Swifthand Care Services Ltd

2nd Floor, 760 High Road, London N12 9QH
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9.5 41 Reviews
  • Swifthand Care Services Ltd, London
Swifthand Care Sevices enable their clients to continue to live independently within the comfort and familiarity of their own homes with the support of the expert team of Carers. As providers of personal and domestic care services, they support clients to maintain the highest quality of life possible.
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Care Provided by Swifthand Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20.75 – £21.95
  • Weekly Live-in Care Fees: £950 – £1035

These prices are only a guideline, please contact Swifthand Care Services Ltd to find out the exact price for your requirements.

Contact Swifthand Care Services Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Swifthand Care Services Ltd to get a personalised quote.

Good to Know

Owner

  • Swifthand Care Services Ltd
  • Privately Owned

Person in Charge

  • Anthonia Ugwumba (Owner/Manager)

Swifthand Care Services Ltd Reviews (41)

9.5

Swifthand Care Services Ltd has a Review Score of 9.5 (9.505) out of 10, based on 16 reviews in the last 2 years.
Over all time Swifthand Care Services Ltd has 41 reviews.

Overall Experience
  • 31
  • 6
  • 3
  • 0
  • 1
Date Published
  • 41
  • 5
  • 9
  • 16
  • 25
Reviewer Connection to Swifthand Care Services Ltd
  • 16
  • 8
  • 6
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Richard O (Son of Client) published on 14 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were very professional and did a risk assessment when my mother came for respite. they took time to get to know my mothers likes and dislikes and personal needs (she does not like her feet touched and prefers to try to do some things for herself). They were cheerful and learnt some of the
songs that she sings and sung with her. I cannot commend the staff enough. They were very good and made it a special Christmas and New Year, kept to time even over the holiday.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.505)

Overview of Review Score

The Review Score of 9.5 (9.505) out of 10 for Swifthand Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.630 for Swifthand Care Services Ltd is calculated as follows: ( (74 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) + (5 Very Poors x 1) ) ÷ 92 Ratings = 4.63
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Swifthand Care Services Ltd is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4.875
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jan 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Anthonia

Anthonia Ugwumba

Job Title: Owner and Registered Care Manager Joined: 2015

An experienced, professional within Social Care, Anthonia has dedicated the last 22 years to working with vulnerable people, particularly the elderly and people with learning difficulties or mental health problems.


Qualified to a high level, Anthonia has a degree in Health & Social Care, an NVQ Level 3 in Promoting Independence, a CMI certificate in First Line Management at Levels 2 and 3 and a Diploma in Social Care & Supported Housing Management.


Anthonia said: “At Swifthandcare we are motivated to provide the highest quality of expert care to our clients to enable them live independently in their own home. We are proud to provide a reliable and responsive care service with a person centred approach full of kindness, respect and dignity.”

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