Care2Care (Yorkshire) Ltd

Office 9, First Floor Beck Mill, Reva Syke Road, Clayton, Bradford BD14 6QY
Review Us
6.0 2 Reviews
  • Care2Care (Yorkshire) Ltd, Bradford

Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending

Funding & Fees

  • Hourly Visiting Care Fees: from £16.24

These prices are only a guideline, please contact Care2Care (Yorkshire) Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Care2Care

Person in charge

  • Gillian Walbank (Managing Director)

Care2Care (Yorkshire) Ltd Reviews (2)

6.0

Care2Care (Yorkshire) Ltd has a Review Score of 6.0 (6.000) out of 10, based on 2 reviews in the last 2 years. Over all time Care2Care (Yorkshire) Ltd has 2 reviews.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 1

Date Published

2
2
2
2
0
Overall Experience  Overall Experience 5.0 out of 5

My husband has a traumatic brain injury and requires assistance with all aspects of daily living. He has been a service user for the last 9 years and the team in the office to the individual carers who attend our home are fantastic. Very attentive to all his needs and have built a beautiful relationship
based on trust, integrity and honesty. Like with all agencies unfortunately you may have occasions where mistakes occur however this is always promptly rectified. This is what person centred care should be always working around making my husbands quality of life better and enjoyable. The care team always go above and beyond in the quest of delivery nothing but the highest service of care. I have also allocated this agency to support my autistic son with social inclusion and so far this this is also a success. The care team make a conscious effort in supporting his development in independent life skills. The team are always finding innovative ideas to further help him develop.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

Care2care do not care about their service users, even with cctv and cctv evidence provided to them, they don't take any responsibility for their staff providing a poor standard of care. I feel for anyone on their own that do not have anyone to represent them. Safeguarding issues, eg. when it comes to
prescribed medications and topical ointments even though instructions of what to do are very thorough. Would not trust this company (especially if skin conditions are to be treated) and suggest installing cctv if you can as you are a liar without evidence. Care2care can defend this review all they want, however issues have been raised on several occasions and staff fail to ignore them which is negligence.
Invoicing- if you employ them privately, you could end up been billed for double the time staff are inside the property. Staff don't treat service users with dignity or respect which continued for a long period of time, new policies still did not prevent this.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 6.0 (6.000)

Overview of Review Score

The Review Score of 6.0 (6.000) out of 10 for Care2Care (Yorkshire) Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.000 for Care2Care (Yorkshire) Ltd is calculated as follows: ( (6 Excellents x 5) + (6 Very Poors x 1) ) ÷ 12 Ratings = 3

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care2Care (Yorkshire) Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Feb 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Care2Care (Yorkshire) Ltd

What Type of Services does Care2Care (Yorkshire) Ltd offer?

Care2Care (Yorkshire) Ltd offers Home Care.

How many Carers does Care2Care (Yorkshire) Ltd employ?

Care2Care (Yorkshire) Ltd employs 98 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care2Care (Yorkshire) Ltd to verify any information. View our terms and conditions. Care2Care (Yorkshire) Ltd has an Basic Service - more info.