The excellent, very high standard of the carers has continued. I looked forward to the daily visits.Ann K(Client / Service User)
My Dad was initially very anxious about having carers but now he really looks forward to seeing themChristine C(Daughter of Client/Service User)
After an initial reticence, my aunt now looks forward to their visits.Janice R(Niece of Client/Service User)
The excellent, very high standard of the carers has continued. I looked forward to the daily visits.Ann K(Client / Service User)
My Dad was initially very anxious about having carers but now he really looks forward to seeing themChristine C(Daughter of Client/Service User)
After an initial reticence, my aunt now looks forward to their visits.Janice R(Niece of Client/Service User)
Bluebird Care Gateshead is passionate about keeping their customers safe, secure and happy in their own homes.
With kindness and compassion, their highly trained and trusted team deliver bespoke care packages that are tailored to individual needs. The enthusiasm and happy disposition within the care team keeps customers being themselves, doing the things they love, safe in the comfort of their own home.
Bluebird Care’s team offer a wide range of...
Care Provided by Bluebird Care Gateshead
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £39.10
- Weekly Live-in Care Fees: from £1,500
- 30 Minute Visiting Care Fees: from £29.10
Contact Bluebird Care Gateshead to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Katheryn Haswell (Director)
Bluebird Care Gateshead Reviews (57)
Bluebird Care Gateshead has a Review Score of 9.8 (9.777) out of 10, based on 14 reviews in the last 2 years.
Over all time Bluebird Care Gateshead has 57 reviews.
All of our experience of Bluebird Care is positive.
- Communication between us and the office is very good.
- The office are always accommodating if there is a need to cancel or arrange a call.
- The fees are high compared to other companies, but we feel we get the service we pay for.
Thank you for taking the time to share this with us! We love hearing lovely feedback like yours.
These girls have changed my world around I would like to give them praise they have made a difference to me and the way in which I live
We are so pleased to that we have been able to support you to regain your independence. Thank you for your lovely feedback. We're committed to delivering exceptional service, and we're glad to hear that we're achieving that!
I find that the carers really care, and are very helpful.
We are delighted to hear that you have such a positive experience. Thank you!
I have been impressed by the consistent quality of the visiting carers and head office staff. They are friendly, loving and professional. The reporting app is very useful in keeping up to date. Bluebird are very responsive to the various changes which are typical of domiciliary care.
Thank you so much for your kind words. Our aim is to provide the best quality care possible and we are delighted to hear that we are achieving that.
Bluebird carers are very good with my son they do a fantastic job he is always happy to see them & they are happy to see him no complaints what so ever I hope he will be able to be looked after for a long time with Bluebird
As a long-standing customer of Bluebird Care Gateshead, we are delighted to hear that you continue to be happy with our service. Thank you for leaving us a five-star review!
Bluebird Care have given me excellent care. Carers are reliable carers, friendly, polite and I couldn't do without them.
Thank you for leaving us a lovely review. It's always our goal to provide respectful, reliable, and compassionate support to every customer and we are delighted to hear that we are achieving that.
The ladies are very helpful, kind and respectful. They have aided my recovery very much. Nothing is too much trouble.
Thank you for leaving us such a fabulous review Mary. We're incredibly grateful for your feedback and are pleased to hear that you've had a positive experience with our care team.
I would rate this supplier of care as excellent. As even when there was confusion over when they thought that my husband cancelled my lunchtime visit, they looked on their rota and replaced it within 90 minutes. The girls are very well-trained and seem to know how to handle every situation and they are all so friendly.
Our team is committed to providing compassionate, high-quality care, and it means a lot to know that our efforts are making a difference to you. We always try and provide our customers with additional care and support visits, even at short notice.
Bluebird have been coming to my cousin for several years now. Excellent carers who know my cousin's needs and meet them. Polite, gentle and caring & they treat my cousin with dignity and respect.
Thank you for your lovely review, we are pleased that you are happy with our service.
Executes tasks with maximum care and efficiency and keeps the client informed
Takes time to understand task and assists whenever possible
Thank you so much for taking the time to share your kind words Dawn. We truly appreciate your feedback and are so glad to hear that you had a positive experience with our homecare service.
