office teams and registered managers, who ensure codes of practice are followed at all times.
At GoldLeaf Home Care, the ethos is to go above and beyond. Care means more than simply providing care and support. The aim is to support you with the lifestyle you want, maintaining independence and dignity with your personal, domestic and social care needs.
GoldLeaf Home Care provide a personalised service that is flexible and adaptable to individuals' changing needs. Working together with individuals and families to maintain control over their own lives. They provide assistance, encouragement, independence. Promoting confidence in service users is the main focus and priority.
GoldLeaf Homecare listen to clients and understand their lifestyle, their expectations, and their needs, to ensure they deliver all aspects of their day-to-day care, support and well-being.
The company understands that every client is unique, and packages are tailored to their individual requirements. Person-centred care is at the core of the service, and the company take the time to put a care plan in place that the client is 100% happy with. The aim is to match clients with care staff and support workers who share common interests, personalities and hobbies. This helps to build strong, trusting and lasting relationships.
Care Provided by GoldLeaf Homecare Waltham Abbey
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
For more information please call our office team who will be able to advised on our charges . You may be eligible for a social services contribution towards your care package.
We have different rates for 30 minutes / 45 minutes / sleep in / wake in / bespoke block companionship calls and Live in care.
Please call our team for more information. Or visit our website.
The price(s) shown are provided by the agency. Contact GoldLeaf Homecare Waltham Abbey for full pricing details and T&Cs.
Contact GoldLeaf Homecare Waltham Abbey to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Goldleaf Homecare
- Private Owned
Person in charge
- Laura Clay (Manager)
GoldLeaf Homecare Waltham Abbey Reviews (38)
GoldLeaf Homecare Waltham Abbey has a Review Score of 9.3 (9.344) out of 10, based on 12 reviews in the last 2 years.
Over all time GoldLeaf Homecare Waltham Abbey has 38 reviews.
GoldLeaf Homecare have exceeded our expectations with caring for my grandmother. She was reluctant to have care but now wouldn't be without the carers that come in to assist her. They have made her feel at ease and have helped her gain her independence back after a fall. The support they offer her...
GoldLeaf Homecare have exceeded our expectations with caring for my grandmother. She was reluctant to have care but now wouldn't be without the carers that come in to assist her. They have made her feel at ease and have helped her gain her independence back after a fall. The support they offer her is brilliant and the communication from the office is excellent. Everyone at GoldLeaf are friendly and very helpful and you are always able to contact someone if you need to.
The ladies who have come to assist my husband with personal care have always been efficient and respectful to him and our home, and gone about their work in a cheerful manner, often rawring laughter at times. Through doubtful about having carers, we found our concerns were unnecessary. The daily...
The ladies who have come to assist my husband with personal care have always been efficient and respectful to him and our home, and gone about their work in a cheerful manner, often rawring laughter at times. Through doubtful about having carers, we found our concerns were unnecessary. The daily visits have helped to make the day, especially with covid lockdowns. I would not hesitate to use Goldleaf Homecare again and would recommend them to anyone in need of such services.
No one experience can cover the professional attitude and care from all the staff and I would not hesitate to recommend GoldLeaf for all your home care requirements.
No one experience can cover the professional attitude and care from all the staff and I would not hesitate to recommend GoldLeaf for all your home care requirements.
General service has been excellent. I am very pleased with all the carers.
General service has been excellent. I am very pleased with all the carers.
Caring staff, treated with dignity, very trustworthy. Good timekeeping. Respect my wishes. Overall very satisfied.
Caring staff, treated with dignity, very trustworthy. Good timekeeping. Respect my wishes. Overall very satisfied.
Goldleaf were able to assist us in our time of need. Friendly careing staff who helped our mother with personal care and were respectful and dignified in all matters. Mum was happy with their visits.
Goldleaf were able to assist us in our time of need. Friendly careing staff who helped our mother with personal care and were respectful and dignified in all matters. Mum was happy with their visits.
My mother had excellent care from GoldLeaf carers. She was treated with care and dignity, and there was a sense of true friendship and love with certain regular carers, in face they became family.
My mother had excellent care from GoldLeaf carers. She was treated with care and dignity, and there was a sense of true friendship and love with certain regular carers, in face they became family.
Would like to thank GoldLeaf Homecare who looked after my mother-in-law. They were very helpful. The carers went over and above our expectations even through some difficult situations with additional tasks placed on them. They befriended her and took time to ensure she was OK. Thank you so very...
Would like to thank GoldLeaf Homecare who looked after my mother-in-law. They were very helpful. The carers went over and above our expectations even through some difficult situations with additional tasks placed on them. They befriended her and took time to ensure she was OK. Thank you so very much.
GoldLeaf and all their staff took good care of my dad, until he sadly passed away. They always treated him with dignity and respect and often went above and beyond the call of duty. My family and I wouldn't hesitate to recommend them in the future.
GoldLeaf and all their staff took good care of my dad, until he sadly passed away. They always treated him with dignity and respect and often went above and beyond the call of duty. My family and I wouldn't hesitate to recommend them in the future.
A very friendly and efficient care, I loved having GoldLeaf. Very thorough and enjoyable to have in the home.
A very friendly and efficient care, I loved having GoldLeaf. Very thorough and enjoyable to have in the home.
Very happy with the service. The care staff are very kind and professional.
Very happy with the service. The care staff are very kind and professional.
Good, reliable company. Friendly carers and helpful staff.
Good, reliable company. Friendly carers and helpful staff.
I found the agency to be professional and helpful. The manager and care coordinator were always responsive to our needs during a very difficult time. The carers carried out their duties with...
I found the agency to be professional and helpful. The manager and care coordinator were always responsive to our needs during a very difficult time. The carers carried out their duties with kindness and patience and my mother-in-law became very fond of one or two of the carers who appreciated her special needs due to failing eyesight and hearing.
A good company, keep up the good work.
A good company, keep up the good work.
I am very impressed with the level of care Goldleaf provided for my wife. They have an excellent team and always keep me informed. We have moved address otherwise, we still would have been with Goldleaf. Very much missed
I am very impressed with the level of care Goldleaf provided for my wife. They have an excellent team and always keep me informed. We have moved address otherwise, we still would have been with Goldleaf. Very much missed
May 2016; GoldLeaf Homecare Agency have superbly been providing care for my mother. Being very mindful of her dignity as a woman, providing female carers, also kindly provided and a native language speaking carer to make it easier for her to communicate and understand one another as best possible...
May 2016; GoldLeaf Homecare Agency have superbly been providing care for my mother. Being very mindful of her dignity as a woman, providing female carers, also kindly provided and a native language speaking carer to make it easier for her to communicate and understand one another as best possible due to her limited knowledge of English, confusion and dementia. So far GoldLeaf Homecare Agency have delivered what promised and more. I would recommend their service to others very willingly.
Despite this being a new local care agency I found it to be my favourite so far as they have made the extra effort to make sure me and my husband are very well looked after. The service they provide is excellent, sympathetic, professional, efficient and reliable. I would recommend it to other...
Despite this being a new local care agency I found it to be my favourite so far as they have made the extra effort to make sure me and my husband are very well looked after. The service they provide is excellent, sympathetic, professional, efficient and reliable. I would recommend it to other carers as they will not be disappointed and will have a very high standard of care for they loved ones. I have to use 3 agencies in total to make up the hours, but this is the best.
GoldLeaf has been so helpful towards helping my wife's care. The have looked after EVERYTHING and in the last few weeks she has gained her confidence back, to visit shops and started improving her own health. I always knew home care was the right choice for her but we struggled to find a company...
Thank you for arranging our anniversary dinner it was outstanding, and so stress free. I would definitely recommend you to anyone who requires quality home care.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for GoldLeaf Homecare Waltham Abbey.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for GoldLeaf Homecare Waltham Abbey.
Accreditations
There are no accreditations posted yet for GoldLeaf Homecare Waltham Abbey.
Meet the Team (3)

