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Zinnia Care Ltd - Hemel Hempstead

25 Marlowes, Hemel Hempstead HP1 1LA
Zinnia Care Ltd - Hemel Hempstead Logo
Zinnia Care Ltd - Hemel Hempstead logo
Zinnia Care Ltd - Hemel Hempstead, Hemel Hempstead
Zinnia Care Ltd - Hemel Hempstead, Hemel Hempstead
Zinnia Care Ltd - Hemel Hempstead, Hemel Hempstead

Zinnia Care (Hemel Hempstead) provide bespoke social care and support throughout Hemel Hempstead, St Albans, Dunstable, Tring and Watford to enable clients to live fulfilling lives. Clients are treated with respect and dignity to support them to remain in their own homes, for as long as possible.

Zinnia Care assigns an individual care worker to the client and works hard to build supportive and appropriate relationships, with flexible care that...  

Care Provided by Zinnia Care Ltd - Hemel Hempstead

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £23 - £27.50
  • Weekly Live-in Care Fees: £1,100 - £1,600

Fees can vary depending on the individual needs and on complexity of care

The price(s) shown are provided by the agency. Contact Zinnia Care Ltd - Hemel Hempstead for full pricing details and T&Cs.

Contact Zinnia Care Ltd - Hemel Hempstead to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Zinnia Care Ltd
  • Private Owned

Person in charge

  • Nkechi Enweremadu (Manager)

Zinnia Care Ltd - Hemel Hempstead Reviews (30)

9.6

Zinnia Care Ltd - Hemel Hempstead has a Review Score of 9.6 (9.641) out of 10, based on 13 reviews in the last 2 years. Over all time Zinnia Care Ltd - Hemel Hempstead has 30 reviews.

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Showing 30 reviews matching selected criteria
Review from L V (Daughter of Client) published on 6 April 2021 Submitted via Website
Overall Experience

Only given 1 star in order to be able to do a review. Our first experience of having carers in our home. I was caring for another dying relative at the time so needed their help with my frail father who required support with all aspects. Dismissed after 3 months as neglectful and night sitters repeatedly fell asleep resulting in falls. Now we have good care with another company I look back now at the horrific video footage of care given by this organisation and cannot believe they have not been stopped trading. Left with legs hanging over bed barrier while carer on phone! Hindsight. Avoid avoid. Look at reviews. Demand good care. Don’t settle because you are new to using carers. There are proper carers out there.

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No Rating
Review from J H (Client / Service User) published on 11 December 2019 Submitted via Postal Card
Overall Experience

The carers are doing a good job looking after me, I can't find any fault with them.

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Treated with Dignity
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Review from Carl C (Client / Service User) published on 25 November 2019 Submitted via Postal Card
Overall Experience

I am extremely happy with the service I'm getting. The carers are really nice and can't do enough for you.

Reply from Nkechi Enweremadu, Manager at Zinnia Care Ltd - Hemel Hempstead

Thank you for your valued feedback. We are extremely happy that our services meet your needs.

Staff
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Management
Treated with Dignity
Value for Money
Review from Stuart F (Client / Service User) published on 25 November 2019 Submitted via Postal Card
Overall Experience

Great service. The carers are great.

Reply from Nkechi Enweremadu, Manager at Zinnia Care Ltd - Hemel Hempstead

Thank you for your valued feedback. We are extremely happy that our services meet your needs.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from A W (Client / Service User) published on 20 November 2019 Submitted via Postal Card
Overall Experience

They are very helpful and I need them.

Staff
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Management
Treated with Dignity
Value for Money
Review from B G (Client / Service User) published on 20 November 2019 Submitted via Postal Card
Overall Experience

My carers are very good.

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Treated with Dignity
Value for Money
Review from P W (Client / Service User) published on 20 November 2019 Submitted via Postal Card
Overall Experience

My carers are very lovely and kind to me.

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Treated with Dignity
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Review from D W (Wife of Client) published on 20 November 2019 Submitted via Postal Card
Overall Experience

The carers are very pleasant and kind to my husband which I am pleased with.

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Management
Treated with Dignity
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Review from Mavis C (Relative of Client) published on 8 June 2018 Submitted via Postal Card
Overall Experience

All the people who have come into my home to attend to my daughter have been very efficient, pleasant and understanding of her disabilities and needs also helpful to myself. They are always polite and cheerful and do all that is possible for my daughter's needs to keep her happy and contented. In the two years they have been attending my daughter, there has never been need for any complaint in their work or attitude to both her and myself.

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Treated with Dignity
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Review from P F (Client / Service User) published on 6 June 2018 Submitted via Postal Card
Overall Experience

The Carers are very competent, friendly and pleasant. They take care and are always mindful of what they are doing. Nothing is too much trouble.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 September 2021
Overall Requires improvement
  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Zinnia Care Ltd - Hemel Hempstead.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Zinnia Care Ltd - Hemel Hempstead.

Meet the Team (5)

Nkechi Enweremadu Job Title: Registered Manager/Director Joined: 2007
Nkechi Enweremadu
Oversees the care and safeguarding of the people we support, the development of staff, and other management duties;

Ensures the people we support receive the highest standard of care possible, following company guidelines.

Ann Marie S Job Title: Field Care Supervisor Joined: 2010
Ann Marie S
Excellent assessment skills;
Passionate, empathetic, very experienced in care;
Always ready to assist care staff, management team and the people we support;

Maintains a positive attitude and has strong communication skills.

Level 3 in Health and Social Care Diploma

Robert F Job Title: Field Care Supervisor Joined: 2020
Robert F
Great communication skills and great working relationships with the people we support, staff and other care professionals;
Experienced in domiciliary care and care homes;

Caring and compassionate personality;

Level 3 in Health and Social Care

Mihaela M Job Title: Care Manager Joined: 2023
Mihaela M

Ensures that the team follows the correct processes and guidelines to protect the well-being, safety and dignity of the people we support, maintaining a high standard of care.

Dedicated, approachable and experienced manager

Level 5 in Health and Social Care Diploma (Leadership)

Solomon E Job Title: Chief Operating Officer Joined: 2021
Solomon E

Responsible for managing day-to-day activities, including marketing, recruitment and hiring, ensuring smooth and efficient operations.

Working towards Level 5 in Health and Social Care Diploma (Leadership)

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