Very happy with the service provided by the carers who my mum likes very much. They carry out the tasks we need them to do as well as spending time with mum. Bluebird themselves are very helpful always try to provide cover at short notice if asked. Very nice and friendly on the phone and in person. Could not be happier with the whole situation for mum and my family.
Thank you so much for leaving us a wonderful review. We are delighted to hear that you and your mum are happy with our service.
Excellent service as usual.
As a long-standing customer, we are pleased to hear that you continue to be happy with our service. Thank you for leaving us a five-star review!
The staff are well-trained, caring and supportive.
If there are any issues, I receive a phone call - nothing is a problem.
There are lovely touches, which Mum loves, like Easter eggs! Thank you, Bluebird.
Thank you for such a lovely review. We are so pleased that your mum is delighted with our service, she is very much valued as part of our Bluebird family.
From initial contact to her recent annual review, absolutely everything has been excellent.
My mother looks forward to her twice-daily visits, and speaks very highly about all of her carers.
For the rest of the family, knowing that her medication is supervised, and her other care needs are supported so well, the peace of mind is priceless
We are delighted to hear that your mum and her family are very happy with our service. Our team takes pride in providing an excellent experience, keeping people safe and happy in their homes and we're pleased to hear that you feel we do this well.
Highly recommended.
Our team takes pride in providing an excellent service, keeping people safe and happy in their homes and we're pleased that you feel we do this well. We are so delighted to hear that you would highly recommend us!
All the staff do a perfect job and are very polite and obliging.
Thank you so much for taking the time to leave a 5-star review for us, we are pleased to hear that you are happy with our service and feel that you are treated with dignity.
The ladies who care for me are fabulous very caring individuals, they make my meals as well as making sure I am okay. Nothing is too much trouble for them. I just need to mention something and it is done. I am very happy with Bluebird and the carers they employ. They are efficient and helpful.
Thank you for your wonderful review, Moira. It is lovely to hear how happy you are with the care and support you receive from our team, who very much enjoy their visits to you.
I cannot recommend Bluebird Care highly enough, from my very first phone call I have found them to be very professional, caring and friendly. Every single carer has been wonderful and has treated my mother with the utmost respect. We could not manage without them.
Many thanks for your very kind words. It is lovely to read how happy you feel about the level of care provided to your mother. Our aim is to provide the best quality care possible and we are delighted to hear that we are achieving that.
I can highly recommend Bluebird Care, Gateshead. Everyone at Bluebird, both carers and office staff, consistently go above and beyond to look after my dad and to ensure he can live safely and with dignity in his own home. Over the years Dad's dementia has progressed and they have always been able to react quickly to his changing needs. I don't live close to Dad so to know that he's being so well looked after is a great comfort.
Thank you so much for taking the time to leave us such a lovely review. It is a pleasure to be able to support your dad to remain independent and in his own home and that our service gives peace of mind and reassurance to the family.
The online care notes are brilliant especially when I’m away from home, I can see what she has eaten and how she is in herself and I am totally reassured that Mum is being well cared for. The staff in the office are so friendly and helpful and nothing is too much trouble. Mum has care visits three days a week and when I need to increase this, even at short notice, they do everything they can to accommodate me.
Thank you to all the staff.
Thank you for this excellent review. It is fantastic to hear that our customers and their family are happy with our service and that we are providing support and reassurance that we work so hard to deliver.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 March 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Gateshead.
Awards / Recognitions (11)
- Recipient: Bluebird Care GatesheadDate: Friday 30 May 2025
- Recipient: Bluebird Care GatesheadDate: Friday 31 May 2024
- Recipient: Bluebird Care GatesheadDate: Wednesday 31 May 2023
Meet the Team (1)
Katheryn is very passionate about delivering an outstanding service to customers and ‘the quality of care that we would expect for our own families’ is the driving force behind her business. She is passionate about developing a successful business and a dedicated team of staff who will be proud to be part of Bluebird Care.
Frequently Asked Questions about Bluebird Care Gateshead
How many Carers does Bluebird Care Gateshead employ?
Bluebird Care Gateshead employs 24 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Gateshead to verify any information. View our terms and conditions. Bluebird Care Gateshead has an Enhanced Service - more info.