Laura joined Gold Leaf in 2018 as our Waltham Abbey Branch Manager. Laura has a career spanning 20 years in care, nursing and management. Laura is...
Laura joined Gold Leaf in 2018 as our Waltham Abbey Branch Manager. Laura has a career spanning 20 years in care, nursing and management. Laura is also the branch training manager and trains all staff in house at our Waltham abbey branch. Laura’s experience enables her to productively run the Waltham abbey branch and provide the best quality care to our clients. Laura completed her Level 5 Diploma in Health 7 Social Care in 2020!

Jayde joined Gold Leaf in 2018 bringing with her 16 years of customer service and admin experience as well as her care background. Based at the...
Jayde joined Gold Leaf in 2018 bringing with her 16 years of customer service and admin experience as well as her care background. Based at the Waltham Abbey branch as our Administration Manager Jayde handles all administrative tasks, HR, payroll and compliance as well as support to the rest of the office team and care staff. Jayde completed her Level 5 Diploma in Health & Social Care in 2020!

Sally joined the office team in 2018, she has great communication skills and oversees assessments and reviews for both service users and staff....
Sally joined the office team in 2018, she has great communication skills and oversees assessments and reviews for both service users and staff. Sally started her care career after moving back to the UK from Spain in 2009. During sally’s career, she has gained her Level 2 QCF as well as other qualifications and is a very dedicated and competent member of the team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoldLeaf Homecare Waltham Abbey to verify any information. View our terms and conditions. GoldLeaf Homecare Waltham Abbey has an Enhanced Service -what an Enhanced Service includes.