The excellent, very high standard of the carers has continued. I looked forward to the daily visits.
Ann K (Client)
My Dad was initially very anxious about having carers but now he really looks forward to seeing them
Christine C (Daughter of Client)
After an initial reticence, my aunt now looks forward to their visits.
Janice R (Niece of Client)
Bluebird Care Gateshead has a Review Score of 9.9 (9.927) out of 10, based on 14 reviews in the last 2 years.
Over all time Bluebird Care Gateshead has 53 reviews.
Thank you for leaving us a lovely review. It's always our goal to provide respectful, reliable, and compassionate support to every customer and we are delighted to hear that we are achieving that.
Thank you for leaving us such a fabulous review Mary. We're incredibly grateful for your feedback and are pleased to hear that you've had a positive experience with our care team.
Our team is committed to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference to you. We always try and provide our customers with additional care and support visits, even at short notice.
Thank you so much for taking the time to share your kind words Dawn. We truly appreciate your feedback and are so glad to hear that you had a positive experience with our homecare service.
Thank you for your lovely review, we are pleased that you are happy with our service.
Thank you so much for leaving us a wonderful review. We are delighted to hear that you and your mum are happy with our service.
As a long-standing customer, we are pleased to hear that you continue to be happy with our service. Thank you for leaving us a five-star review!
Thank you for such a lovely review. We are so pleased that your mum is delighted with our service, she is very much valued as part of our Bluebird family.
We are delighted to hear that your mum and her family are very happy with our service. Our team takes pride in providing an excellent experience, keeping people safe and happy in their homes and we're pleased to hear that you feel we do this well.
Our team takes pride in providing an excellent service, keeping people safe and happy in their homes and we're pleased that you feel we do this well. We are so delighted to hear that you would highly recommend us!
Thank you so much for taking the time to leave a 5-star review for us, we are pleased to hear that you are happy with our service and feel that you are treated with dignity.
Many thanks for your very kind words. It is lovely to read how happy you feel about the level of care provided to your mother. Our aim is to provide the best quality care possible and we are delighted to hear that we are achieving that.
Thank you for your wonderful review, Moira. It is lovely to hear how happy you are with the care and support you receive from our team, who very much enjoy their visits to you.
Thank you for your kind words, Frances, they mean a lot to the team. It is a privilege to support your son and he brightens up the team's day.
Thank you so much for taking the time to leave us such a lovely review. It is a pleasure to be able to support your dad to remain independent and in his own home and that our service gives peace of mind and reassurance to the family.
Thank you for this excellent review. It is fantastic to hear that our customers and their family are happy with our service and that we are providing support and reassurance that we work so hard to deliver.
Thank you for taking the time to write this lovely review. We work very hard to keep the quality of care to a high standard and support our customers to remain as independent as possible.
Thank you very much for your excellent review. Our aim is to provide the best quality care possible and we are delighted to hear that we are achieving that.
I am delighted to read that your aunt is now receptive to the idea of having support and has built a great rapport with her care team. The team enjoy spending time reminiscing with your aunt and are thrilled to hear that you think she is looking healthier. It is an honour to be able to make such a difference to her life.
The Review Score of 9.9 (9.927) out of 10 for Bluebird Care Gateshead is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bluebird Care Gateshead is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Katheryn is very passionate about delivering an outstanding service to customers and ‘the quality of care that we would expect for our own families’ is the driving force behind her business. She is passionate about developing a successful business and a dedicated team of staff who will be proud to be part of Bluebird Care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Gateshead to verify any information. View our terms and conditions. Bluebird Care Gateshead has an Enhanced Service - more info.